MSX International

Business Development Manager

MSX International • $90K — $110K *
Charlotte, NC 28269In-Person
Manufacturing & Automotive
5 - 7 years of experience
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Job Overview by Ladders

Qualifications

  • Minimum seven years' experience in the automotive aftermarket or wholesale parts industry, with Stellantis dealer experience preferred.
  • Proven background in wholesale automotive parts sales and management.
  • Experience in territory sales management, including training and consulting roles, is advantageous.
  • Exceptional communication, presentation, and negotiation skills are essential.
  • Strong interpersonal abilities for effective team collaboration and participative management.
  • Proficient in Microsoft Office and dealer management systems; advanced IT skills required.
  • Self-starter with the ability to work independently with minimal supervision.

Responsibilities

  • Travel to dealer locations to promote and sell bpro products as scheduled.
  • Coordinate marketing and sales initiatives on behalf of dealers, including training and promotional activities.
  • Initiate follow-ups to close sales and provide necessary authorization to do so.
  • Gain comprehension of OEM dealer organization and aftermarket strategies.
  • Submit daily reports on sales calls, visits, and product sales using TrackIT and Excel.
  • Offer insights on product expansion and pricing based on market analyses.
  • Collaborate with Mopar Headquarters and field personnel to identify untapped market opportunities.

Benefits

  • Full-time position with up to 90% overnight travel required.
  • Opportunity for remote work from a home office location.
  • Company-provided laptop and access to internal network.
  • Support from internal resources for program coordination and personnel interactions.
Full Job Description
Job Description

The bpro Business Development Manager will be thoroughly familiar with the U.S. automotive aftermarket. Their primary focus will be on selling bpro products to OEM Dealerships, independent installers, and fleets. The position requires full-time travel. The bpro Business Development Manager responsibilities include assisting Dealers in inventory management & analysis of bpro products along with outside sales support for assigned Dealerships.

Day to Day Responsibilities

  • BDMs will be scheduled in advance to travel with to Dealers to sell and support bpro products
  • Acting on behalf of the Dealers, BDMs will coordinate and communicate marketing and sales programs and related features including technician training, technical support, local product promotions and Dealer-funded related details
  • Will be expected to exercise initiative to follow-up on sales calls and "close" sales as authorized by Dealers
  • Will be required to understand high level OEM Dealer organization and aftermarket strategy
  • Will be required to submit daily sales call reports including number of planned/actual customer visits; sales results by product and description of call/next steps using TrackIT and Excel
  • Will provide recommendations on product line expansion, pricing opportunities, market trends from the advanced analytics and data reporting system
  • Will work with Mopar Headquarters and Field personnel to coordinate efforts and identify open markets in need of coverage
  • Sales Contacts - Minimum contacts per representative:
  • One "face to face" contact with the assigned dealer every 30-45 days
  • One phone contact with every servicing dealer weekly
  • Participate in standard meetings with OEM Business Center personnel
  • Return all emails and phone calls within 24 hours
  • All contacts will be logged in TrackIt
  • The MSXI PMO will manage the implementation schedule, dealer contact reports, conducting post-visit surveys and compiling/reporting survey results
  • BDMs will be equipped with a company laptop
  • The client will provide access to internal network and additional program support components


Qualifications
  • Minimum of seven years professional experience in the automotive aftermarket and/or wholesale parts environment with specific Stellantis dealer experience preferred
  • Experience in wholesale automotive parts sales, management and customer requirements
  • Prior aftermarket territory sales management, training, coaching and consulting preferred
  • Must possess excellent communication, presentation and negotiation skills
  • Must be highly interpersonal with team-building and participative management skills
  • Proficient with PC, Dealer/IRF Management Systems and Microsoft Office applications
  • Requires self-starter with ability to work under minimal supervision

