Position Overview

As a Business Experience & Planning Group Manager within PNC's Technology organization, you will be based in Pittsburgh, PA or Cleveland, OH.

Position Summary

We are seeking a highly strategic and results-driven Business Experience & Planning Group Manager to lead enterprise-wide initiatives that drive business performance, operational excellence, and organizational transformation. This role will partner across functions to bridge gaps, align priorities, and execute critical projects that support company growth, profitability, and long-term success.

The ideal candidate will combine strong business acumen, financial analysis, change management expertise, and cross-functional leadership to influence decision-making and deliver measurable business outcomes.

Key Responsibilities
• Lead and manage high-impact special projects and enterprise-wide strategic initiatives.
• Partner with senior leadership to develop and execute annual planning processes, including initiatives that support funding and investment decisions for future fiscal years.
• Analyze and connect business, operational, and financial data to identify opportunities for increased profitability, cost optimization, and improved performance.
• Collaborate closely with Supply Chain, Finance, Operations, and other business functions to evaluate business impacts, financial implications, and organizational changes.
• Serve as a strategic connector across teams, bridging gaps between functions and ensuring alignment on priorities, objectives, and execution plans.
• Drive organizational change initiatives, partnering with stakeholders to develop implementation strategies and ensure successful adoption.
• Build business cases, financial models, and executive presentations to support strategic recommendations and investment decisions.
• Monitor initiative performance, track key metrics, and provide insights to leadership on progress and business impact.
• Facilitate cross-functional collaboration to remove barriers, accelerate decision-making, and deliver enterprise results.
Identify opportunities to improve processes, enhance the employee and customer experience, and strengthen organizational effectiveness.

PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Job Description

• Oversees cross-functional teams to improve line of business planning methods. Defines key line of business initiatives and growth strategies and programs that will drive line of business objectives. Demonstrates commitment to quality by delivering customer focus, appropriate risk management practices and leadership standards to customers and/or internal partners.
• Responsible for the evaluation and transformation of business models for the line of business to improve their organizational effectiveness, expand business, and increase profits
• Leads team in execution of strategic plan and/or specific initiatives to achieve line of business goals.
• Develops strong partnerships with key decision makers to ensure cross-business and cross-functional alignment and synergy.
• Leads a team or multiple teams that develop and implement best practices and learning plans to meet business objectives.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

• Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
• Live the Values - Role models our values with transparency and courage.
• Enable Change - Takes action to drive change and innovation that will transform our business.
• Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
• Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills
Business Development, Business Intelligence (BI), Competitive Advantages, Competitive Strategies, Data Integration, Data Mining, Strategic Planning

Competencies
Business Case Justification, Business Process Design, Influencing, Innovation, Planning: Tactical, Strategic, Problem Solving, Strategic Thinking, Visioning

Work Experience
Roles at this level typically require a university / college degree. Higher level education such as a Masters degree, PhD, or certifications is desirable. Industry-relevant experience is typically 8+ years. At least 5 years of prior management experience is typically required. Proven leadership experience with a moderate to large scope of responsibility is required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Education
Bachelors

Certifications
No Required Certification(s)

Licenses
No Required License(s)

Pay Transparency

Base Salary: $123,200.00 - $228,800.00

Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.

Application Window

Generally, this opening is expected to be posted for two business days from 06/16/2026, although it may be longer with business discretion.

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.