JOBSUMMARYThe Business AutomationEngineerplays a key role in LandSolutions' digital transformation by designing, developing, and supporting workflow automation, AI-powered solutions, and business applications that improve operational efficiency, enhance data quality, and enable better decision-making across the organization. Working closely with business stakeholders and IT, this role combines business analysis, solution design, low-code development, AI technologies, data integration, and continuous improvement to streamline business processes.
Responsibilities- Design, develop, test, and deploy AI agents and AI-powered workflow automation solutions that reduce repetitive work, improve data quality, and increase operational efficiency across business units.
- Design, develop,maintain, and enhance Power Platform solutions, including Power Apps (Canvas and Model-Driven whereappropriate), Power Automate, Dataverse, and supporting Microsoft technologies.
- Support data integration, migration (ETL/ELT), transformation, governance, and data quality initiatives across business applications.
- Collaboratewith business units to understand business processes,identifyautomation opportunities, document current and future-state workflows, prioritize initiatives, and support the implementation of practical automation solutions.
- Monitor, troubleshoot, and support the ongoing performance, reliability, and maintenance of workflow automation solutions and business applications.
- Document workflows, configurations, and system changesto supportknowledge sharing with IT and business stakeholders. Deliver stakeholder engagement through training, demos, technical support, and adoption guidance for new applications and automation solutions.
- Support business process design and management by applying technology, AI, and automation tools to reduce manual effort, improve consistency, and create measurable operational efficiencies.
- Develop and enhance dashboards, reports, and data visualizations that provide meaningful insights and support data-driven decision making.
- Develop andmaintainintegration between business applications using APIs, connectors, and automation platforms whereappropriate.
- Evaluate emerging AI, automation, and Microsoft platform capabilities and recommend practical opportunities for adoption that deliver measurable business value.
- Measure and report on automation initiatives by tracking adoption, operational efficiency, time savings, user satisfaction, and business outcomes.
- Providerecommendations to the VP Technology Solutions onapplication improvements and risk mitigation.
- Collaborate with IT,ProjectManagers,vendorsand businessunits to ensure application development aligns with security and compliance standards.
- Ensure workflow automation solutions follow organizational standards for security, governance, documentation, scalability, and maintainability.
QualificationsEDUCATION AND EXPERIENCE- University degreein Information Technologyor equivalentcombination of education andexperience.
- 3+years'ofexperience designing, developing, and implementing workflow automation solutions using Microsoft Power Platform, Copilot Studio, Zapier, n8n, or similar technologies.
- Experience performing business systems analysis, business analysis, and application support.
- Hands-onexperience using Microsoft Copilot, Copilot Studio, or comparable AI assistant and agent-building tools to support process improvement, workflow automation, or business application development.
- Experience with Microsoft Power Platform, includingPowerApps, Power Automate, Power BI,andDataverse.
- 2+ years' experience with MS SQL Server, SSRS/SSIS, and T-SQL.
- Familiarity with Python and JavaScript for automation, scripting, or integration.
- Familiarity with software development life cycle (SDLC) andsoftwareimplementationpractices.
TECHNICAL SKILLS- Strong understanding of application integrations, data modeling, and database normalization.
- Proficiencywith theMicrosofttechnology stack, includingPower Platform, Dataverse,andSQL Server.
- Proficiencyin ETL/ELT processes and data quality standards.
- Experience working with REST APIs, JSON, authentication methods, and application integrations.
- Understanding of Microsoft 365 administration, SharePoint Online, Teams, and Azure Active Directory/Entra ID concepts.
- Hands-on experience with MicrosoftOffice,Copilot,SharePoint,and Teams.
- Experience with relational databases, datawarehouses, data lakes, and reporting solutions.
- Participate inestablishingand maintaining Power Platform governance, development standards, solution lifecycle management, and release processes.
- Knowledge of GIS and land access/right-of-way systems is an asset.
PROFESSIONAL SKILLS- Strong analyticaland problem-solving skills.
- Demonstrated curiosity, adaptability, and sound judgment when evaluating and applying AI, automation, and emerging technologies to solve business problems whilemaintainingappropriate governance, security, and usability.
- Excellent communication skills with the ability to translate technical details into business-friendly language.
- High attention to detail, with the ability to manage multiple priorities in a fast-paced environment.
- Demonstrated ability to work collaboratively with cross-functional teams and stakeholders.
- Business acumen and experience within a professional services environment preferred.
