Marsh McLennan

Certificate Management Leader

Marsh McLennan • $100K — $130K *
Toronto, ON M3C 0E3In-Person
Information Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-7 years of experience in enterprise-wide certificate management and PKI architecture.
  • Proven leadership skills managing cross-functional and matrix teams.
  • Strong knowledge of certificate lifecycle management and cryptographic standards.
  • Expertise in automation tools like Venafi and HashiCorp Vault.
  • Exceptional communication skills for engaging senior leadership and technical teams.
  • Ability to develop and enforce governance frameworks and compliance policies.
  • Analytical mindset with experience in incident response for certificate-related issues.

Responsibilities

  • Establish and lead the Certificate Management Office (CMO) for the enterprise.
  • Develop and implement certificate management strategy and governance framework.
  • Chair governance councils and facilitate cross-functional execution.
  • Own the continual improvement roadmap for certificate management.
  • Oversee compliance tracking and policy adherence.
  • Guide the PKI technical architecture and trust model development.
  • Manage centralized certificate operations and monitor for issues.

Benefits

  • Hybrid work model with flexible remote and in-office collaboration.
  • Opportunities for professional development within a supportive environment.
Full Job Description
Company:
Marsh Corporate

Description:

The Enterprise-wide Certificate Management Leader is responsible for establishing and leading Marsh's centralized Certificate Management Office (CMO). This role ensures robust governance, lifecycle management, and operational excellence of all digital certificates across the enterprise. The Lead will develop and implement strategy, policy, standards, automation, and cross-functional coordination to build a scalable, accountable, and standardized certificate management practice.

The role requires proven and capable leadership to manage direct reports and matrix teams, working collaboratively across business and technology domains to mitigate certificate-related risks, ensure compliance, and enable secure digital operations.

Key Responsibilities

Establish and Lead the Certificate Management Office (CMO):
  • Develop and implement an enterprise-wide certificate management strategy and governance framework.
  • Serve as the accountable owner for certificate lifecycle management, policy enforcement, and operational execution
  • Chair/facilitate and coordinate governance councils, steering committees, and working groups to ensure cross-functional alignment and execution.


Strategy and Roadmap:
  • Own the certificate management strategy, roadmap, and continuous improvement initiatives.
  • Advocate for and coordinate funding, tooling, and prioritization decisions in collaboration with senior leadership.
  • Deliver executive reporting on certificate risk, outages, compliance posture, and program status.


Policy, Standards, and Compliance:
  • Oversee the definition and enforcement of certificate policies aligned with industry standards (e.g., NIST, CA/Browser Forum).
  • Ensure compliance tracking, audit readiness, and management of policy exceptions.
  • Translate policy into technical standards and reusable templates for consistent implementation across environments.


Technical Architecture and Automation:
  • Guide the design and maintenance of PKI architecture and trust models.
  • Lead and coordinate automation initiatives to integrate certificate management platforms (e.g., HashiCorp Vault, Venafi) and reduce manual processes.
  • Serve as the technical authority and advisor on complex certificate scenarios and future-proofing cryptographic approaches.


Operations and Monitoring:
  • Oversee certificate issuance, renewal, revocation, and incident response coordination.
  • Maintain centralized certificate inventory and visibility across all domains.
  • Implement monitoring and alerting mechanisms for certificate expirations and unknown certificates.


Team Leadership and Collaboration:
  • Manage a team of direct reports including Certificate Program Manager, Policy & Compliance Lead, Standards & Architecture Lead, PKI Architect, Automation & Platform Lead, Certificate Operations Coordinator, and Discovery & Monitoring Lead.
  • Foster a collaborative matrix reporting environment to ensure domain teams execute certificate management responsibilities effectively.
  • Foster a culture of accountability, standardization, and continuous improvement within the CMO and across Marsh.


Required Skills and Qualifications
  • Demonstrated experience in enterprise-wide certificate management, PKI architecture, and digital security.
  • Proven ability to lead, with experience managing cross-functional teams and matrix reporting structures.
  • Deep understanding of certificate lifecycle management, cryptographic standards, and compliance frameworks (NIST, CA/Browser Forum).
  • Expertise in automation tools and platforms such as Venafi, HashiCorp Vault, ACME protocols, and API integrations.
  • Excellent communication and stakeholder management skills, capable of engaging with senior leadership and technical teams.
  • Ability to develop and enforce policies, standards, and governance frameworks.
  • Demonstrated analytical and problem-solving skills and ability to manage incident response related to certificate issues.


Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.

This is a New position.

About Marsh McLennan

Marsh McLennan Careers

Join the exceptional team at Marsh McLennan, a global leader in professional services, offering unparalleled job opportunities in insurance, risk management, and consultancy. As the company propels forward, it invites dedicated professionals to contribute to a culture of innovation, leadership, and growth.

Work You’ll Do

At Marsh McLennan, you will engage with complex challenges that push the boundaries of your skills and knowledge. Our team thrives on diversity and the shared goal of delivering impactful solutions to our clients worldwide. By joining us, you will be part of a culture that values diversity training and leadership development, ensuring every team member is equipped for success.

Explore Professional Growth

Marsh McLennan is committed to the professional growth of its employees. Whether you are seeking a position that offers a path to leadership or looking for robust internship programs to kickstart your career, Marsh McLennan provides the resources and global platform to propel your ambitions into achievements. Our benefits package is designed to support the well-being and continuous professional development of all staff, from entry-level to senior leadership roles.

Innovative Work Environment

Our company is at the forefront of industry innovation. The collaboration between experienced professionals and fresh talent generates dynamic solutions that keep Marsh McLennan at the cutting edge of the industry. Our team is encouraged to lead with creativity and embrace new ideas, driving the company’s legacy of pioneering industry-first solutions.

Join Our Team

Marsh McLennan is hiring! Explore the multitude of job opportunities on our careers page, from strategic advisory roles to operational excellence positions. We look for passionate, curious, and solution-driven team players. Enhance your career with Marsh McLennan, where your skills will be honed through challenging projects and high-impact strategies.

Networking and Career Advancement

Networking at Marsh McLennan opens doors to enriching connections and countless opportunities within the industry. Our professionals benefit from an environment that fosters networking through events, professional groups, and collaborative projects. With Marsh McLennan, career advancement is not just a possibility—it is an expectation.

Prepare for Your Interview

Ready to apply? Make sure your resume highlights your most relevant experiences and skills tailored to the position you are applying for. Our interview process is designed to understand your capabilities and fit with our team’s goals and values. Prepare to discuss how your background, experiences, and professional aspirations align with the opportunities at Marsh McLennan.

Stay Connected

Keep up to date with the latest from Marsh McLennan: - **Career Insights**: Gain insider perspectives and industry-leading insights through our careers blog. - **Job Alert Emails**: Personalize your subscription to receive job alerts and the latest news tailored to your preferences. Discover the rewarding career opportunities awaiting at Marsh McLennan, where your professional journey is just the beginning. Join us in shaping a future defined by insight, integrity, and innovation.
Learn more about Marsh McLennan
Size
83,000 employees
Market Cap
$82.6 billion
Industry
Finance & Insurance
Net Income
$2 billion
Founded
1914
5 Year Trend
+8.5%
Revenue
$17.2 billion
NASDAQ
MMC
* Ladders Estimates

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