Your role
• Are you passionate about delivering robust and scalable automation solutions?
• Are you willing to bring change in operational world with latest technologies like machine learning, screen capturing, data analysis and other cognitive skill sets?
• Do you have a knack for understanding business processes and how we can optimize and improve through a combination of process re-engineering and technological changes?
• Do you have a curious nature, and are always interested in finding ways to innovate?
We're looking for a Automation Specialist to:
• Collaborate with business subject matter experts to analyze and document current processes, define automation requirements, and identify opportunities to increase efficiency and reduce operational risk.
• Design to-be processes and collaborate in solution design (with dev team).
• Oversee testing (UAT) and implementation of RPA solutions; ensure they meet business needs.
• Maintain process documentation and SDDs; manage change requests for updates.
• Establish business requirements and support business case development.
• Understand the 'off the shelf' technology levers available within UBS to facilitate the transformation.
• Analyze and test existing systems for compatibility with preferred automation platforms.
• Ensure solution design and development meet UBS standards and guidelines.
• Build automation solutions that improve efficiency of operations processes across IBO.
• Maintain documentation for projects, including process maps, project charters, action logs, and project deliverables.
• Deliver on our agreed Digital Operations book of work and meet or exceed the annual targets.
Your team
• You'll be working as part of the Service Delivery Automation Team, which acts as a center of competence for process (re-) design and optimization work across UBS, with tools to deliver continuous front-to-back efficiency and to lead lean transformations. The team consists of experienced change professionals operating globally from multiple UBS locations.
Your expertise
• ideally 4-8 years as a Business Analyst (financial services preferred), with hands-on experience in requirements gathering and documentation, plus process mapping and project coordination.
• Bachelor's degree (Business, IT, or related).
• Relevant certification like CBAP, PMP or CSM is highly preferred.
• Experience in working in a dynamic Agile project delivery environment
• Strong analytical, problem-solving and synthesizing skills
• Organized and able to manage multiple deliverables and competing priorities in a demanding environment.
• Understanding and practical experience in automation and cognitive technologies; have direct process automation coding experience (i.e. Automation Anywhere, VBA, Alteryx, AI Tools) and have exposure to conversion technologies and / or query management automation industry tools
Key Skills:
• Strong analytical and problem-solving skills; detail-oriented in documentation.
• Able to translate business needs to technical teams (and vice versa).
• Collaborative team player with project management know-how and a continuous improvement mindset.
• able to assess new ideas and provide implementable solutions
• A confident and effective communicator across all levels of technical and business experience; good communication and stakeholder management skills.
