Must Have Technical/Functional Skills
Customer Data Grid (CDG); SAP IS-U; Customer Information Systems (CIS); customer master data; Meter-to-Cash processes
Master Data Management (MDM); data governance; data quality; data migration; mapping; transformation; reconciliation
REST APIs; web services; enterprise middleware; interface specifications; integration monitoring and error handling
Business process design; requirements analysis; SIT; UAT; ORT; defect management; cutover; Hypercare; production support
Roles & Responsibilities
The Customer Data Grid (CDG) Application Lead is responsible for leading the design, implementation, integration, testing, deployment, and support of the CDG platform within the SAP IS-U transformation program. The role ensures a consistent, accurate, secure, and governed customer data foundation across SAP IS-U and the broader utility application landscape.
The position serves as the primary functional and technical lead for customer master data, customer information synchronization, data governance, data quality, migration, and enterprise integration. The role supports Customer Service, Billing, Metering, Collections, Field Operations, reporting, analytics, and Digital Customer Engagement capabilities.
Generic Managerial Skills, If any
Minimum 8+ years of enterprise application consulting or delivery experience, including at least 5+ years in Customer Data Management, Master Data Management, Customer Information Systems, SAP IS-U, or utility transformation programs. Prior experience leading customer data integration and migration initiatives is required.
Salary Range: $130,000-$150,000 a year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
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