Motorola Solutions

CAD System Administrator

Motorola Solutions$100K — $110K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in IT, Computer Science, or related field (or equivalent experience).
  • Minimum 5 years of experience supporting mission-critical systems.
  • 3+ years of hands-on experience supporting Motorola PremierOne (P1).
  • Experience with database administration, particularly Microsoft SQL or Oracle.
  • Strong troubleshooting skills in high-pressure environments.

Responsibilities

  • Administer and support the Motorola PremierOne (P1 CAD) application environment.
  • Maintain 24/7 operational readiness for CAD and supporting infrastructure.
  • Manage and support virtual infrastructure using VMware vSphere.
  • Perform system monitoring, performance tuning, and capacity planning.
  • Coordinate with vendors for system upgrades, patches, and issue resolution.
  • Document system configurations, procedures, and change management activities.
  • Lead process improvement initiatives to enhance system performance.

Benefits

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
Full Job Description
Job Description

The CAD (Computer-Aided Dispatch) System Administrator is responsible for the administration, maintenance, security, and high availability of the organization's mission-critical Public Safety systems, including the Motorola PremierOne (P1) Computer-Aided Dispatch (CAD) platform. This role supports a 24/7/365 emergency communications environment and ensures system reliability, CJIS compliance, and operational continuity.

The position requires strong, hands-on experience in virtualized infrastructure, container platforms, database administration, and managing vendor-supported CAD systems within a high-availability environment.

This position is onsite at the customer location in the Sumter County, FL area.

The System Manager will be responsible for various customer supporting functions and products including:
  • Administer and support the Motorola PremierOne (P1 CAD) application environment.
  • Maintain 24/7 operational readiness for CAD, mobile, RMS interfaces, and supporting infrastructure.
  • Manage and support virtual infrastructure using VMware vSphere.
  • Administer containerized services running on Red Hat OpenShift.
  • Perform system monitoring, performance tuning, and capacity planning.
  • Coordinate with Motorola and third-party vendors for system upgrades, patches, and issue resolution.
  • Maintain high-availability configurations, failover clusters, and disaster recovery replication.
  • Administer and maintain backend databases supporting CAD operations.
  • Implement and maintain CJIS-compliant security controls.
  • Participate in on-call rotation for after-hours support.
  • Document system configurations, procedures, and change management activities.
  • Lead process improvement initiatives and perform root-cause analysis to enhance workflow efficiencies and system performance.
  • Manage and troubleshoot enterprise hardware and software, specifically Microsoft Windows Server, SQL Server, and public safety applications (CAD/Mobile).
  • Develop and execute customer operations policies while formulating long-term strategies for technical operational excellence.
  • Cultivate productive alliances with customers and end-users to ensure technical support is tailored to specific operational needs.
  • Proactively troubleshoot and resolve issues related to hardware, network, and third-party components, ensuring rapid resolution and minimal downtime.


Preferred Qualifications:
  • 3+ years of hands-on experience supporting Motorola PremierOne (P1).
  • Familiarity with CAD integrations including Records Management Systems (RMS), Mobile Data Terminals (MDTs), 911 call handling systems, and GIS/mapping services.
  • Experience managing CAD application servers, middleware, and service layers.
  • Experience with Microsoft SQL Server or Oracle Database Administration.
  • Advanced experience administering Microsoft Windows Server and/or Red Hat Enterprise Linux.
  • Strong troubleshooting skills in high-pressure environments.
  • Ability to support systems during active public safety incidents and severe weather events.
  • Effective communication with dispatch personnel, command staff, and vendors.
  • Strong documentation and change management discipline.
  • A proactive approach to risk mitigation and system resilience.
  • Understanding of CJIS Security Policy requirements.


This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.

Target Base Salary Range: $100,000-$110,000

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

#LI-BA1

#LI-ONSITE

Basic Requirements

Basic Requirements
  • Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience)
  • Minimum 5 years of experience supporting mission-critical systems.

