Chief of Staff

City Of New York • $125K — $150K *

New York, NY 10025In-Person

Education, Government & Non-Profit

Less than 5 years of experience

Today

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Job Overview by Ladders

Qualifications

Master's degree in relevant field or Bachelor's with 5+ years experience
Knowledge of NYC health and human services policy
Strong communication and organizational skills
Experience in government and administrative processes preferred
Proven project management and process design capabilities

Responsibilities

Collaborate to implement strategic initiatives
Supervise daily operations of the DMHHS team
Manage high-priority projects and ensure timely delivery
Coordinate with various stakeholders on operational issues
Generate informative policy briefings and project documents
Facilitate decision-making for senior leadership
Initiate special projects to overcome challenges

Benefits

Opportunity to influence city-wide health and human services
Gain experience at high levels of city government
Collaborative environment with various agencies
Access to a network of key stakeholders and decision-makers
Professional growth within a significant public sector role

Full Job Description

Job Description

The Problems You'll Solve:
Reporting to the Deputy Mayor for Health and Human Services, the Chief of Staff will collaborate closely
with agencies and Mayor's Office units to implement strategic initiatives that optimize operations and
drive efficiency across the Deputy Mayor's portfolio. This individual is a trusted advisor to the Deputy
Mayor and supports executive decision-making by using relevant data to ensure operational efficiency
and effectiveness. The Chief of Staff represents the Deputy Mayor and other key executives across the
Administration in delegated projects and initiatives designed to achieve the agency's priorities and
objectives.

- Supervise DMHHS team members including management of staff daily operations, advising team on immediate and long-term strategies with HHS agencies, managing ongoing crises and liaising between staff and Deputy Mayor, along with the Chief of Staff.
- Manage a variety of high-priority projects for the Deputy Mayor, driving towards goals, ensuring timely
completion of deliverables, troubleshooting issues.
- Support the Deputy Mayor with oversight of operational or organizational issues as well as advising on key hiring or appointments.
- Coordinate with units, agencies, boards, organizations, and institutions relevant to the work of the Deputy Mayor.
- Coordinate and manage communications and outreach strategies and ensure positive and efficient relationships between all stakeholders.
- Generate policy briefings and project-related documents including project work plans, meeting agendas, items for follow-up, and decision memos.
- Assist in overseeing and monitoring agency/unit projects and initiatives to ensure that goals and timelines are met, in coordination with appropriate unit/agency leadership and key staff within the Mayor's Office.
- Initiates and spearheads special projects and initiatives; mitigating political and operational challenges.
- Assists in facilitating decision-making with the Senior leadership team; acts as confidant, sounding board, and advisor to offer sound perspective and guidance.
- Help to create/facilitate communication channels, strategies, and tactics that support the DMHHS goals.
- Build trusted relationships with key stakeholders within the organization to generate proper levels of awareness and adoption of the team's objectives and goals.
- Maintain a consistent communication and socialization plan to ensure teams have the most up to date information.
- Work with units/ agencies to advance Mayoral policy priorities and develop policy proposals with agency leadership related to agency objectives and advance for the Deputy Mayor and/or Mayor decision-making.
- Assist the Deputy Mayor with oversight of confidential structural or organizational issues facing agencies within the portfolio, as well as advising on key hiring or appointments within City Hall and the agencies.
- Serve as surrogate for the Deputy Mayor in meetings with City senior leadership and external stakeholders, including those where decision making capacity is required.

EXECUTIVE PROGRAM SPECIALIST - 06854

Qualifications

- A master's degree in public health, public administration, public policy, social work, economics, business,
law or related fields, and at least 2 years of related work experience; or a bachelor's degree from an
accredited college, and at least 5 years of related experience
- An understanding of the health and human services policy issues related to New York City and the
provision of services across its five boroughs; an understanding of New York City's government agencies
and/or community-based organizations a plus
- Excellent communication, writing, research, analytical and organizational skills, with ability to rapidly
Experience working in government; prior experience with administrative and procurement processes
preferred
- Business operations, process design, and project management experience
- Ability to operate independently with excellent time management skills and confirmed ability to deliver on
multiple, competing priorities in a dynamic environment
- Ability to effectively interact with people and partners across all levels within an organization
- Proven ability to follow through on complex projects from ideas to implementation
- Excellent written and verbal communication skills, with the ability to translate complex technical
information into clear and compelling presentations for an array of audiences

Additional Information

About City Of New York

The City of New York is the most iconic and dynamic city on the planet. With a population of more than 8.4 million people, New York is not only the largest city in the United States — it is the academic, cultural, commercial, and financial capital of the world. City government is filled with opportunities for talented individuals seeking to improve their communities and make a meaningful difference in the lives of their fellow New Yorkers. Every day, the City’s more than 300,000 employees improve infrastructure, provide vital social services, build technology, protect health and safety, and so much more.

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Join the City of New York’s dynamic team to contribute to the community and enhance the city’s services across a broad spectrum of disciplines. The City of New York offers a unique opportunity to engage in meaningful work that impacts the lives of millions while navigating through a career filled with learning and growth. Transform the metropolitan landscape and enrich the lives of its residents with the best minds in public administration, urban planning, and community services. The City of New York stands at the forefront of urban management and innovation. Lead with a unique position in public service, at the intersection of technology, community needs, and sustainable development. Work alongside a diverse team of professionals dedicated to improving city operations and enhancing the quality of urban life. Collaborate with the largest network of public service experts in the nation, fostering leadership, diversity training, and professional development.

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