(CAN) Senior Manager, Technical Program Management

Walmart, Inc.

$109K — $150K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5 to 8 years' experience in Demand Planning, Supply Planning, Procurement, or related technology management.
  • 3 years of expertise in implementing Supply Chain Planning and Order Management systems in omnichannel contexts.
  • Strong project management skills with proven ability to meet deadlines and manage budgets.
  • Experience in complex international and matrix environments.
  • Ability to influence stakeholders and navigate organizational dynamics effectively.
  • Excellent interpersonal skills to manage relationships within business and technology.
  • Experience leading teams and applying agile methodologies in large organizations.

Responsibilities

  • Develop and manage a strategic program roadmap for Replenishment Technology solutions.
  • Collaborate with cross-functional teams for technology infrastructure initiatives.
  • Oversee project execution from business case to implementation, ensuring timely and budget-friendly delivery.
  • Manage intake processes, resource allocation, and financial tracking.
  • Establish and maintain a technology delivery framework to enhance operational quality and efficiency.
  • Track key performance metrics and communicate program results to leadership.
  • Design product roadmaps and drive innovative solutions to improve user satisfaction.

Benefits

  • Opportunity for career progression within a respected global organization.
  • Engagement in a culture that values servant leadership and employee empowerment.
  • Flexibility in working with diverse teams across multiple locations.
  • Involvement in shaping technology solutions that impact business operations positively.
  • Commitment to continuous improvement and personal development through feedback and training opportunities.
Full Job Description
Position Summary...
The Senior Manager, Technical Program Management [Replenishment] owns Replenishment Technology solutions in Canada and leads teams in strategic planning, technology program delivery, and complex project execution, ensuring alignment with business goals, working in close collaboration with Business stakeholders, Global Product and Technology partners.

What you'll do...

The Senior Manager, Technical Program Management [Replenishment] is responsible for developing and managing a strategic program roadmap, collaborating with local and global cross-functional teams to drive technology infrastructure and operations initiatives. This role includes overseeing end-to-end execution of projects, from business case development to implementation and reporting, ensuring projects are completed on time, within scope, and on budget. Responsibilities also involve managing program intake processes, resourcing, and budgeting / financial tracking, while maintaining best practices in project/program management and agile methodologies.

The position will own Replenishment Technology solutions (Demand Planning, Supply Planning, Procurement, Order Management) in Canada, will have SME level understanding of existing technology solutions, driving innovative ideas for unlocking productivity and growth opportunities, will support Technology Operations Team for continuous availability of stable solutions to business operations.

The position may also include building and maintaining a robust technology delivery framework, defining and utilizing standard methodologies, processes, and tools to enhance efficiency and quality. The Senior Manager, Technical Program Management may develop tactical plans, track key performance metrics, and communicate program success to senior leadership, addressing roadblocks and proposing solutions to ensure continuous improvement.

Furthermore, the role involves designing strategic product roadmaps, leveraging industry best practices, and driving innovative solutions to improve user satisfaction and engagement. The Senior Manager, Technical Program Management [Replenishment] collaborates with engineering teams to ensure high-performing and stable technology platforms, aligning with business objectives and fostering a culture of continuous improvement and excellence.

Qualifications
  • 5 to 8 years' related experience in Demand Planning, Supply Planning, Procurement and Order Management operations and/or technology management, management consulting or similar domain, with robust understanding of supply chain end to end.
  • 3 years of system implementation experience of leading Supply Chain Planning and Order Management packages in an omnichannel logistics environment.
  • Demonstrated leadership and project management experience, including planning, scheduling, and coordinating work assignments to meet project milestones or established completion dates within budget.
  • Experience working in an international context and/or matrixed delivery model
  • Demonstrated ability to lead stakeholders and partners, and influence decision making, while navigating complex organizational dynamics
  • Strong interpersonal and communications skills, with a proven ability to manage diverse relationships in business and technology
  • Experience driving technology products using agile methodologies and a design thinking process within large organizations
  • Ability to quickly extract scope/requirements and make strong recommendations
  • Experience and ability to manage and inspire a small team of technical talent
  • Strong analytical skills with both qualitative and quantitative data.
  • Excellent verbal and written communications skills.
  • Project Management and/or Agile certifications
  • TRAVEL: Required to various sites across the GTA.


Leadership Expectations:

Respect the Individual:

Demonstrates and encourages respect for all; builds a high-performing team; seeks, and embraces differences in people, cultures, ideas and experiences; creates a workplace and experiences where all associates feel seen, supported and connected through culture of belonging so associates thrive and perform; drives a positive associate and customer experience for all; identifies, attracts, and retains the best team members.

Creates a discipline and focus around developing talent, through feedback, coaching, mentoring, and developmental opportunities; promotes an environment allowing everyone to bring their best selves to work; empowers associates and partners to act in the best interest of the customer and company; and regularly recognizes others' contributions and accomplishments.

Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates and listens attentively, with energy and positivity to motivate, influence, and inspire commitment and action.

Acts with Integrity:

Maintains and promotes the highest standards of integrity, ethics and compliance; models the Walmart values and leads by example to foster our culture; supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, and the world around us (e.g., creating a sense of belonging, eliminating waste, participating in local giving).

Follows the law, our code of conduct and company policies, and sets expectations for others to do the same; promotes an environment where associates feel comfortable sharing concerns and reinforces our culture of non-retaliation; listens to concerns raised by associates. takes action and encourages others to do the same; holds self and others accountable for achieving results in a way that is consistent with our values.

Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.

Serve our Customers:

Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and acts with an Every Day Low Cost mindset to drive value and Every Day Low Prices for customers.

Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team's strategy.

Strive for Excellence:

Consistently raises the bar and seeks to improve; demonstrates curiosity and a growth mindset; seeks feedback, asks thoughtful questions, fosters an environment that supports learning, innovation, and learning from mistakes, and intelligent risk-taking; and exhibits resilience in the face of setbacks.

Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.

The pay range for this position is $109,400.00 - $150,480.00. Pay will be determined based on relevant experience.

L'échelle salariale pour ce poste est de 109,400.00 à 150,480.00. La rémunération sera déterminée en fonction de l'expérience pertinente.


Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age - 16 or older

Primary Location...
1940 Argentia Rd, Mississauga, ON L5N 1P9, Canada

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