We are hiring a Business Intelligence Analyst II to design, develop, and maintain data analytics and business intelligence solutions that support strategic decision-making across the organization. In this role, you'll partner with data scientists, analysts, operational leaders, and clinical stakeholders to transform complex data into actionable insights. You'll also serve as a mentor to junior analysts while helping drive innovation, scalability, and performance across our analytics environment.
What you'll do
• Design, develop, and maintain business intelligence and analytics solutions that support operational, clinical, and strategic initiatives.
• Build and enhance dashboards, reports, and visualizations using tools such as Tableau, Power BI, Looker, and QlikView to communicate meaningful insights and key performance metrics.
• Implement and optimize data models, data processing workflows, and analytical frameworks with a focus on reliability, scalability, and performance.
• Collaborate with stakeholders to gather requirements, define data needs, and translate business questions into actionable reporting and analytics solutions.
• Mentor junior analysts and promote analytics best practices, continuous improvement, and innovation across the team.
Who you are
• Bachelor's degree in Information Systems, Computer Science, Nursing, or a related field.
• Minimum of 3 years of experience in Business Intelligence, SQL development, and Epic Clarity Data Model environments.
• Epic certification in the applicable area of responsibility.
• Experience developing dashboards and visualizations using BI tools such as Tableau, Power BI, Looker, or QlikView is preferred.
• Additional experience in systems analysis, Health Catalyst Subject Area Mart, nursing, or acute care environments is highly valued.
What will help you stand out
• Strong understanding of healthcare data, analytics, and reporting requirements.
• Ability to translate complex technical concepts into clear, actionable insights for business and clinical stakeholders.
• Experience working in collaborative, cross-functional environments.
• Passion for mentoring others and fostering a culture of continuous learning and improvement.
• Commitment to quality, accuracy, and data-driven decision-making.
Department Description
Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org .
Licensure
EPIC Certification in Area of Responsibility Required
Education
Bachelor's Degree Information Systems Required - Or Bachelor's Degree Computer Science Required - Or Bachelor's Degree Nursing Required
Experience
3 Years Information Technology - Business Intelligence Required 3 Years Information Technology - Clarity Data Model Required 3 Years Information Technology - SQL Required 3 Years Information Technology - Health Catalyst Subject Area Mart Preferred 3 Years Information Technology - Tableau Preferred 5 Years Information Technology - Systems Analysis Preferred 5 Years Nursing Preferred 5 Years Clinical - Acute Care Preferred
