Description:

VIVA USA builds custom workflow portals for enterprise clients on our proprietary platform. We are looking for a results-driven Client Solutions/Business Development Manager who can take warm opportunities - identified by our RFP and account management team - and convert them into sold engagements. This is a software consulting sales role. We work on small-to-mid-size SOWs and task orders, and need someone who can close deals, write SOWs, and support delivery in a lean, entrepreneurial environment.

KEY RESPONSIBILITIES

Sales Conversion & Client Engagement
Follow up on RFP responses, leads, and prospects identified by our internal team - advancing opportunities through the sales cycle to close
Conduct discovery calls, product demonstrations, and tailored solution presentations for prospective clients
Build and nurture client relationships; serve as the trusted point of contact from initial engagement through contract award
Develop compelling proposals and respond to RFPs/RFIs with client-specific narratives that position VIVA's solutions effectively
Collaborate with leadership and the account management team on pipeline status, pursuit strategy, and prioritization
Represent VIVA at client meetings, industry events, and government procurement forums

Delivery Support & Account Management
Draft Statements of Work (SOWs) and task order responses - clearly defining scope, deliverables, timelines, and pricing
Coordinate with leadership to identify, recruit, and deploy the right project team when engagements are won
Manage client relationships through delivery - setting expectations, addressing issues proactively, and identifying follow-on opportunities

QUALIFICATIONS
Required
2-5 years in software consulting sales or business development - SOW/project-based engagements
Demonstrated ability to convert warm leads and RFP opportunities into closed business across multi-stakeholder sales cycles
Hands-on experience writing SOWs, proposals, and project scoping documents
Strong communication and presentation skills - able to engage both technical and non-technical stakeholders
Comfortable operating in a lean environment without large marketing budgets or pre-built enterprise pipelines

Preferred
Familiarity with AI-powered solutions, business analytics platforms, or system integration services - ability to speak to these capabilities in client conversations
Experience selling case management, workflow automation, or similar operational software
Government procurement experience: task orders, master contracts, and cooperative purchasing vehicles
Knowledge of W/MBE certification programs or supplier diversity contracting