Job DescriptionWhat is the opportunity?The RBC Dominion Securities is seeking a Branch Operations Manager. You'll be the operational backbone of the branch, providing strategic and administrative leadership to the Branch Management Team and Advisor teams. The role ensures daily branch operational and regulatory compliance while overseeing HR administration, client account processing, internal controls execution, technology support, and cross-functional coordination while maintaining separation of duties and audit-ready documentation standards.
What will you do?- Manage administrative operations and internal control requirements of the branch - Approval of incoming and outgoing daily transactions, technology support, documentation verification and account openings approvals, etc.
- Review of Compliance related matters - ensure all regulatory requirements and internal controls are consistently met.
- Manage technology - Oversee system access, setup, troubleshooting, and technology adoption across the branch.
- Liaise across internal departments - Coordinate with internal RBC teams to resolve issues and streamline processes.
- Execute the Branch Director's vision - Translate strategic goals into day-to-day operational excellence
- HR administration - Oversee payroll, new employee onboarding, vacation/absence management, recruitment, Coaching, Registrations (CIRO, Insurance, PC USA), employee recognition, performance management, etc.
- Recruit, lead and develop staff - assist in the recruitment and training of new branch support staff and coordinate ongoing professional development for existing team members.
- Cultivate an environment that supports employee engagement and strong cross-functional collaboration
What do you need to succeed?Must-have- Canadian Investment Regulatory Exam (CIRE) certification
- Prior experience in the securities/banking industry
- Ability to work efficiently and multi-task in a fast-paced environment
- Meticulous attention to detail with excellent time management
- Strong written and verbal communication skills in English
- Professional demeanor that fosters a positive working environment
- Self-directed problem-solving ability; comfortable working independently
Nice-to-have- Knowledge of RBC Dominion Securities systems and procedures
- Prior experience in the securities/banking industry
What's in it for you?- A comprehensive Total Rewards Program which includes competitive compensation and flexible benefits
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging work
- Opportunities to build close relationships with clients
Job SkillsAdditional Job DetailsAddress:170 BLOOR ST W:TORONTO
City:Toronto
Country:Canada
Work hours/week:37.5
Employment Type:Full time
Platform:WEALTH MANAGEMENT
Job Type:Regular
Pay Type:Salaried
Posted Date:2026-06-25
Application Deadline:2026-08-31
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.
Pay RangeThe expected pay range for this position is:
$67,000.00 - $110,000.00
The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay rage for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.
You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.
RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
