What is the opportunity? Respond with Compassionate Action We are seeking a
Business Systems Analyst IV to join our
Information Technology team in
Boone or North Wilkesboro, NC. Through humanitarian work, the goal and purpose of Samaritan's Purse are to help people in Jesus' name and share the Gospel of Jesus Christ.
In the role of
Business Systems Analyst IV, you will have the opportunity to:
- Maintain a personal, active relationship with Jesus Christ and be a consistent witness for Jesus Christ.
- Analyze business processes and recommend system, process, and customer service improvements, innovative solutions, and policy changes; manage projects and process improvements using data, change management practices, and established project plans to achieve organizational goals.
- Provide production support and system maintenance by researching and resolving business systems issues, coordinating upgrades and patches with functional and technical teams, maintaining system tables and data integrity, and documenting processes and results.
- Gather, analyze, and document business requirements for system enhancements; develop and execute test plans, coordinate user acceptance, and work with business owners and subject matter experts to validate and implement solutions.
- Develop, maintain, and support reports and queries using appropriate reporting tools, analyzing data to meet customer needs, support decision-making, and maintain system data integrity.
- Train and guide system users by developing procedures, guidelines, and documentation; mentor and develop Business Systems Analysts while maintaining current knowledge of business systems, technologies, industry trends, and professional practices.
- Other duties as assigned.
What are the qualifications? Serve with Excellence As a qualified candidate, you will have the following skills and experience:
- Bachelor's degree with a major in Information Technology, Information Systems or related field, and at least seven (7) or more years of experience supporting related business systems; or equivalent combination of education and experience.
- Strong knowledge of core business systems and related business processes, including Human Resources, Finance, Logistics, Procurement, Asset Management, and Inventory.
- Comprehensive knowledge of business systems analysis processes and the Software Development Lifecycle (SDLC), with strong experience in application testing, configuration, and deployment.
- Ability to analyze solutions and process flows from a broad, organizational perspective, identifying opportunities to streamline operations and improve system efficiency and effectiveness.
- Ability to collaborate effectively with cross-functional teams, contribute and exchange ideas, take direction, and communicate effectively with stakeholders throughout the organization.
- Ability to lead, guide, and mentor members of a high-functioning team while prioritizing competing needs and supporting evolving service requirements.
What are the benefits? Walk in Bold Faith Samaritan's Purse is proud to offer a competitive benefits package, including:
- On-site Medical Clinic (staff and dependents)
- Medical, prescription, dental & vision insurance
- Flexible Spending Account (FSA)
- Long-term and Short-term disability insurance
- Paid Family Medical Leave
- Term Life Insurance
- 401(k) retirement savings plan
- 10 paid holidays
- 12 vacation/personal days
- 10 sick days
Type: Full-Time
Department: Information Technology
Location: Boone or North Wilkesboro, NC
Language Requirement: English
Travel: Infrequent domestic and international travel required; less than 5%.
