MGM Resorts International

Senior Manager Pool Operations - Aria

MGM Resorts International$75K — $95K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of relevant experience in Food & Beverage and Pool Operations or similar managerial role required
  • Ability to work varied shifts including weekends and holidays
  • Must be 21 years of age or older

Responsibilities

  • Collaborate with VP of Food and Beverage and senior leadership to implement strategic initiatives
  • Lead the implementation of policies, operating procedures, and training programs for pool operations
  • Enhance employee engagement through coaching and development
  • Drive revenue by optimizing cabana and rental rates to exceed budgeted objectives
  • Maintain and enhance guest experience in the pool area consistent with brand standards
  • Conduct interviews, selection, training, and supervision of pool operations team
  • Ensure compliance with local health and safety guidelines for the pool area

Benefits

  • Wellness incentive programs for physical and mental health
  • Discounts on hotel, food and beverage, retail, and entertainment; partners provide discounts on travel and shopping
  • Free meals in employee dining room
  • Free parking for employees
  • Health and income protection benefits for eligible employees
  • Professional and personal development opportunities including community volunteer options
Full Job Description
Las Vegas, Nevada

THE JOB:

As a Senior Manager of Pool Operations for Pool Operations at ARIA, you will provide strategic leadership and direction across a dynamic, resort-style pool environment, overseeing both pool operations and food & beverage service to deliver a seamless, elevated guest experience. You will lead and develop a diverse operations team, driving performance to achieve operational and financial goals while managing labor, budgets, and overall efficiency in a high-energy outdoor setting. By owning the execution of operational strategy and fostering an engaging, service-focused team culture, you will ensure exceptional guest satisfaction and memorable experiences that reflect ARIA's luxury standards. Through strong leadership, attention to detail, and a commitment to excellence, you will help create WOW moments for guests while ensuring all operations align with MGM Resorts policies and procedures.

THE DAY-TO-DAY:
  • Works closely with the VP of Food and Beverage and senior leadership to implement strategic initiatives provided by property leadership and the CoE.
  • Leads the implementation of policies, operating procedures, training programs, manuals, directives, work schedules, rules and regulations for pool operations.
  • Responsible for employee engagement of the pool operations team, utilizing the tools provided through training, coaching, rewards, and development.
  • Drives revenue for the area by ensuring cabana/rental rates effectively yield in accordance with strategy. Recognizes areas of opportunity for cost containment to surpass budgeted objectives and maximize EBITDA.
  • Provides leadership and direction to maintain and improve the guest experience within the pool area, consistent with brand attributes and company service standards. Collaborates with other departments to ensure the delivery of exemplary guest service.
  • Interviews, selects, trains, supervises, counsels, and coaches the pool team for the efficient operation of the pool department.
  • Ensures the pool area operates in accordance with local health and safety guidelines, and that all lifeguards receive the necessary training.


THE IDEAL CANDIDATE:
  • 2+ Years of Prior Relevant Experience in F&B and Pool Operation or related managerial experience required
  • Ability to work varied shifts, to include weekends and holidays required
  • Must be 21 years of age or older


THE PERKS & BENEFITS:
  • Wellness incentive programs to help you stay healthy physically and mentally
  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
  • Free meals in our employee dining room
  • Free parking on and off shift
  • Health & Income Protection benefits (for eligible employees)
  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community


VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=19524

Are you ready to JOIN THE SHOW? Apply today!

About MGM Resorts International

MGM offers building operations, building maintenance, facilities management, lease administration, property accounting, financial reporting, contract management, and construction management services. They manage multifamily market-rate housing for property owners and residents.

MGM Resorts International Careers

Join the vibrant team at MGM Resorts International, a global leader in hospitality and entertainment, and experience a career filled with innovation, leadership, and growth. As part of our dynamic team, you will have the opportunity to work alongside the best professionals in the industry and contribute to an environment rich in diversity and inclusivity.

Work You’ll Do

At MGM Resorts International, we are committed to creating memorable experiences for our guests and providing unparalleled service. Whether you are interested in hotel operations, casino management, or culinary arts, we offer a variety of job opportunities that will allow you to showcase your skills and advance your career.

Transform Your Career

Lead and innovate with MGM Resorts International, where we encourage professional growth and leadership development through robust training programs and hands-on experience. Our commitment to innovation and excellence has made us a leader in the hospitality industry, and by joining our team, you can be a part of that legacy.

Join a Leading Team

Collaborate with a diverse group of talented individuals who are passionate about hospitality and entertainment. MGM Resorts International is home to a team of over 50,000 dedicated professionals, all working together to bring our unique brand of excitement and luxury to guests around the world.

Introducing the MGM Resorts International Career Development Program

We are proud to offer a comprehensive career development program designed to nurture your professional growth and prepare you for leadership roles within the company. From internships to full-time positions, MGM Resorts International provides a pathway for career advancement and personal achievement.

Innovate and Lead

Participate in groundbreaking projects and initiatives that set the standard for the hospitality industry. At MGM Resorts International, your innovative ideas and proactive approach to problem-solving will drive the success of our company and redefine the guest experience.

Be Part of a Great Team

Experience a company culture that values teamwork, communication, and respect. At MGM Resorts International, we believe that every team member plays a crucial role in our success, and we are committed to fostering an inclusive workplace where everyone can thrive.

Future-Proof Your Career

With MGM Resorts International, the sky is the limit when it comes to your career potential. Take advantage of our extensive training and development programs, benefit from mentorship and networking opportunities, and build a resume that stands out in the competitive hospitality industry.

Explore Job Opportunities

Discover the exciting employment opportunities at MGM Resorts International. From front-line positions to executive roles, we offer a range of career paths that cater to a variety of interests and expertise.

Stay Connected

Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to take their career to the next level.

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here.

Job Alert Emails

Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the rewarding opportunities that await at MGM Resorts International.
Learn more about MGM Resorts International
Size
42,000 employees
Market Cap
$12.9 billion
Industry
Net Income
-$1 billion
Founded
2000
5 Year Trend
+0.4%
Revenue
$5.1 billion
NASDAQ

Similar Jobs

More Jobs at MGM Resorts International

More Hospitality & Recreation Jobs

Find similar Senior Manager Pool Operations - Aria jobs: