Role OverviewPrior experience working in a Payments Domain or a financial institution. Experience defining user stories for APIs and integrations. Experience working in Agile teams. Experience working with Jira. Business Systems Analyst (BSA). In this role, you will own the translation of high-level retail banking product visions into actionable, technical specifications. You will navigate complex data structures using SQL and lead integrations to automate customer workflows and internal processes. As a member of the team, you will be responsible for ensuring that our offshore development partners have the clarity and requirements needed to deliver high-quality code in an Agile environment.
Key Responsibilities- Product Stewardship: Deeply understand the retail banking product lifecycle (accounts, transfers, bill pay, etc.) to ensure technical solutions align with business goals.
- Requirement Engineering: Lead the discovery and documentation of comprehensive Business Requirement Documents.
- Agile Delivery: Author high-quality User Stories with clear acceptance criteria and manage the product backlog in collaboration with Product Owners.
- Data Modeling & SQL: Perform deep-dive data analysis and mapping. You must be comfortable writing complex SQL queries to validate data integrity and define data models for new banking features.
- AI Innovation (Agentic AI): Identify opportunities to implement Agentic AI (autonomous AI agents) to enhance self-service capabilities, fraud detection, or automated loan processing.
- Global Collaboration: Act as the primary point of contact for offshore development and QA teams, facilitating requirements walk-throughs and ensuring clear communication across time zones.
Required Qualifications/Skills- Bachelor's degree in Computer Science, Information Technology, or related field.
- 5+ years as a business analyst with understanding the nuances of compliance, security, and transaction processing.
- Advanced SQL skills and experience with Data Modeling (Relational and NoSQL structures).
- SavvyHigh technology acumen; ability to discuss API architecture, cloud infrastructure, and system integrations with engineers.
- Proven track record of working with offshore/onshore models to drive project velocity.
- 2+ years of total experience as a BSA or System Analyst in a large-scale enterprise environment.
Location: Pittsburgh, PA
