The Business Development Manager is responsible for driving revenue growth through proactive customer acquisition, strategic partnership development, and coordination of marketing initiatives across all branches. This role focuses on identifying and securing new commercial business opportunities, particularly recurring service contracts, while supporting branch-level marketing execution and ensuring alignment with company branding and compliance messaging.
Key Responsibilities
Business Development & Sales
• Identify, qualify, and secure new commercial clients for fire safety inspections, system installations, maintenance contracts, and related services.
• Develop and maintain a consistent pipeline of contacts through prospecting methods including cold outreach, site visits, networking, referrals, and analysis of permit and market data.
• Establish and maintain long-term relationships with key stakeholders, including property managers, facility leaders, general contractors, and industry partners.
• Target high-value verticals such as industrial facilities, commercial offices, healthcare, retail, restaurants, and multi-location organizations.
• Increase average customer value from $3500 to +$5000 through new customer acquisition
• Target $10M in new customer revenue annually
Marketing Coordination
• Plan and coordinate marketing activities across all branches, including digital campaigns, social media, email communications, and local events.
• Ensure consistency in branding, messaging, and educational content, particularly related to fire safety compliance and prevention standards.
• Monitor and evaluate marketing performance metrics to support lead generation and recommend improvements.
• Collaborate with internal stakeholders to align marketing initiatives with business development objectives.
Strategy & Cross-Functional Collaboration
• Partner with branch leadership and operations teams to identify cross-selling and upselling opportunities.
• Maintain awareness of applicable fire safety codes, regulations, and industry trends to support consultative selling.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift 15 pounds at times.
Must be able to travel.
Benefits:
Fire Safety and Protection (FSP) provides comprehensive benefits to ensure the wellbeing of our employees:
Company paid benefits:
Life/AD&D
Long Term Disability
Employee Assistance Program
Paid Time Off (PTO)
7 Paid Holidays, and 1 floating holiday (employee choice)
Paid jury duty and bereavement leave
Voluntary Health Benefits:
Medical, Dental, Vision
Voluntary Life/AD&D
Voluntary Short-Term Disability
Supplemental Benefits: Voluntary Accident, Voluntary Critical Illness
Legal Services
HSA / Health Care and Dependent Care FSA Plans
Additional Benefits:
401k Retirement Plan (Traditional & Roth)
Why FSP?
Supportive Culture: We value our employees and provide ongoing training.
Career Growth: Advance your career with guidance from industry experts as well as tuition reimbursement and pay incentives.
Broad Opportunities: With offices in the eastern U.S. and Canada, we offer diverse locations and roles.
Client-Centered: We serve commercial property owners and facility managers with dedication and care.
Rapid Growth: Join us as we expand and invest in new markets.
Professional Development:
FSP is committed to providing opportunities for employee career advancement within the Fire and Life Safety Industry. As part of this commitment, FSP offers various program sponsorships, including a NICET certification program, which reimburses employees for the costs of NICET Level I,II,III, IV study materials and testing and provides tiered pay increases upon achievement of certification.
Health & Safety:
The personal safety and health of each employee of our organization is of primary importance. We believe that our employees are our most important assets and that their safety is our greatest responsibility. It is Fire Safety and Protection's objective to ensure a safe and productive working environment for all employees. At FSP we believe that illnesses and injuries can and must be prevented. We believe in empowering each employee to create and maintain a safe and healthy environment.
