Job Description

VACANCY DETAILS

VACANCY NUMBER: 43650PS

JOB TITLE: BUSINESS SYSTEMS ANALYST, FT
STATUS: FULL TIME
DEPARTMENT: INFORMATION AND COMMUNICATION TECHNOLOGY
LOCATION: WELLAND SITE
HOURS OF WORK: 75 HOURS PER PAY PERIOD; MONDAY-FRIDAY

POSTING DATE: 23 JUNE 2026
CLOSING DATE: 06 JULY 2026

UNION: NON UNION
WAGE RANGE: $55.320 PER HOUR
THE POSITION IS COMPENSATED ACCORDING TO AN ESTABLISHED WAGE GRID, WITH PROGRESSION THROUGH THE STEPS OCCURRING IN ACCORDANCE WITH APPLICABLE POLICIES UNTIL REACHING THE MAXIMUM OF THE SALARY RANGE.

POSITION OBJECTIVE:
As a valued member of the Digital Solutions Team, the Business Systems Analyst will play a crucial role in transforming how care is planned and delivered at Niagara Health through the application of digital solutions. Reporting to the Manager, Digital Solutions, the successful candidate will apply best practices in business analysis, strategic planning, project management, and change management methodologies as well as technical expertise and interpersonal skills to support digital transformation across the enterprise.

KEY RESPONSIBILITIES:
o Leverage business analysis skills and best practice to understand and translate business and clinical problems into solutions that bring value, improve patient care, and/or improve project outcomes
o Collaborate with internal and external partners to conduct needs analysis, collect and validate business requirements and use-cases on approved projects; provide input into development of project budgets, resource plans, technical specifications, and workflow analysis in order to successfully frame projects
o Promote and integrate benefits realization principles and frameworks to ensure the delivery of value in all digital transformation initiatives; proactively work with internal and external partners to identify and forecast expected benefits while evaluating risks associated with business requests
o Serve as a change agent by identifying change management requirements for projects, assessing environments and informing the development of change management plans (including communications, training, internal and external partners analysis, resistance management, and sustainability plans)
o Develop project budgets, including sourcing and validating costs from key internal and external partners and technology vendors as well as preparing the breakdown using standard budget templates
o Support strategic planning and reporting requirements for the Enterprise Intelligence portfolio
o Develop presentations, briefing notes, and other forms of communications for executive audiences
o Participate in procurement processes, as required, as well as support the negotiation of agreements with 3rd party solution providers by facilitating communication between business internal and external partners and IT from initial requirements to final implementation
o Effectively facilitate and communicate business needs and requirements to build strong relationships and synergies among internal and external partners
o Research and engage with industry and internal and external partners at Niagara Health to ensure broad awareness of market solutions and best practices
o Take part in the Crisis on-call rotation approximately 7 days per 16-week rotation
o Support and encourage Diversity, Equity and Inclusion in project teams and lead by example

QUALIFICATIONS:
o Community College or University degree specializing in business, science, information technology or a health related field; Graduate degree considered an asset
o Minimum of 3-5 years working on transformational, complex change initiatives in a large enterprise environment, including 2-3 years in roles that required application of business analysis
o Preference given to candidates with experience in a healthcare environment and/or with experience working on complex IT and data analytics transformation projects
o Demonstrated experience working on IT projects (e.g., infrastructure, cyber security, enterprise system upgrades, integration of systems, business intelligence, analytics platforms) as a business analyst or equivalent role
o Demonstrated proficiency with Microsoft Suite including, but not limited to, Visio, PowerPoint, Excel, and SharePoint
o Effective written and oral communication skills with ability to tailor communication styles to different audiences (e.g., technical, non-technical, clinical, executive)
o Experience developing project and operational budgets, including basic working knowledge of accounting practices and financial management best practices in a public sector organization
o Demonstrated ability to handle a large, diversified workload with competing priorities as well as aggressive deadlines
o Ability to build strong interpersonal relationships and work with a wide range of internal and external partners
o Exceptional time management, analytical, conceptual and problem solving skills
o Results-oriented with sound logical thinking and ability to influence change
o Ability to exercise independent judgment and take action
o Highly self-motivated and self-directed with keen attention to detail



This position is an existing vacancy at Niagara Health. No artificial intelligence is used in the screening, assessment, or selection of applicants. If you believe you have encountered or applied for a fraudulent job posting claiming to represent Niagara Health, please contact [email protected]