Chief of Staff

Ema

$200K — $250K *
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience in corporate strategy or operations.
  • 3-6 years at a consulting firm at the Engagement Manager or Associate Principal level.
  • Experience in senior roles at high-growth technology companies.
  • MBA from a top-tier institution required.
  • Deep understanding of sales and go-to-market strategies.
  • Proven experience leveraging AI and modern product tools.
  • Ability to operate effectively across time zones and amidst ambiguity.

Responsibilities

  • Serve as the strategic right hand to the CEO, owning key initiatives.
  • Drive the CEO office's operating cadence, including leadership reviews and OKR tracking.
  • Ensure CEO's priorities focus on high-leverage decisions.
  • Represent the CEO at important events and forums.
  • Partner with the CEO to lead the global sales organization.
  • Drive accountability within the revenue team and conduct pipeline reviews.
  • Synthesize insights into strategic recommendations for the CEO and Board.

Benefits

  • Work alongside top-tier investors in a high-impact AI company.
  • Opportunity to directly influence corporate strategy.
  • High visibility in a pivotal operational role.
  • Experience in a fast-paced, high-growth technology environment.
  • Collaborate with a seasoned industry leader as your CEO.
Full Job Description
Role Overview

As Chief of Staff to the CEO, you will be the strategic nerve center of the entire company - a true force-multiplier to Surojit Chatterjee (ex CPO Coinbase, VP Products at Google). Reporting directly to the CEO and based in Mountain View, CA (full co-location required), you will own the translation of the CEO's vision across Sales, Product, and the full organizational agenda - serving as connective tissue between the CEO and every critical function: EPD, GTM, Finance, HR, Legal, and the Board.

This is a senior operating role for someone who has already done it - led strategy at scale, driven GTM at a high-growth technology company, and earned their stripes as an Engagement Manager or Associate Principal at a top-tier consulting firm (McKinsey, BCG, Bain) before stepping into industry. You are not here to learn the ropes; you are here to pull them.

Ema is backed by top-tier investors (Accel, Section 32, and Prosus) and is building the Universal AI Employee for enterprises worldwide. This is a high-visibility, high-impact role at one of the most consequential AI companies in the world.

Key Responsibilities
CEO Leverage & Executive Operations
  • Serve as Surojit's strategic right hand across all priorities - owning, not supporting.
  • Drive the operating cadence of the CEO office: weekly leadership reviews, board prep, OKR tracking, and cross-functional alignment.
  • Ensure the CEO's time and energy are ruthlessly directed at the highest-leverage decisions.
  • Represent the CEO at key internal forums, external events, media appearances, and conferences.
Sales & GTM Acceleration
  • Partner directly with the CEO to shape and run the global sales organization.
  • Lead pipeline reviews, go-to-market planning, and sales velocity analysis with the authority and fluency of someone who has done it before.
  • Drive revenue team accountability - you will be in the room, on the hook, and expected to have a point of view.
Corporate & Business Strategy
  • Synthesize customer insights, competitive intelligence, and internal signals into crisp strategic recommendations for the CEO and Board.
  • Drive product reviews, roadmap prioritization forums, and cross-functional alignment between EPD and GTM.
  • Partner with COO to drive the company's strategic planning process end-to-end: quarterly planning, competitive positioning, market entry, and M&A or partnership evaluation.
Investor Relations & Fundraising
  • Own the infrastructure for investor engagement: LP updates, board materials, due diligence coordination, and fundraising logistics.
  • Serve as the operational backbone behind Ema's next chapter of financing.
Organizational Excellence & Internal Functions
  • Act as the CEO's proxy in driving key cross-functional initiatives across HR, Finance, Legal, and Compliance.
  • Partner with functional leaders to move initiatives from strategic discussion to operational execution.
  • Help scale Ema as an AI-first, high-performance organization - building the systems and structures that will carry us to the next stage.
Special Projects & Zero-to-One Initiatives
  • Own high-impact, first-of-their-kind projects at the CEO's direction: new market entry, strategic partnerships, executive hiring, or anything else that requires a seasoned generalist who can move fast and get things right.


What You Bring
  • 10+ years of total experience, including a meaningful tenure (3-6 years) at a top-tier consulting firm (McKinsey, BCG, Bain) at the Engagement Manager / Associate Principal level - you owned workstreams end-to-end, not just supported them.
  • Subsequent senior role(s) at a high-growth technology company, with direct ownership of corporate strategy, business strategy, or GTM strategy - not just advisory or support functions.
  • MBA from a top-tier institution.
  • Proven track record in a Founder's Office, Strategy & Ops, or Chief of Staff capacity at a scaling technology company.
  • Deep fluency in Sales and GTM: you understand how enterprise deals are won, lost, and accelerated.
  • Product mindset with the ability to leverage AI tools - you use AI to build workflows, tools, and automations that eliminate operational drag.
  • Low ego, high impact: you move seamlessly from board deck to hiring process to investor update, and you are energized, not exhausted, by the context-switching.
  • Based in or willing to relocate to Mountain View, CA (full co-location with CEO required).
  • Comfortable operating across time zones with senior leaders; a relentless owner who thrives in ambiguity and moves with urgency.


For California based candidates:
The standard base salary for this position is $200,000 - $250,000 annually.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

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