Firstservice Residential

Business Development Director

Firstservice Residential$80K — $100K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in business development or sales
  • Proven track record of engaging High-Rise communities
  • Strong communication and negotiation skills
  • Ability to collaborate with senior leadership and teams
  • Experience with CRM systems, preferably Dynamics
  • Understanding of market trends in residential association management
  • Self-motivated with strategic planning abilities

Responsibilities

  • Lead the development of new client acquisition strategies for High-Rise communities
  • Implement and monitor sales processes for takeover operations
  • Analyze trends in current services, market conditions, and client needs
  • Participate in business development and planning meetings
  • Deliver engaging sales presentations to potential clients
  • Innovate communication strategies to highlight service value to clients
  • Conduct competitive analysis and report findings to leadership

Benefits

  • Medical, dental, and vision plans for full and part-time employees
  • 401K with company match
  • Paid time off including vacation and holidays
  • Pet insurance available to all employees
  • Discounts on Verizon services
  • Tuition reimbursement for continued education
  • Access to legal services and emotional wellbeing support
  • Health savings account and flexible spending account options
Full Job Description
Description

Job Overview:

The Business Development Director is a highly motivated self-starter who will lead and provide strategic sales initiatives, engage in marketplace sales activity and work closely with the Market Leaders, operational Executives and the Marketing Department on lead generation activities, sales activities and proposal generation activities. The role requires superior planning, communication and business development skills together with the ability to effectively collaborate with various internal senior associates to effectively close sales and achieve targetsSalary Range: $80K-$100K Base plus Commission

FirstService Residential will compensate the successful candidate in accordance with the posted range. The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities. For positions designated at a client's property, the salary or wage will also be premised upon the client's directive. The base pay range is subject to change and may be modified in the future

Your Responsibilities:
  • Responsible for the ongoing development specifically in the High-Rise segment, implementation and tracking of new client development (takeover sales) operations and processes for FirstService Residential.
  • Develop and execute a sales strategy for High-Rise communities to obtain residential association management contracts that meet the FirstService Residential client type strategy
  • Assist in the growth of both current and potentially new market territories by:
  • Providing trending and analysis associated with current processes, product types, service lines, regions of business, etc.
  • Attending planning and business development meetings as requested
  • Manage and directly participate in the sales process; deliver sales presentations to prospective clients
  • Continually seek out innovative ways to communicate our value to prospects and existing clients
  • Monitor competition and keep on top of industry trends; report findings to senior leadership team
  • Manage sales process through utilization of CRM (Dynamics) - entering and updating
  • Lead/opportunity information, documents, generation of sales follow up schedule, and lead/opportunity communications
  • Collaborate with marketing team and sales operations team, and participate in preparation of proposal (RFP) responses
  • Proficient and effective at giving client presentations and closing deals

Physical Requirements and Working Environment: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Must be able to sit for extended periods of time.
  • Must be able to stand for extended periods of time.
  • Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business.
  • Must have finger dexterity for typing/using a keyboard.
  • Must be mobile enough to move around both the office in order to make copies, send mail and faxes and to walk around the property. This could include lengthy walks on uneven areas.
  • Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other associates.

Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

Tools & Equipment Used:
  • Computer and peripherals, standard and customized software applications and tools, and usual office equipment.

Travel:
  • Must have access to and consistent use of a vehicle for transportation to prospective client meetings, industry events, etc.
  • Frequent local travel required and occasional overnight out of town travel.


What We Offer:

Medical, dental, and vision plans (full time and part time 30+ hours)
  • Part time 20+ hours qualify for dental and vision
  • 401K match
  • Time off including vacation, sick, and company paid holidays
  • Pet insurance available
  • Verizon discount
  • Tuition reimbursement
  • Legal services
  • Free emotional wellbeing and daily life assistance support for all associates
  • Domestic partner coverage
  • Health savings account
  • Flexible spending account

Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

Tools & Equipment Used:
  • Computer and peripherals, standard and customized software applications and tools, and usual office equipment.

Travel:
  • Must have access to and consistent use of a vehicle for transportation to prospective client meetings, industry events, etc.
  • Frequent local travel required and occasional overnight out of town travel.


What We Offer:

Medical, dental, and vision plans (full time and part time 30+ hours)
  • Part time 20+ hours qualify for dental and vision
  • 401K match
  • Time off including vacation, sick, and company paid holidays
  • Pet insurance available
  • Verizon discount
  • Tuition reimbursement
  • Legal services
  • Free emotional wellbeing and daily life assistance support for all associates
  • Domestic partner coverage
  • Health savings account
  • Flexible spending account

About Firstservice Residential

FirstService Residential is a property management company that provides services to residential communities in North America. The company manages over 8,500 properties and 1.6 million residential units across the United States and Canada. FirstService Residential offers a range of services, including property management, financial management, maintenance and repair, and administrative support. The company is committed to providing exceptional service to its clients and improving the quality of life for residents in the communities it serves.
Learn more about Firstservice Residential
Size
25,000 employees
Market Cap
$7.3 billion
Industry
Founded
2012
5 Year Trend
+17%
NASDAQ

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