Chief of Staff

Setpoint$150K — $170K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-8 years of experience, preferably from MBB consulting or banking/PE
  • Understanding of fintech, ABS, or capital markets
  • Exceptional writing and synthesis skills
  • Ability to drive projects in ambiguous settings
  • High discretion for sensitive company matters
  • Low ego, willing to perform tasks at any level
  • Previous experience as Chief of Staff, BizOps, or in Strategy & Operations at a venture-backed company is a plus.

Responsibilities

  • Run the CEO's operating cadence including meetings and planning sessions
  • Drive 2-4 high-priority strategic initiatives for the CEO
  • Build and maintain goal-setting and tracking systems like OKRs and KPIs
  • Participate in key meetings, capturing decisions and driving follow-through
  • Lead internal communications including all-hands and updates
  • Manage the CEO's inbox and calendar, prioritizing his engagements
  • Act as interim leader for functions or workstreams needing direction.

Benefits

  • Comprehensive benefits package
  • Stock options
  • Medical, dental, and vision coverage
  • 401(k) plan
  • Short-term and long-term disability coverage
  • Flexible vacation policy
  • Hybrid work environment with office presence required twice a week.
Full Job Description
About the role

We are looking for a Chief of Staff to work directly with our founding CEO. In this position, you will be the CEO's right hand: half strategic partner, half operational executor. You will own the rhythm of how the company runs at the executive level, drive the projects that matter most to the CEO but that he cannot execute alone, and make sure decisions turn into outcomes. You will sit in on almost everything the CEO does and have a seat at the table for the company's most important conversations. The right person uses this role as a launchpad. Two to three years in, we want you running a function, a business unit, or a major company initiative.
Who will love this job
  • An entrepreneurial operator: You have an ownership mindset and treat every problem as if the company is yours.
  • A force multiplier: You make the people around you, especially the CEO, dramatically more effective.
  • Highly organized: You bring structure to chaos and never let things slip through the cracks.
  • A clear and concise communicator: You write tight memos, run sharp meetings, and explain complex ideas simply.
  • A capital markets thinker: You can hold your own in conversations about credit, securitization, and lending economics.
  • Comfortable with ambiguity: You have a strong bias to action and would rather ship a v1 today than a v3 next month.
What you'll do
  • Run the CEO's operating cadence: staff meetings, weekly business reviews, exec offsites, and quarterly and annual planning.
  • Drive 2 to 4 high-priority strategic initiatives at any given time. These are projects the CEO owns but cannot personally execute, ranging from a new pricing motion to a key partnership to a leadership hire.
  • Build and maintain the company's goal-setting and tracking: OKRs, KPIs, and the dashboards that tell us whether we are on track.
  • Sit in on key meetings, capture decisions, and drive follow-through across the exec team. If something is stuck, you unblock it.
  • Lead internal communications: all-hands, founder updates, and the narrative we tell employees, candidates, and the market.
  • Triage the CEO's inbox, calendar, and attention. Decide what hits his desk and what does not.
  • Step in as the acting owner of any function or workstream that needs leadership while we hire.
You should have
  • 5 to 8 years of experience, with a strong preference for an ex-consulting (MBB) or ex-banking / PE associate background. Operating experience at a high-growth startup is a plus on top of that foundation.
  • Fintech, ABS, or capital markets understanding. You can build and read a financial model and own board-quality materials without hand-holding.
  • Exceptional writing and synthesis. You can take a 90-minute meeting and produce a one-page memo that makes the right decision obvious.
  • Track record of owning projects end to end in ambiguous environments.
  • Discretion. You will be in the room for comp, fundraising, and personnel conversations.
  • Low ego. You are happy doing $300/hour work and $30/hour work in the same afternoon.
  • Prior Chief of Staff, BizOps, or Strategy & Operations experience at a venture-backed company is a plus.


We offer a comprehensive benefits package that includes competitive salaries, stock options, medical, dental, and vision coverage, 401(k), short term and long term disability coverage, and flexible vacation. We have offices in Austin, TX, New York City, NY, and Salt Lake City, UT with hybrid roles based in these locations and an expectation of two days a week in office (Tuesdays and Thursdays).

Compensation: $150,000 - $170,000 OTE dependent on multiple factors, which may include the candidate's skills, experience, location, and other qualifications. This role also includes meaningful equity.

About Setpoint

Setpoint Careers

Joining Setpoint presents an unparalleled opportunity to advance a career in an environment that encourages innovation, leadership, and professional growth. Setpoint, a leader in the industry, is renowned for its commitment to diversity and offers extensive employment opportunities that cater to a variety of skills and experiences.

Explore Job Opportunities

Setpoint is actively seeking talented individuals for a range of job opportunities designed to foster career advancement and personal growth. Interested candidates can explore positions that align with their professional skills and career aspirations.

Experience the Culture and Benefits

Setpoint is dedicated to creating a supportive workplace culture that values diversity and inclusion. Employees enjoy a comprehensive benefits package that supports both their professional and personal lives, enhancing job satisfaction and team cohesion.

Engage in Professional Growth and Development

Setpoint believes in nurturing talent through effective leadership and diversity training programs that encourage professional development and innovation. The company offers various pathways for growth, including leadership roles and specialized projects that challenge and develop its team members.

Internship Programs

For those beginning their careers, Setpoint offers internship programs that provide a robust foundation in the industry. Internships are a gateway to full-time employment, offering hands-on experience and networking opportunities that are critical in today’s job market.

Join the Team

Setpoint is hiring! The company looks for driven, curious, and innovative professionals to join its team. Candidates are encouraged to submit a resume and prepare for an interview where they can showcase their qualifications and learn more about the unique advantages of working at Setpoint.

Networking and Career Development

Setpoint hosts and participates in numerous networking events that are perfect for professionals looking to expand their industry connections and engage with like-minded peers. These events are valuable for gaining insights into future career opportunities and industry trends.

Stay Informed

Candidates interested in Setpoint can stay updated on new job openings and company news by subscribing to the Setpoint Careers newsletter. This resource provides valuable information to help potential applicants stay ahead in their job search and application process.

Apply Today

Setpoint invites professionals to explore the current openings and apply through the Setpoint Jobs portal. Each position offers a unique opportunity to contribute to the company’s success while advancing personal and professional goals.

Discover More

Learn more about how Setpoint leads the way in employee satisfaction, innovative projects, and career advancement by visiting the Setpoint Careers page. Here, potential candidates can find additional resources to help prepare for their application and future at Setpoint.
Learn more about Setpoint

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