The work:- Lead and manage change management initiatives for Pega-based transformation programs.
- Facilitate business process reengineering (BPR) to streamline workflows, reduce inefficiencies, and enable optimized future-state operations.
- Conduct requirements-gathering activities such as workshops, interviews, and process-mapping sessions to ensure alignment with project objectives.
- Prioritize business requirements and change requests to maximize impact and ensure strategic delivery.
- Collaborate with cross-functional teams to design and execute change strategies that support successful adoption of new processes and technologies.
- Monitor and report on change-management progress, surfacing risks and challenges early and driving proactive resolution.
- Provide coaching, guidance, and support to team members and stakeholders throughout the change lifecycle.
- Leverage insights aligned with practices including stakeholder engagement, communication, training, and adoption planning.
- Apply modern, human-centered change frameworks consistent to ensure alignment, ability, and adoption across impacted teams.
Here's what you need:- Bachelor's Degree.
- 8 years of professional work experience.
- Hands-on experience leading change management initiatives, preferably supporting Pega implementations or other enterprise technology programs.
- Strong understanding of business process optimization, BPR methodologies, and transformation frameworks.
- Experience with requirements-gathering techniques including workshops, interviews, and process mapping.
- Familiarity with change management methodologies (e.g., ADKAR, Prosci, human-centered change, or equivalent).
- Ability to manage stakeholder expectations and maintain alignment across multiple functional groups.
Bonus points if you have:- Experience leading change within Pega-enabled digital transformation initiatives.
- Background in enterprise adoption planning, organizational readiness, and training development
- Familiarity with Agile delivery environments and practices.
- Experience collaborating with technical delivery teams, product owners, and business stakeholders.
- Exposure to metrics-driven change models and behavioral science-based approaches.
Security clearance:- Active Top Secret clearance.
As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of
California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.
The pay range for the states of California, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Virginia, Washington, and the District of Columbia, and the city of Cleveland is:
$106,300-$221,100 USD
