Guidehouse

BigFix SME/Architect

Guidehouse$149K — $248K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Must be a US Citizen.
  • Active Top Secret (TS) security clearance required.
  • Over 8 years of experience in designing and architecting complex IT systems.
  • Expert mastery of HCL BigFix, including its architecture and custom content development.
  • Experience providing Tier 2/3 support for large-scale endpoint management systems.
  • Hands-on experience in secure enclave environments.
  • Strong understanding of enterprise compliance standards.

Responsibilities

  • Architect and sustain DOJ's BigFix environment for endpoint compliance.
  • Serve as the primary Subject Matter Expert for the BigFix platform and its features.
  • Provide advanced Tier 2/3 support for BigFix platform issues.
  • Lead upgrades, patching, and module deployments in coordination with infrastructure teams.
  • Create customized scripts, dashboards, and compliance content for various mission needs.
  • Collaborate directly with DOJ Components to gather requirements and advise on compliance strategies.
  • Maintain engineering documentation and support compliance audits.

Benefits

  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Paid Holidays
  • Parental Leave
  • 401(k) Retirement Plan
  • Tuition Reimbursement and Professional Development opportunities
  • Employee Referral Program
  • Community Outreach events and Corporate Sponsored activities
  • Short-Term & Long-Term Disability insurance
Full Job Description
Job Family:
Systems Engineering

Travel Required:
Up to 10%

Clearance Required:
Active Top Secret (TS)

What You Will Do:
  • Architect, engineer, and sustain DOJ's enterprise BigFix environment used for endpoint compliance and configuration management across all Components except FBI.
  • Primary Subject Matter expert for the platform, including driving the use of new features, leading major upgrades, assessing functionality gaps, and communicating with the customer base.
  • Provide Tier 2/3 engineering support, including advanced troubleshooting, diagnostics, and remediation for BigFix platform issues within the Federal Secure Enclave.
  • Lead platform upgrades, patching cycles, module deployments, and capability enhancements in coordination with infrastructure teams and HCL (or HCL-approved partners).
  • Develop custom fixlets, automation scripts, baselines, dashboards, and compliance content tailored to mission needs.
  • Engage directly with DOJ Components to gather requirements, resolve issues, and advise on endpoint compliance strategy and BigFix best practices.
  • Maintain authoritative engineering documentation, SOPs, configuration baselines, and change control artifacts.
  • Support audits, reporting, and compliance activities aligned with DOJ security standards and enclave governance.
  • Drive long-term roadmap planning, architectural improvements, and modernization initiatives for the DOJ enterprise BigFix platform.


What You Will Need:
  • Must be US Citizen.
  • An ACTIVE and MAINTAINED "TOP SECRET" Federal or DoD security clearance.
  • 8+ years of experience designing and architecting highly complex IT systems
  • Demonstrated SME-level mastery of HCL BigFix, including architecture, engineering, lifecycle management, and custom content development.
  • Proven experience delivering Tier 2/3 support for large-scale endpoint management or security systems.
  • Hands-on experience operating in secure enclave or high-side environments.
  • Strong understanding of enterprise compliance (patching, vulnerability management, configuration enforcement).
  • Ability to lead architecture forums, component discussions, and cross-functional technical engagements.
  • Experience working with platform vendors such as HCL or HCL-approved partners.
  • Ability to communicate excellently for interfacing with DOJ Components and senior technical stakeholders.


What Would Be Nice To Have:
  • Prior experience supporting DOJ Components, federal law enforcement, or IC mission environments.
  • BigFix Administrator or Specialist certifications.
  • Familiarity with:
    • STIGs, NIST 800-53, SCAP, CIS Benchmarks
    • SIEM integrations (Splunk, Elastic, etc.)
    • Automation, DevOps, CI/CD pipelines
    • Windows/Linux hardening and enterprise security tooling
  • Experience designing BigFix deployments in virtualized or multi-enclave architectures.


The annual salary range for this position is $149,000.00-$248,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:
  • Medical, Rx, Dental & Vision Insurance
  • Personal and Family Sick Time & Company Paid Holidays
  • Parental Leave
  • 401(k) Retirement Plan
  • Group Term Life and Travel Assistance
  • Voluntary Life and AD&D Insurance
  • Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
  • Transit and Parking Commuter Benefits
  • Short-Term & Long-Term Disability
  • Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
  • Employee Referral Program
  • Corporate Sponsored Events & Community Outreach
  • Care.com annual membership
  • Employee Assistance Program
  • Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)
  • Position may be eligible for a discretionary variable incentive bonus


About Guidehouse

Guidehouse is a management consulting firm headquartered in Washington, D.C. The firm provides consulting services to clients in the public and commercial sectors, with a focus on energy, financial services, healthcare, national security, and aerospace and defense. Guidehouse was founded in 2018 as a spin-off from PwC. The firm has over 7,000 employees and operates in more than 50 locations worldwide.
Learn more about Guidehouse
Size
8,000 employees
Industry
Founded
2018

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