MassMutual

Business Consultant

MassMutual • $92K — $121K *
Springfield, MA 01109Hybrid
Business Services
Less than 5 years of experience
2 months ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant field such as Computer Engineering or Business Administration.
  • 3+ years in business analysis with focus on requirements definition and process improvement.
  • 5+ years in systems analysis and business process modeling techniques.
  • Authorization to work in the US without visa sponsorship required.
  • Advanced degree or certifications such as CBAP are a plus.
  • Experience with Governance Risk Compliance (GRC) solutions like Archer IRM is desirable.
  • Proficient in documentation tools like Visio, Excel, and PowerPoint.

Responsibilities

  • Collaborate with stakeholders to analyze and document system requirements.
  • Partner with QA and UAT teams to validate solutions against business needs.
  • Support end-to-end delivery of technology projects, from gathering requirements to stakeholder communication.
  • Identify opportunities for automation and improving data integrity within risk management processes.
  • Manage communications regarding project demos, release updates, and status reporting.
  • Evaluate technology solutions and recommend operational improvements.
  • Create and maintain user manuals and technical documentation.

Benefits

  • Competitive salaries with incentive and bonus opportunities.
  • Inclusion in a diverse and vibrant workplace culture.
  • Strong commitment to employee growth and development.
  • Access to a comprehensive benefits package as detailed in the company's Total Rewards overview.
  • Opportunity to work at a stable, ethical business focused on customer-centric service.
Full Job Description
The Opportunity

We are seeking a highly skilled Business Consultant to join our Risk Technology team. This role is responsible for formulating and defining business and system scope and objectives based on user needs, industry requirements, and business strategy. The ideal candidate will provide comprehensive analysis of business and user needs, document requirements, and translate them into actionable business and system solutions. You will work at the highest technical level across most phases of business and systems analysis, considering the broader business implications of technology applications on both current and future environments.

The Business Consultant will collaborate with stakeholders across all areas related to enterprise risk to deliver technology objectives and solutions supporting business strategy. Acting as a liaison between business stakeholders and technology teams, you will analyze and define requirements and support the full life cycle of building and maintaining Governance Risk Compliance (GRC) solutions. Your responsibilities include collecting, organizing, analyzing, and disseminating significant amounts of information with attention to detail and accuracy.

The Impact:
  • Collaborate with business users and stakeholders to define, document, and analyze system requirements for new or enhanced configurations to existing or new technologies.
  • Partner with QA and UAT teams to ensure solutions are tested and validated against business needs.
  • Support end-to-end delivery, including requirements gathering, data validation, UAT coordination, and stakeholder communication.
  • Identify opportunities for automation, efficiency improvements, and data integrity across risk management processes.
  • Manage stakeholder communications, including demos, release updates, and status reporting.
  • Evaluate system capabilities and functionality to recommend improvements that maximize efficiency and productivity.
  • Ability to create, maintain, and update system documentation, user manuals, and technical reports.
  • Ability to troubleshoot break/fix issues, provide basic technical support, and ensure systems are functioning effectively.
  • Share expertise and knowledge with the broader team. Work with management to resolve key issues, critical decisions and time constraints on highly visible projects. Coach and mentor others on own team or within matrixed organization.


The Minimum Qualifications
  • Bachelor's degree in Computer Engineering, Computer Science, Information Systems, Business Administration, or a closely related field
  • 3+ years of progressively responsible experience in a business analyst role or a related occupation, with a focus on defining business and data requirements, process improvement, and supporting organizational change initiatives
  • 5+ years experience in systems analysis, business process modeling, and requirements gathering techniques
  • Must be authorized to work in US without visa sponsorship both now and in the future.


The Ideal Qualifications
  • Advanced degree, professional certifications such as CBAP or PMI-PBA, and experience in project management or leadership roles are considered an asset.
  • Experience with Governance Risk Compliance (GRC) solutions and platforms, including Archer IRM
  • Experience working with IT hardware, software, databases, programming languages, and systems analysis tools
  • Creativity and logic to troubleshoot system errors and recommend innovative solutions to operational challenges
  • Strong verbal and written skills to translate technical concepts for non-technical stakeholders and facilitate collaboration between IT and business units
  • Proven ability to balance and execute multiple complex initiatives simultaneously, adjusting to evolving business priorities while meeting deadlines and maintaining high-quality outcomes
  • Ability to understand and translate business needs into technical requirements
  • Ability to collaborate across diverse teams and organizations
  • Proficient with standard documentation tools (Visio, Excel, Word, PowerPoint)


#LI-SC1

Salary Range:
$92,800-$121,800

At MassMutual, we focus on ensuring fair equitable pay, by providing competitive salaries, along with incentive and bonus opportunities for all employees. Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.

About MassMutual

MassMutual Careers

Join the vibrant team at MassMutual – a leading financial services company where innovative thinking and leadership thrive. MassMutual offers a unique opportunity to accelerate your career in an environment that encourages growth, diversity, and professional development.

Work You’ll Do

At MassMutual, we are committed to helping our clients secure their future and protect the ones they love. Our team is composed of highly skilled professionals dedicated to delivering excellence and innovation in financial services. By joining our team, you will collaborate with talented individuals who are leaders in their fields, passionate about what they do, and eager to drive transformation in the financial sector.

Explore Job Opportunities and Internships

Whether you're starting your career or looking to make a change, MassMutual has a range of job opportunities and internships that can help you achieve your professional goals. From positions in finance, marketing, IT, and more, our company is actively hiring individuals who are ready to contribute to our culture of excellence and continuous improvement.

Professional Growth and Development

MassMutual is deeply invested in the professional growth of its employees. We offer comprehensive training programs, including leadership development and diversity training, to ensure that every team member has the skills and knowledge to succeed. Our commitment to professional development is matched by our dedication to promoting from within, providing a clear path for career advancement.

Benefits and Culture

Choosing to work at MassMutual means joining a company that values its employees. We offer competitive benefits packages that support the health, financial stability, and well-being of our team members and their families. Our inclusive culture fosters an environment where everyone can thrive, and our leadership is committed to maintaining a diverse and supportive workplace.

Networking and Innovation

MassMutual encourages a culture of networking and innovation. We believe that by fostering connections and encouraging new ideas, we can better serve our clients and stay ahead in a rapidly evolving industry. Our employees are given the tools and freedom to innovate, leading to groundbreaking solutions and services.

Applying for a Position

Ready to take the next step in your career? Explore our current job openings on the MassMutual Careers page. Prepare your resume, sharpen your interview skills, and get ready to join a team that values hard work and creativity. At MassMutual, your future is waiting.

Stay Connected

Keep up to date with the latest from MassMutual by following our careers blog. Gain insights from our team, learn about new job openings, and get tips on everything from resume building to successful interviewing techniques.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with MassMutual today, and be part of a company that’s as invested in your career as you are.

MassMutual: Empowering Professional Futures

At MassMutual, we’re not just preparing you for a job; we’re preparing you for a lifetime of opportunities. Join us and discover how far your ambition can take you.
Learn more about MassMutual
Size
7,700 employees
Industry
Finance & Insurance
Founded
1851
* Ladders Estimates

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