Bilingual Software Product Owner (100% remote)

LifeWorks, Inc. • $100K — $120K *
US-AnywhereRemote in Montreal, QC
Information Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Fluency in French and English, both oral and written.
  • 5+ years' experience as a Software Product Owner, Scrum Master, or similar Agile role.
  • Solid experience managing and prioritizing a team backlog using tools like Jira or Azure DevOps.
  • Experience in cross-team planning activities, particularly PI planning.
  • Strong ability to learn quickly in specialized technical fields like actuarial science or financial services.
  • Deep understanding of Agile delivery practices and software development lifecycle.

Responsibilities

  • Master internal systems and understand complex issues affecting the team's work.
  • Structure and optimize the technical backlog to align with product strategy and business objectives.
  • Maintain dialogue with end users to gather feedback and adapt priorities accordingly.
  • Translate business needs into clear user stories and acceptance criteria.
  • Define sprint objectives and support progressive delivery during iterations.
  • Participate actively in Agile ceremonies, including planning and refinement activities.
  • Orchestrate resources and manage dependencies across multiple teams effectively.

Benefits

  • Collaborative work environment with a senior team of experts.
  • Opportunities for continuous improvement and contribution to Agile maturity.
  • Support in managing critical bugs and system fixes for product stability.
Full Job Description
Join TELUS Health as a member of the Integrated Reporting (IR) team where you will play a pivotal role in how our clients leverage their data. With our propriatory system built as a modular platform where each component operates in its own environment, the IR team serves as the core analytical gateway. We design the architectures and models that aggregate, correlate, and visualize data across the entire solution-ranging from day-to-day operational tracking to advanced strategic insights.

You will also collaborate with development, quality assurance, solution design, business, portfolio, and UX stakeholders to translate priorities into clear user stories and deliverables and guide the team toward high-quality results.

What You'll Do:
  • Master the internal system and understand the complex issues underlying the team's work
  • Structure and optimize a technical backlog to ensure alignment with product strategy, technical roadmap, and business objectives, ensuring items are well understood, properly sized, sequenced, and ready for delivery, broken down into small deliverable increments
  • Maintain constant dialogue with end users and internal customers by gathering feedback, understanding their satisfaction, and adapting priorities to ensure ongoing alignment with business expectations
  • Translate business needs, customer feedback, and product priorities into clear user stories, acceptance criteria, and backlog items
  • Make informed decisions and provide clear priorities to the development team
  • Define sprint objectives and support the team in progressive delivery during each iteration
  • Actively participate in SAFe/Agile ceremonies - cycle and iteration planning, backlog refinement, demos, and inspection/adaptation activities
  • Collaborate closely with a senior team of experts to shape, refine, and deliver product capabilities
  • Represent the team to internal and external colleagues as the primary point of contact, communicating progress, challenges, and impacts with clarity
  • Orchestrate resources and navigate multi-team dependencies by mobilizing the right people (from your team or others) and proactively managing blockers
  • Support alignment of expectations regarding testing, quality, usability, and delivery across teams
  • Prioritize and manage critical bugs and system fixes to maintain product stability, organizing rapid response to critical incidents, determining the best resolution strategy with the team, and identifying associated risks and blockers
  • Validate and deliver quality - verify that work meets acceptance criteria and customer expectations
  • Promote continuous improvement and contribute to Agile maturity within the team


What You Bring:

Technical Skills
  • Fluency in both French and English, oral and written
  • 5+ years' experience as a Software Product Owner, Scrum Master, or similar Agile role
  • Experience managing and prioritizing a team backlog (Jira, Azure DevOps, or equivalent)
  • Experience participating in PI planning or similar cross-team planning activities
  • Interest or experience in actuarial science, pension plans, insurance, or financial services - OR a very strong ability to learn quickly in a complex and highly specialized technical domain
  • Good understanding of Agile delivery practices
  • Good understanding of the software development lifecycle, quality practices, and product delivery
  • Ability to translate customer needs into clear user stories and acceptance criteria
  • Ability to balance business value, technical feasibility, risk, and delivery capacity when prioritizing work
  • Ability to clearly connect business objectives to backlog priorities


Soft Skills
  • Learning Ability: You demonstrate curiosity and learn quickly while recognizing the expertise of those around you
  • Clear Communication: You communicate effectively with stakeholders (business teams, Dev, QA, UX)
  • Facilitation and Alignment: You build consensus among different perspectives and encourage the team to contribute to decisions
  • Product Ownership: You demonstrate strong accountability for quality, customer value, and results


Assets
  • Experience working in SAFe or large-scale Agile methodology
  • In-depth knowledge of Agile tools such as Azure DevOps, Jira, or equivalent
  • Experience delivering complex software products or digital solutions
  • Previous experience with legacy systems or actuarial architectures


Intermediate knowledge of English is required because you will on a regular basis interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its provincial scope.

About LifeWorks, Inc.

LifeWorks, Inc. Careers

Joining LifeWorks, Inc. presents an unparalleled opportunity to become part of a leading team dedicated to professional growth and innovation in the industry. LifeWorks, Inc. is renowned for its commitment to excellence and a culture that fosters diversity and leadership.

Explore Job Opportunities

LifeWorks, Inc. offers a variety of job opportunities that cater to a range of skills and professional interests. Whether seeking an entry-level position or a more senior role, LifeWorks, Inc. provides a platform for career advancement and personal development.

Internship Programs

Embark on a professional journey with LifeWorks, Inc. through its dynamic internship programs. These opportunities allow individuals to gain hands-on experience, enhance their resumes, and develop essential skills in a real-world setting. Internships at LifeWorks, Inc. are a stepping stone to full-time employment and a flourishing career.

Professional Growth and Benefits

LifeWorks, Inc. is dedicated to the professional growth of its team members, offering extensive training and development programs. Employees enjoy comprehensive benefits that support both their professional and personal lives, ensuring a well-rounded employment experience.

Inclusive Culture and Diversity

The company prides itself on a workplace culture rooted in diversity and inclusion. LifeWorks, Inc. believes that a diverse team inspires innovation and enhances problem-solving capabilities. Through diversity training and inclusive hiring practices, LifeWorks, Inc. ensures that all team members have the opportunity to contribute and succeed.

Networking and Leadership Development

LifeWorks, Inc. encourages its employees to engage in networking and leadership development activities. These initiatives are designed to build strong professional networks and develop the leadership skills necessary for career advancement within the company.

Innovation at LifeWorks, Inc.

At the forefront of innovation, LifeWorks, Inc. continually seeks to implement cutting-edge solutions and services. The team at LifeWorks, Inc. is composed of dedicated professionals who bring creativity and expertise to every project, driving the company's success in a competitive market.

Hiring Process

The hiring process at LifeWorks, Inc. is designed to identify and attract top talent. Candidates undergo a thorough interview process that assesses their skills, cultural fit, and potential for growth within the company. LifeWorks, Inc. values transparency and communication, ensuring that all applicants receive timely updates and feedback.

Career Opportunities Await

LifeWorks, Inc. is actively hiring and looking for motivated individuals who are ready to take their careers to the next level. Explore the open positions and find where your skills and passions align with the needs of LifeWorks, Inc.

Stay Connected with LifeWorks, Inc. Careers

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SEARCH LIFEWORKS, INC. JOBS

READ CAREERS BLOG

LifeWorks, Inc. is not just a company; it's a place where careers are nurtured, and futures are built. Join the team and be part of a community that values hard work, creativity, and a commitment to excellence.
Learn more about LifeWorks, Inc.
Industry
Healthcare
* Ladders Estimates

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