Serta

Business Excellence Manager

Serta • $95K — $115K *
Madison, WI 53711In-Person
Manufacturing & Automotive
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in engineering or related field (or equivalent experience)
  • 6+ years of relevant experience in manufacturing, quality, or operations, preferably with multi-site responsibility
  • Certified Six Sigma Black Belt or equivalent preferred
  • Experience in training and mentoring in Lean techniques
  • Knowledge of Lean tools and concepts, including 5S and value stream mapping
  • Strong analytical and project management skills
  • Proficient in MS Office Suite, Power BI, and Smartsheet

Responsibilities

  • Support Lean and SSPS program deployment across plants
  • Train and coach CI Managers and operational teams in Lean and Continuous Improvement (CI) methodologies
  • Analyze processes for best practice standardization across the network
  • Facilitate annual Value Stream Mapping and Bedding Assessments
  • Lead cost savings initiatives on a large scale
  • Drive compliance with Daily Management Rhythm throughout the network
  • Collaborate with plant leadership and cross-functional teams to enhance operational excellence
  • Champion new continuous improvement initiatives

Benefits

  • Health, Dental, and Vision coverage
  • Annual employee contribution to HSA
  • 401K plan with company matching contributions
  • Generous Paid Time Off and Vacation policy
  • 12 company holidays per year
  • Additional sick days
  • Company-paid short- and long-term disability benefits
  • Paid parental leave
  • Discount programs, including Friends and Family discounts
  • Referral bonus program
  • Tuition reimbursement options
Full Job Description
What You'll Do:

Continuous Improvement & Lean Leadership
  • Support the deployment and sustainment of Lean and SSPS programs across all plants.
  • Support the development of content in Lean and mattress manufacturing, train and coach CI Managers, plant leadership and other operational team as needed.
  • Support analyzing plant processes to identify, standardize, and deploy best practices throughout the network.
  • Provide support to CI Managers in conducting annual Value Stream Mapping (VSM) and Bedding Assessment to identify areas of opportunity for improvement.
  • Identify, justify, and lead cost savings initiatives at scale.
  • Lead and facilitate Kaizen activities and continuous improvement projects, problem-solving, and corrective actioning.
  • Drive Daily Management Rhythm (DMR) compliance throughout the network.
  • Manage the implementation of corporate initiatives to improve SQDCP metrics network wide.
  • Develop and update Standard Work as needed.

Training & Development
  • Design and deliver Lean Fundamentals training.
  • Mentor CI Managers in project management, Lean techniques, and continuous improvement methodologies.
  • Foster a culture of learning and continuous improvement throughout the network.

Program & Project Management
  • Lead and support strategic projects and initiatives that impact multiple plants.
  • Manage network-wide Kaizen roadmaps and improvement plans.
  • Track, monitor, and report on project status and effectiveness using KPIs.
  • Support senior leadership with strategic planning and execution.


What You'll Do Cont'd:

Standardization & Best Practice Deployment
  • Document and deploy best practices across all sites.
  • Develop the Bedding Assessment process to ensure standardization and compliance across the network.
  • Conduct audits and assessments to drive standardization that yields SQDCP improvements and standardization.

Collaboration & Communication
  • Collaborate with plant leadership, CI Managers, and cross-functional teams to drive operational excellence.
  • Present improvement initiatives, results, and recommendations to senior leadership.
  • Network with other plants and external partners to leverage new ideas and innovations.


Agility & Change Management
  • Adapt to evolving business priorities.
  • Develop and champion new ideas for continuous improvement initiatives.


What You'll Bring:

  • Bachelor's degree in engineering or related field (or equivalent experience).
  • 6+ years of relevant experience in manufacturing, quality, or operations, with preferred multi-site responsibility.
  • Certified Six Sigma Black or equivalent preferred.
  • Experience training and mentoring leaders in Lean techniques.
  • Experience in mattress manufacturing or similar industry preferred
  • Proven experience leading network-wide Lean transformation and continuous improvement initiatives.
  • Experienced knowledge of Lean concepts and tools (5S, value stream mapping, line balancing, visual workplace, flow and pull manufacturing, pareto analysis, etc.).
  • Strong analytical, project management, and problem-solving skills.
  • Proficient in MS Office Suite, Smartsheet, Power BI.
  • Working knowledge of AI tools.
  • Strong presentation, communication, and leadership skills at multiple organizational levels.
  • Ability to influence and coach leaders at multiple levels.
  • Proven ability to influence others using data driven models.
  • Ability to work independently and manage multiple projects simultaneously.


Benefits and Perks (USA, Salary non-union- optional):
  • Health, Dental, and Vision
  • Annual employee contribution to HSA
  • 401K with company match
  • Paid Time Off / Vacation
  • 12 company holidays
  • Sick days
  • Company paid short- and long-term disability
  • Paid parental leave
  • Discount programs including Friends and family discounts
  • Referral Bonus
  • Tuition Reimbursement

About Serta

Serta is a mattress manufacturer based in Hoffman Estates, Illinois. The company was founded in 1931 and has since become one of the largest mattress manufacturers in the United States. Serta is known for its high-quality mattresses and has won numerous awards for its products. The company offers a wide range of mattresses, including innerspring, memory foam, and hybrid mattresses. Serta is committed to sustainability and has implemented a number of initiatives to reduce its environmental impact. The company is also committed to giving back to the community and has partnered with a number of charitable organizations.
Learn more about Serta
Size
23,000 employees
Industry
Retail & Consumer Goods
Founded
1931
* Ladders Estimates

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