Responsibilities
CEO & Executive Operations
- Ensure ideas, decisions, and commitments from the CEO are followed through - track open items, close loops, and flag when things are slipping.
- Prepare materials for board meetings, investor updates, all-hands meetings, and offsites - own the logistics and create the first draft.
- Lead vendor negotiations and renewals; manage relationships and contracts across legal, accounting, and SaaS vendors.
- Own company-wide operational processes including:
- New hire onboarding
- System access provisioning
- Office and equipment logistics
- Handle ad hoc CEO projects - from competitive research to partner meeting preparation and internal communications.
Product & Engineering Rhythm
- Partner with the CEO and engineering/product leads to set and track OKRs and quarterly objectives across product and engineering teams.
- Own the internal operating cadence - organize team meetings, leadership syncs, and cross-functional standups to ensure the right people are in the right conversations at the right time.
- Prepare and distribute leadership updates, including:
- Weekly summaries
- Product milestone updates
- Progress-against-OKR reporting
- Conduct regular pulse checks with company executives and team leads - surface what's working, what's not, and bring insights back to the CEO with recommendations.
- Track follow-through on product and engineering commitments; flag blockers and help teams stay accountable to quarterly goals.
Marketing & Strategic Support
- Support data-related research and analysis for marketing initiatives, including provider directory data pulls and ghost network analysis.
- Help coordinate content production logistics and marketing workflows as needed.
- Conduct competitive and prospect research to support the CEO's business development and sales efforts.
Qualifications
- 3+ years of experience in management consulting, business operations, or a generalist operator role at a startup.
- Strong organizational skills with the ability to manage multiple workstreams simultaneously without dropping the ball.
- Comfortable with financial administration - you do not need to be a CPA, but should be able to:
- Manage vendor payment processes
- Reconcile invoices
- Flag discrepancies proactively
- Analytical and data-literate - comfortable with Excel/Google Sheets and willing to learn new tools quickly.
- Exceptional written communication skills - you will frequently draft communication on behalf of the CEO.
- Demonstrated initiative - you identify gaps, take ownership, and solve problems proactively.
- High trust and discretion - you will have access to sensitive financial and operational information.
- Exposure to healthcare, health tech, or regulated industries is a strong plus.
- Comfortable operating in ambiguity at an early-stage company where processes are still evolving.
WHY CANDOR
- Direct, daily access to the CEO with visibility across every area of the business.
- Opportunity to work on a genuinely important problem - provider directory accuracy impacts millions of healthcare consumers and operational efficiency across the healthcare ecosystem.
- Recently funded and growing rapidly - this is a foundational hire at a pivotal stage of growth.
