Chief of Staff

Spencer's

$140K — $180K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in fast-paced industries like startups or consulting
  • MBA or similar advanced degree preferred
  • Strong communication and executive presence
  • Exceptional strategic thinking and analytical skills
  • Proven project management and execution capabilities
  • Comfortable with ambiguity and change
  • Experience supporting organizational growth and working closely with a Founder/CEO

Responsibilities

  • Translate strategic vision into actionable plans
  • Act as a force multiplier for the CEO
  • Represent the CEO in critical meetings
  • Draft and review high-stakes communications
  • Drive execution of cross-functional initiatives
  • Facilitate effective information flow across teams
  • Identify opportunities for process improvement
  • Oversee budgeting across teams
  • Set clear objectives and key results (OKRs)
  • Develop detailed organizational roadmaps
  • Manage the CEO's office and Personal Assistants
  • Ensure CEO remains focused on high-impact priorities

Benefits

  • Collaborative and ambitious work environment
  • Opportunity to influence company growth
  • Engagement in high-priority initiatives
  • Exposure to strategic executive-level decision-making
  • Professional growth opportunities working with a CEO
Full Job Description
Location: Soho

Position Type: Full-time, Salaried

Compensation: $140,000 - 180,000

This role is responsible for developing and executing high-priority initiatives that drive the company's growth, such as new locations, businesses, products, and other commercial activities. This role is focused on translating strategic ideas and executive direction into structured plans and delivering high-quality outcomes, all within a collaborative, collegial, and ambitious environment.

The ideal candidate is a sharp, systems-minded operator who balances strategy and execution.

Key Responsibilities

  • Translate vision into action
  • Force multiplier for the CEO
  • Represent the CEO in internal and external meetings as appropriate, ensuring alignment, clear communication, and follow-through
  • Draft and review high-stakes internal and external presentations, communications, including decks, speeches, memos, and correspondence
  • Drive the end-to-end execution of high-impact, cross-functional initiatives
  • Work closely with stakeholders across the organization to ensure information flows effectively between teams so priorities, decisions, expectations, and deadlines are clearly understood and met
  • Identify and implement opportunities to improve how the company plans and executes complex initiatives, including scalable processes, tools, and best practices
  • Provide oversight and support for planning and management of budgets across all teams
  • Develop and oversee Objectives and Key Results (OKRs) addressing gaps in business and operations
  • Translate strategic priorities into clear organizational roadmaps with defined milestones, owners, and timelines
  • Oversee the CEO's office, including managing Personal Assistant(s) as applicable
  • Help manage the CEO's time and attention, ensuring focus on the highest-impact priorities


Qualifications

  • 5+ years of experience in high-performing, fast-paced environments such as startups, consulting, or high-growth, innovative consumer brands
  • MBA or similar advanced degree a bonus
  • Clear, concise communicator with strong presentation skills and executive presence
  • Strong strategic and analytical thinking, with the ability to synthesize complex information and translate it into clear recommendations and action
  • Exceptional project management and execution skills, with a track record of owning multiple complex initiatives from concept through delivery
  • Comfort operating in ambiguity, navigating change, and balancing long-term thinking with hands-on execution
  • Experience supporting organizational growth, scale, or periods of significant change
  • Experience working with Founder/CEO

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