Sephora USA

Benefits Specialist (15-Month Contract)

Sephora USA$76K — $85K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in benefits administration or related field
  • 3+ years of direct experience with employee benefits and leave programs
  • Degree/diploma in HR, Business Administration, or related area; CBP designation preferred
  • Experience with benefits implementations and carrier transitions is a plus
  • Strong organizational and project coordination skills
  • Excellent communication and relationship-building abilities
  • Proficient in Excel and Microsoft Office applications

Responsibilities

  • Manage administration of employee benefits programs
  • Act as a resource for employees and HR partners on benefits-related queries
  • Oversee lifecycle of leave, disability, and accommodation cases
  • Support the transition of benefits carriers and related implementation activities
  • Develop communication materials and reference guides for employees
  • Prepare reports and maintain tracking tools for compliance
  • Contribute to process improvements for employee support

Benefits

  • Collaborative environment with passionate teammates
  • Career development opportunities within a global luxury group
  • Significant impact on employees' experience in the beauty sector
  • Flexible hybrid work schedule and work/life balance options
  • Extensive health coverage options and well-being support
  • Continuous training opportunities and professional growth
  • Employee discounts and perks on merchandise and services
Full Job Description
Job ID: 292668

Job Type: Full Time, 15-Month Contract

Function: Human Resources

Address: 160 Bloor Street East, 11th Floor, Toronto, ON

Working Model: Hybrid

Vacancy Status: This position is for an existing, open vacancy

Ready for a career glow-up? As Benefits Specialist (15-month contract), you'll be coordinating and supporting employee benefits, retirement, wellness, disability, and leave programs across Sephora Canada. The work you do will impact beauty, as you help deliver a positive and seamless employee experience while supporting key Total Rewards initiatives. You'll be part of a team that's united in beauty, supported by those who are equally as passionate about helping employees understand and maximize the value of their Total Rewards programs.

What You'll Do:
  • Manage day-to-day administration of employee benefits programs, including group health and dental insurance, life insurance, disability coverage, EFAP, retirement plans, and other offerings
  • Act as a trusted resource for employees, managers, and HR partners by providing guidance on eligibility, coverage, claims processes, accommodations, leaves, and available support resources
  • Manage the full lifecycle of leave, disability, and accommodation cases, including intake, documentation, case tracking, vendor coordination, return-to-work planning, and ongoing employee support
  • Support Sephora Canada's 2027 benefits carrier transition, including implementation activities, data validation, testing, employee communications, issue resolution, and post-launch support
  • Create and maintain communication materials, FAQs, and reference guides that help employees better understand their benefits and leave programs, and make informed decisions with confidence
  • Prepare reports, maintain tracking tools, review benefits data, support compliance activities, and contribute to process improvements that enhance employee support and operational effectiveness


What You'll Bring:
  • 5+ years of progressive experience in benefits administration, Total Rewards, or a related field, including at least 3 years of hands-on experience supporting employee benefits and leave programs
  • Strong knowledge of group benefits, retirement programs, disability and leave administration, employee eligibility requirements, and payroll implications
  • A degree or diploma in Human Resources, Business Administration, or a related field; a Certified Benefits Professional (CBP) designation is considered an asset
  • Experience supporting benefits implementations, carrier transitions, system conversions, or major program enhancements is considered an asset
  • Strong organizational and project coordination skills, with the ability to manage multiple priorities and deliver results in a fast-paced environment
  • Excellent communication and relationship-building skills, with experience partnering across HR, Payroll, Finance, IT, external vendors, and business leaders
  • Strong analytical skills and attention to detail, with proficiency in Excel and Microsoft Office applications
  • A proactive, adaptable, and employee-focused approach, with a commitment to delivering exceptional service and maintaining confidentiality

#FSCHIRING

What You'll Get:
  • Caring Community. You'll collaborate with teammates who are equally passionate about innovating, doing the right things, and driving the industry forward - together, united in beauty.
  • Fulfilling Path. Your career glow-up starts here with access to opportunities that will challenge, stretch, and develop your skills. You'll have access to the global community of luxury group LVMH (Louis Vuitton Moët Hennessy) for endless career opportunities.
  • Meaningful Work. As you make an impact on beauty, you'll feel and see the positive change (consumer, industry, and social) your individual voice is a part of.


Rewards as Unique as You Are:

Eligibility requirements apply to certain benefits and may vary depending on job classification and length of employment.
  • Wealth. We're passionate about pay equity and transparency. The compensation ranges between CAD$76,000.00 - CAD$85,000.00. The final pay offered will depend on various factors, including but not limited to the actual qualifications and experience of the individual, and any additional non-discriminatory, legitimate business factors relevant to the position and/or location.
  • Health. Choose a healthcare plan to fit you and your family's needs with medical, dental, vision, life, and disability coverage. Access to our Well-Being[redacted] program to support your mental, financial, physical, and social well-being.
  • Balance. You'll be trusted to find the perfect blend of work/life balance that actually works for you with a hybrid work schedule, vacation and flex days, and maternity/paternity leave.
  • Growth. A career glow-up is built into every role, with access to training and development programs and resources throughout the year.
  • Perks. Think you've tried it all? Enjoy a 30% discount on all merchandise/services, opportunities for gratis, and flash sale discounts on LVMH brands.
  • Support. Tap into volunteer and donation matching, Employee Assistance Program, and free mental health resources with 24/7 access to Dialogue.


Join us and Belong to Something Beautiful.

About Sephora USA

Sephora is a French multinational retailer of personal care and beauty products. Founded in 1970, Sephora has become a leading beauty retailer with over 2,600 stores in 34 countries worldwide. Sephora USA, Inc. is a subsidiary of Sephora and operates over 500 stores in the United States. Sephora offers a wide range of beauty products including makeup, skincare, fragrance, haircare, and bath and body products. The company is known for its innovative retail concept which allows customers to try products before they buy them. Sephora is committed to providing its customers with a unique and personalized shopping experience.
Learn more about Sephora USA
Size
10,000 employees
Industry
Founded
1998

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