Business Development Manager

2nd Swing Golf$85K — $145K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years experience in a service industry role.
  • Strong knowledge of golf and golf equipment.
  • Entrepreneurial mindset with a drive to grow the business.
  • Excellent communication skills with a focus on direct customer engagement.
  • Proven ability to manage and coach a team effectively.
  • Proficiency in Microsoft Excel is required.
  • Ability to work collaboratively with AI tools for improved productivity.

Responsibilities

  • Manage and grow relationships with trade-in partners with top-notch service.
  • Value golf equipment professionally for customer satisfaction.
  • Source new trade-in partnerships from various golf industry stakeholders.
  • Develop and implement marketing initiatives to attract customers.
  • Lead and coach a team while setting clear performance goals and exemplifying customer engagement.

Benefits

  • Employee Programs provided for staff well-being.
  • Generous Paid Time Off and Holidays to promote work-life balance.
  • 401k plan with eligible company match to secure your future.
  • Comprehensive Health Insurance coverage.
  • Options for HSA/FSA to manage health expenses effectively.
  • Discounts on merchandise for employees.
  • Continued training and development opportunities for career growth.
Full Job Description
As the Business Development Manager of our Pre-Owned Inventory, you'll play a key role in relationship management, business development, strategic marketing, and team leadership in a passion-driven industry.

Responsibilities:
  • Manage and grow relationships with trade-in partners, delivering white-glove service through our online value guide system.
  • Value golf equipment for customers with professionalism and care.
  • Source new trade-in partnerships with golf courses, golf professionals, and golf companies.
  • Develop and execute marketing initiatives to grow the business with new and existing customers.
  • Lead, coach, and set clear KPIs for a team; personally call on customers and instill this habit across the team.

Required Qualifications:
  • 3+ years of experience in a service industry role.
  • Strong knowledge of golf and golf equipment.
  • Entrepreneurial mindset with a drive to grow a business and identify new opportunities.
  • Excellent communication skills and willingness to engage customers directly by phone.
  • Proven ability to manage, coach, and collaborate with a team.
  • Proficiency in Microsoft Excel.
  • Willingness and ability to work hand in hand with AI tools to drive efficiency and productivity.

Full-Time Benefits:

  • Employee Programs
  • Paid Time Off and Holidays
  • 401k with eligible company match
  • Health Insurance
  • HSA/FSA options
  • Discounted Merchandise
  • Continued Training and Development
  • Work Life Balance


Compensation: $85,000 - $145,000 based on previous experience.

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