Salesforce

Business Analyst

Salesforce • $75K — $216K *
San Francisco, CA 94112In-Person
Education, Government & Non-Profit
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Finance, Political Science, or related field, plus 5+ years of relevant experience.
  • Expertise in vendor management, procurement, and compliance processes.
  • Proven ability to serve as a point of contact on sensitive compliance and political engagement issues.
  • Experience with CRM systems and process improvements like V2MOM.
  • Proven capability in coordinating executive-level events and logistical support.
  • Strong communication and organizational skills with a proactive mindset.
  • Availability to work across global time zones and travel domestically/internationally 15%.

Responsibilities

  • Oversee the global Government Affairs Team's budget and manage Procure-to-Pay processes.
  • Act as the primary expert for vendor management, handling onboarding to compliance issues.
  • Manage the political contribution processes, enhancing internal notification systems.
  • Drive improvements and innovations in GA CRM usage and operational efficiency.
  • Assist in the planning and execution of global GA events and support executive visits.

Benefits

  • Flexibility to work across global time zones.
  • Opportunity for professional development in government affairs.
  • Exposure to high-level executive interactions and decision-making processes.
Full Job Description
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category
Operations

Job Details

Job Description

The Government Affairs Operations Lead is a key operational role supporting the global Government Affairs (GA) team across all regions. This position is critical for ensuring the smooth financial, compliance, and strategic operations of the organization, working cross-functionally to drive best practices and manage vendor and political engagement processes.

Responsibilities:
  • Budget Management: Oversee and manage the global Government Affairs Team's budget and finances. This includes managing all aspects of the Procure-to-Pay process (Purchase Orders, new vendor processing and communication, MPC/Coupa processing, invoice review/approvals) and providing comprehensive budget management and reporting.
  • Vendor Compliance & Management: Serve as the primary internal expert and Point of Contact (POC) for vendor management, managing the full vendor lifecycle, including onboarding, ongoing communication, invoice processing, and acting as the first point of escalation for troubleshooting vendor issues. This role focuses on unique Government Affairs (GA) political tax forms and external vendors that require specialized compliance knowledge. Act as the POC for ethics and integrity, managing compliance issues that impact the GA team.
  • Manage Political Contribution:. Manages the sensitive State and Local (S&L) check pickup/delivery process. Mandate to implement a clear, proactive internal process for advanced notification and distribution lists. Acts as the POC for ethics and integrity for compliance issues impacting the GA team, e.g., working with [redacted] Seed on reporting numbers for overall spending with trade associations, lobbying, etc., that is funneled into political engagement and Environmental Social Governance (ESG) reports.
  • Operational Strategy: Manages GA CRM improvements and innovation, including V2MOM reporting, drives CRM and AI adoption, and ensures Best Practice Enablement across the GA organization. This also includes supporting key operational processes and initiatives to enhance team efficiency and strategic execution.
  • Executive & Event Support: Assists with GA hosted events globally, such as Government Speaker Series, roundtables, hosted government delegations, and other events as required, working closely with the REWS teams globally. Support Executive visits as required and needed when managed by the Government Affairs team.


Qualifications:
  • Bachelor's degree (or equivalent experience) in Business, Finance, Political Science, or a related field, and 5+ years of experience in operations, financial management, or government affairs.
  • Strong understanding of vendor management, procurement, and compliance processes.
  • Ability to act as a point of contact for internal and external stakeholders on sensitive compliance and political engagement matters.
  • Experience with CRM systems, reporting, and driving process improvements (e.g., V2MOM).
  • Demonstrated ability to manage and support executive-level events and visits, including logistical coordination.
  • Excellent communication and organizational skills, with a proactive approach to operational challenges.
  • Ability to work across global timezones as needed.
  • Ability to travel domestically and internationally up to 15% of the time to support events and executive visits.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

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Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Enterprise Technology
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
NASDAQ
CRM
* Ladders Estimates

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