Business Systems Engineer (Servicing)

Hyundai Capital America

$95K — $115K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in business systems analysis or application support.
  • Bachelor's degree in Information Systems, Computer Science, Engineering, Business, or related field.
  • Preferred experience in automotive or financial services industries.
  • Strong knowledge of requirements gathering and process mapping methodologies.
  • Experience with software development lifecycle (SDLC), testing, and change management.

Responsibilities

  • Gather and analyze business requirements to recommend system solutions.
  • Translate business needs into functional requirements and process improvements.
  • Support application configuration and enhancements with technical teams.
  • Contribute to release planning, testing, and deployment activities.
  • Validate system changes through testing and troubleshoot issues as they arise.
  • Monitor system performance and identify data quality improvement opportunities.
  • Maintain project documentation and ensure effective stakeholder communication.

Benefits

  • Hybrid flexibility with 4 days in office and 1 day remote.
  • Monthly vehicle allowance plus purchase and lease discounts.
  • Comprehensive health coverage including medical, dental, and vision.
  • Employer-funded contributions to HSA for healthcare cost reduction.
  • 401(k) with immediate vesting and company match from day one.
  • 100% company-paid life and disability insurance.
  • Wellbeing benefits like fitness and health resources.
  • Leadership and career development programs for continuous learning.
  • Paid Volunteer Time Off and a company charitable donation in your honor.
Full Job Description
Description

WHAT YOU WILL DO

The Business Systems Engineer supports the analysis, enhancement, implementation, and optimization of business applications and related processes across assigned functional areas. This role partners with business stakeholders, technical teams, and vendors to evaluate requirements, troubleshoot moderately complex system and process issues, support solution design, and recommend improvements that enhance efficiency, data quality, controls, and user experience.

HOW YOU WILL MAKE AN IMPACT

  • Business Analysis & Solution Design
    • Gather and analyze business requirements, assess impacts, and recommend system solutions aligned with business objectives.
    • Translate business needs into functional requirements, process improvements, and solution designs.
  • System Configuration, Development Support & Implementation
    • Support application configuration, enhancements, integrations, and implementations in partnership with technical teams and vendors.
    • Contribute to release planning, testing, deployment activities, and process optimization.
  • Testing, Issue Resolution & Maintenance
    • Validate system changes through testing, troubleshoot issues, perform root cause analysis, and support ongoing application maintenance.
    • Monitor system performance and data quality to identify improvement opportunities.
  • Documentation & Stakeholder Collaboration
    • Maintain project and support documentation, communicate status and risks, and collaborate with business and technical stakeholders to ensure successful outcomes.


Qualifications

WHAT YOU WILL BRING TO THE ROLE

  • 5-7 years of experience in business systems analysis, business systems engineering, or application support.
  • Bachelor's degree in Information Systems, Computer Science, Engineering, Business, or a related field.
  • Automotive or financial services experience preferred.
  • Knowledge of requirements gathering, process mapping, SDLC, testing, change management, and application support.


WE TAKE CARE OF OUR PEOPLE

At HCA, our people drive our success. That's why we offer a competitive rewards package that supports your health, financial future, and overall wellbeing-at work and beyond.

Benefits Highlights

  • Hybrid flexibility - 4 days in office, 1 day remote
  • Vehicle perks - monthly vehicle allowance plus purchase and lease discounts
  • Comprehensive health coverage - medical, dental, and vision plans
  • Employer-funded HSA contributions to help reduce healthcare costs
  • 401(k) with company match and immediate vesting from day one
  • 100% company-paid life and disability insurance
  • Wellbeing benefits including fitness and health resources
  • Leadership programs and career development that support continuous learning
  • Paid Volunteer Time Off and a company charitable donation in your honor


Because great benefits help you thrive-personally and professionally.

WHAT HAPPENS NEXT

Express your interest by submitting an application. Once your application is received, our recruiting team will review your application to see if you meet the basic and preferred qualifications listed on the job description. For more information on our culture, visit our careers page.

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