Job Description:

Summary
The Business System Specialist are responsible for facilitating the necessary troubleshooting on the Warehouse Management System (WMS) and/ or Transportation Management System (TMS) applications as well as supporting local hardware and network troubleshooting and/ or deployment as reported by either the Technology Account Leads or Operations Team. Assists in the escalation path for the Operations Team regarding resolution of an incident.

Shifts: Monday to Friday, 7:00am to 4:00pm (on-call needed for Nights, or weekend)

Salary: $84,000.00 annually

Job Type: Full-time, perm

Location:Milton, On

Essential Functions

• Develop and maintain inter-related computer systems that functionally support the facility in all areas of operations including production, maintenance, warehousing, and administration
• Provide complete training in the use of hardware and software to users of the systems
• Responsible for maintaining, trouble shooting, and improving on all interfaces of the WMS , material handling systems, RF devices, and other hardware (printers, label makers, etc.)
• Maintain proper slotting configuration (Rack and Pick slots) to ensure efficiency in the warehouse
• Maintain JDA WMS logic - Ensure operations is satisfied with the way WMS works in: Allocating, Putaway, Replenishment, etc
• Work with operations to streamline processes and troubleshoot and correct any system problems
• Develop and maintain system SOP's (archiving, disaster recovery, back-up procedures, system specs, etc.)
• Complete velocity and layout analysis and associated changes as scheduled
• Maintain labor management system and provide data to site leadership as required
• Performs other duties as assigned.

Skills and Abilities

• Possesses a high degree of initiative, be a self-started, and have the ability to work with little supervision
• Excellent communication (verbal and written), organizational, and presentation skills
• Ability to troubleshoot and correct systems related to software or hardware problems and achieve effective results by assigning tasks to others
• Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments
• Working knowledge of software or hardware utilized in Supply Chain industry Warehouse Management System (WMS) or Transportation Management System (TMS) experience is helpful
• Ability to trouble shoot and correct systems related hardware/software problems
• Experience with Manhattan SCALE WMS or Blue Yonder/ JDA TMSbeginner preferred
• Ability to troubleshoot basic WMS configuration such as Allocation, Putaway, and Replenishment rulesbeginner preferred
• SQL knowledge to write and execute a query as well as export and validate the returned results for accuracybeginner preferred
• Report development and ZPL label generationbeginner preferred

Qualifications

• H.S. diploma/GED required
• Associate's degree preferred Information Technology or Supply Chain
• One (1) year or more Supply Chain, Logistics, Warehouse, or Transportation industry experience required
• One (1) year or more Warehouse Management System (WMS) or Transportation Management System (TMS) knowledge, support, and/ or deployment. preferred
• One (1) year or more Hardware and/ or network knowledge and/ or support preferred
• Experience with Manhattan SCALE WMS or Blue Yonder/ JDA TMS. beginner preferred
• Ability to troubleshoot basic WMS configuration such as Allocation, Putaway, and Replenishment rules. beginner preferred
• SQL knowledge to write and execute a query as well as export and validate the returned results for accuracy. beginner preferred
• Report development and ZPL label generation. beginner preferred

Travel
10-20%

DOT Regulated
None

Should you have any questions about this job, application process etc., please feel free to contact our recruiter according to the information below:

Recruiter: Kathy Zhang

Email: [redacted] ( Pls submit your application on our website, don't send resume to this email, we will only review applications from our website)

Business Hours: M to F, 8:00am to 5:00pm Mountain Time

#LI-KZ

Job Category
Systems Administration

This posting is for a future vacancy.

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type:
Salaried

Minimum Pay Range:
$84,000

Maximum Pay Range:
$84,000