Education and/or Experience
  • Bachelor's degree in related field or minimum 7 years equivalent experience
  • Familiarity with the following automotive operations: Manufacturer, fleet, installer, mechanical parts wholesale, dealership parts management & aftermarket service departments
  • Basic understanding of automobile repair and technology
  • Experience with management of and selling wholesale automotive parts

Language Skills
  • Candidate must professional level communications abilities in English and any other languages as required by the project client

Computer Skills
  • High level of proficiency with PC and Microsoft applications including; Outlook, Excel, Word, and PowerPoint presentations
  • Candidate must possess demonstrated competency in Mopar /Dealer/Distributor specific software applications as required by the client

Strategic Skills
  • Ability to perform GAP analysis of current operating practices and develop a comprehensive action plan based on findings
  • Comprehensive experience in wholesale parts business planning and marketing highly preferred

Tactical Skills
  • Candidate must be able to execute outlined program components such as training, reporting, merchandising, marketing, group facilitation and product demonstration abilities

Process Skills
  • Candidate must be proficient in all areas of process development, mapping, evaluation and execution

Reasoning Ability
  • Candidate must be capable of formulating business decisions based on a logical reasoning approach and offering a solution based outcome to all situations

Self-Starting Abilities
  • Must possess a demonstrated ability to operate successfully in business environment with limited management oversite with demonstrated teamwork abilities

Physical Demands
  • Minimum of seven years professional experience in the automotive aftermarket and/or wholesale parts environment with specific Stellantis dealer experience preferred
  • Experience in wholesale automotive parts sales, management and customer requirements
  • Prior aftermarket territory sales management, training, coaching and consulting preferred
  • Must possess excellent communication, presentation and negotiation skills
  • Must be highly interpersonal with team-building and participative management skills
  • Proficient with PC, Dealer/IRF Management Systems and Microsoft Office applications
  • Requires self-starter with ability to work under minimal supervision

Education and/or Experience
  • Bachelor's degree in related field or minimum 7 years equivalent experience
  • Familiarity with the following automotive operations: Manufacturer, fleet, installer, mechanical parts wholesale, dealership parts management & aftermarket service departments
  • Basic understanding of automobile repair and technology
  • Experience with management of and selling wholesale automotive parts

Language Skills
  • Candidate must professional level communications abilities in English and any other languages as required by the project client

Computer Skills
  • High level of proficiency with PC and Microsoft applications including; Outlook, Excel, Word, and PowerPoint presentations
  • Candidate must possess demonstrated competency in Mopar /Dealer/Distributor specific software applications as required by the client

Strategic Skills
  • Ability to perform GAP analysis of current operating practices and develop a comprehensive action plan based on findings
  • Comprehensive experience in wholesale parts business planning and marketing highly preferred

Tactical Skills
  • Candidate must be able to execute outlined program components such as training, reporting, merchandising, marketing, group facilitation and product demonstration abilities

Process Skills
  • Candidate must be proficient in all areas of process development, mapping, evaluation and execution

Reasoning Ability
  • Candidate must be capable of formulating business decisions based on a logical reasoning approach and offering a solution based outcome to all situations

Self-Starting Abilities
  • Must possess a demonstrated ability to operate successfully in business environment with limited management oversite with demonstrated teamwork abilities

Physical Demands
  • Candidate must possess the physical capabilities necessary to accomplish the tasks assigned to the program including but not limited to; assembling merchandising displays, delivery of marketing materials, multi-day travel, extended periods of physical activity during training seminars and ability to lift a minimum of 50 lbs. without sustaining injury.


Additional Information

Work Environment
  • Position is full-time
  • Up to 90% overnight travel required
  • Able to accommodate working from a home office location


About MSX International

MSX International is a business process outsourcing company that provides technology-based services to enterprises in the automotive industry. The company offers a range of services, including warranty and quality management, supply chain management, and customer experience management. MSX International was founded in 1996 and is headquartered in Farmington Hills, Michigan.
Learn more about MSX International
Size
6,000 employees
Industry
Manufacturing & Automotive
* Ladders Estimates

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