About the Role:This position will provide installations of monitoring hardware and provide both on-site and office support for technical issues across our Monitoring product offerings. The Certification Supervisor will also provide calibration and service support for our Certification program to include Fume Hoods, BSCs, and HEPA Filters. The position will also help support any additional services across Full Spectrum Lab Services where the individual's skill set could support.
The position will require up to 50% overnight travel both domestically and potentially internationally if needed to support business practices.
What You'll Do- Perform hardware installations of all monitoring products.
- Learn and perform calibrations utilizing IndySoft or other Full Spectrum calibration software platforms.
- Maintain an up-to-date ticketing, workflow, and notes to ensure proper start and finish of work performed.
- Provide training sessions with customers on monitoring systems sold or distributed by Full Spectrum Group.
- Maintain positive relationships with customers and escalate any customer complaints or concerns to the appropriate resources.
- Support growth of products and services in monitoring, certification, and metrology.
What You'll Need- 8 - 10 years experience working in a monitoring or certification role, with extensive knowledge of Pharma and other regulated industries (GxP, ISO, ASTM).
- Strong organization, oral, and written communication skills with a focus on attentiveness and patience
- Ability to work independently and manage multiple client communication threads and timelines
- Strong computer aptitude, which includes experience with Microsoft applications such as Outlook, Word, Excel, and Sharepoint (or similar applications)-the ability and determination to learn new applications.
- Excellent diagnosis and problem-solving skills with the ability to independently research possible solutions.
- Initiative and motivation to share skills and expertise with colleagues and customers equally
CBRE is the premier provider of Laboratory Services. We offer excellent compensation and benefits, to include competitive salary, use of company vehicle, medical and dental benefits, 401K, unlimited PTO, and comprehensive training for professional growth.
- Benefits start 1st of the month following your hire date: medical, dental, vision, 401k, etc.
- First year of employment - 15 Days of PTO. Year 1 - 4 of employment 20 days of PTO!
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
Applicant AI Use Disclosure
We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.
CBRE carefully considers multiple factors to determine compensation, including a candidate's education, training, and experience. The minimum salary for the Certification Supervisor position is $105,000 annually and the maximum salary is $130,000 annually. The compensation that is offered to a successful candidate will depend on the candidate's skills, qualifications, and experience
