Club Fitting Manager

2nd Swing Golf$66K — $96K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree or relevant business experience
  • Club Fitting Certification
  • Strong communication skills and engaging personality
  • Computer literacy and quick adaptability to new software
  • Ability to multitask and thrive in a fast-paced environment
  • Excellent problem-solving skills and attention to detail

Responsibilities

  • Coach, manage, and develop the Fitting Team
  • Ensure fitting schedules are full and staff accordingly
  • Set strategic goals and prioritize tasks for quality outcomes
  • Share product knowledge and make personalized recommendations
  • Work one-on-one with golfers to enhance service and maximize sales
  • Provide support to other departments during the off-season
  • Delegate tasks while working alongside team members

Benefits

  • Employee Programs
  • Paid Time Off and Holidays
  • 401k with company match
  • Health Insurance
  • HSA/FSA options
  • Discounted Merchandise
  • Continued Training and Development
  • Work-Life Balance
Full Job Description
Position Summary:

The Fitting Manager will have a proven ability to lead a team of hardworking and passionate individuals. They will excel at communicating clear direction to team members that drive club fitting excellence. They will have the ability to maintain a strong presence to guarantee success in meeting all goals and metrics.

Responsibilities:
  • Coach, manage and develop the Fitting Team
  • Ensure a full fitting schedule and staff accordingly
  • Ability to work smart by setting goals, establishing priorities, and planning well to produce quality results
  • Share product knowledge with golfers while making personal recommendations based on talent and skill level
  • Work one-on-one with each golfer to ensure they receive exceptional service leading to maximized sales by finding the right products, providing creative solutions and resulting in dramatically improved performance
  • Direct the team to provide support to all other departments including Operations, Sales and DC teams during the off-season.
  • Ability to delegate as well as work alongside team members to provide the highest level of service to customers
  • Contribute to team effort by accomplishing rocks and to-dos as needed
  • Willingness to do what it takes to meet deadlines
  • Exhibits 2nd Swing's Core Values of Teamwork, Professionalism, Passion and most importantly Positive Attitude and Hard Work everyday

This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The responsibilities, tasks, and duties of the jobholder might differ from those outlined in this description and other duties, as assigned, may be part of the job.

Preferred Qualifications:
  • Bachelor's Degree or equivalent business experience
  • Club Fitting Certification

Required Qualifications:
  • Excellent communication, engaging personality and success oriented
  • Computer literacy and general aptitude for learning new software or web based applications
  • Ability to multitask, handle varying daily priorities, and work in a fast-paced environment
  • Strong problem solving skills and the ability to be thorough and accurate

Physical Requirements:
  • Prolonged periods of standing, walking and bending.
  • Must be able to lift up to 40 pounds at times.
  • Ability to work 40 hours per week, as well as opportunities for overtime during busier seasons.

Full-Time Benefits:

  • Employee Programs
  • Paid Time Off and Holidays
  • 401k with eligible company match
  • Health Insurance
  • HSA/FSA options
  • Discounted Merchandise
  • Continued Training and Development
  • Work Life Balance


Compensation:
  • Starting pay range is $66,000 - $96,000 based on previous experience.

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