Travel Requirements
None
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes

Our U.S. Benefits include:
  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits
  • 401K with Company Match
  • 10 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!

About Motorola Solutions

Motorola provides products, technologies, and services for mobile, wireline digital communication, information, and entertainment applications. Its product portfolio includes smartphones operating on the Android operating system, feature phones, media tablet devices, wireless accessories, and more. Its range of smartphone products includes the Moto X first generation, Moto X second generation, Moto G first generation, Moto G second generation, and more. It is also the manufacturer of Moto 360, a smartwatch that provides services such as notifications, updates, and other related features. It also provides monitors, cordless phones, applications, and accessories such as cases, wireless headsets, wireless speakers, and more. In addition, it provides multimedia content, including video, voice, messaging, and cloud-based and Internet-based applications and services to multiple screens such as mobile devices, televisions, media tablets, and personal computers. Its Medios service platform enables service providers to deliver content on devices. Motorola is based in Chicago, Illinois. It primarily sells its products in the United States, China, Brazil, and Singapore. Motorola currently operates as a subsidiary of Google Inc.

Motorola Solutions Careers

Join the dynamic team at Motorola Solutions today and be part of a company renowned for its relentless innovation, leadership in technology, and a commitment to professional excellence. As a global leader in communications and electronics, Motorola Solutions offers unparalleled job opportunities designed to empower your career growth and development. Work You’ll Do At Motorola Solutions, you will collaborate with a diverse team of experts who are at the forefront of technological innovation and public safety solutions. Our work impacts lives, ensuring safety and security for communities around the world. You will be part of a culture that values diversity, equity, and inclusion, and where every team member’s contribution is valued. Lead in Innovation and Technology Motorola Solutions is not just about radios and hardware; we are at the cutting edge of software solutions, AI, and data analytics. By joining our team, you will work on groundbreaking projects that redefine how public safety communicates in the digital age. Your work will help develop smart solutions that keep people safe and businesses thriving. Grow Your Career With Motorola Solutions, your career trajectory is boundless. We offer a variety of professional development and leadership training programs to help you hone your skills and advance within the company. From internships to full-time positions, Motorola Solutions is committed to nurturing talent and fostering an environment where innovation thrives. Benefits and Culture Our employees enjoy a competitive package of benefits that supports their life and well-being. These include health, vision, and dental insurance, employee assistance programs, and flexible working arrangements. At Motorola Solutions, we believe in maintaining a work-life balance that fosters both personal and professional growth. Join Our Team Explore the numerous employment opportunities at Motorola Solutions. Whether you are a seasoned professional or a recent graduate, we have positions ranging from engineering to marketing, sales to project management. We are hiring individuals who are passionate, curious, and ready to drive change. Networking and Professional Development Motorola Solutions values networking and connections within the industry. We encourage our employees to engage in various professional groups and forums to enhance their networking skills and industry knowledge. This engagement is pivotal in fostering a collaborative environment and sparking innovation within our teams. Internship Programs Our internship programs offer a robust introduction to the world of public safety solutions and communications technology. Interns at Motorola Solutions gain hands-on experience, working alongside seasoned professionals and participating in projects that make real-world impacts. Stay Connected Join the Motorola Solutions career community to stay updated on new job openings, company news, and industry developments. Tailor your job search with our career tools and get tips on crafting the perfect resume and acing your interview. Search Motorola Solutions Jobs Ready to start your journey with Motorola Solutions? Search open positions that match your skills and interests. We are looking for individuals who are driven, creative, and ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Motorola Solutions.
Learn more about Motorola Solutions
Size
18,700 employees
Market Cap
$42.7 billion
Industry
Net Income
$949 million
Founded
1928
5 Year Trend
+6.2%
Revenue
$7.4 billion
NASDAQ

Similar Jobs

More Jobs at Motorola Solutions

More Technical Services Jobs

Find similar CAD System Administrator jobs: