Benefits AdministratorMandarin Oriental New York is looking for a Benefits Administrator to join our People and Culture team.
About the jobBased at the Mandarin Oriental New York within the People and Culture Department in New York City, the Benefits Administrator will be responsible for administering health and welfare benefits offered by Mandarin Oriental New York. Maintain and update the HRIS system and communicate related information to colleagues and vendors. This role will also include the day-to-day operations for all Colleague Relations to include the delivery of all Colleague Events throughoutthe year.
The Benefits Administrator reports to the Director of People and Culture.
As the Benefits Administrator, you will be responsible for the following duties:- Maintain of all MONYC sponsored health & welfare benefits such as but notlimited to: Medical, Dental, Vision, 401(k), LTD, STD, COBRA, Disability, and Unemployment Insurance & Worker's Compensation. Parental leave
- Conduct bill reconciliations monthly for all insurance providers ensuring totalaccuracy
- Track, input and maintain all individual colleague benefits information within HRIS System and Health Benefits Fund
- Attending risk management meetings and tracking colleague incidents and retraining.
- Maintains and organizes in a clear manner a filing process of necessary paperwork to include enrolment processing.
- Organizes, controls, and maintains monthly Benefits Enrolment for all eligible colleagues.
- Reports to insurance providers any additions, changes or revisions of benefit coverage as informed by colleague.
- Responsible to present Benefits Orientation for all new colleagues as part of the MONYC Orientation program.
- Maintains process and updates I-9 compliance.
- Ensure all termination paperwork is properly completed (i.e. exit interviews, return of all hotel issues property. Locker inventory, cancellations of any colleague benefits.
- Responsible in the preparation of all necessary reports to MOHG regarding turnover, retention, etc.
- Responsible for all Colleague Relations programs to inclusive Colleague of the Quarter, holiday celebrations and functions in which the hotel participates.
- Work as a liaison with our Company sponsored "charity of choice". Getting the colleagues involved and participation.
- Active role in the delivery of MOHG Colleague Opinion Survey.
- Responsible for the monthly and weekly reports that are filed with the Hotel Trades Council as well as layoffs and reduced work weeks working closely with the Payroll Manager for accuracy.
- Handles inquiries from colleagues related to all benefits that MONYC offers such as claims processing, changes in dependants' changes in personal information, questions about specialists, primary care physicians and changes to 401(k) contributions or allocations.
- Facilitate and monitor transportation program.
- Controls process of any Leave of Absence to include Short and Long-Term Disability claim, Worker's Comp, FMLA/PFL
- Monitors and controls the successful use of Worker's Compensation Administration.
- Maintains and updates policies, procedures, and contingency plans.
- To have an intricate roll in MONYC Safety Committee. Works closely with Director of Security regarding any new updates, developments, and awareness regarding safety issues.
- Support assistance for MOComp/ MORate processes.
- Overseeing cultural and diversity events throughout the year
NOTE: The above is not an all-inclusive list of job duties and responsibilities. Mandarin Oriental, New York reserves the right to add, delete, change or modify the job duties and responsibilities described in this job description at its discretion with notice.•
As the Benefits Administrator, we expect from you:• A minimum of 2-4 years in Human Resources.
• Comprehensive knowledge of employee benefits
• Previous experience in luxury environment
• Previous experience with NYHTC Union Reporting
• Knowledge of different department within a hotel setting
• Must possess ability to coordinate with multiple tasks.
• Computer literacy to include Workday, Microsoft Word, Excel, PowerPoint, etc.
• Excellent communication skills both written/verbal
• Problem solving and Action Plan formulation
• Requires high levels of interact with all members of staff. Exchanging ideas, information, and opinions with others to formulate programs and arrive jointly at decisions, conclusions, and solutions.
• Possess high degree of stamina, agility, and flexibility
• Able to present themselves with an uplifting personality as well as present a high degree of confidentially.
• Bi-lingual communication a plus but not required.
Our commitment to you- Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
- MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
- Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
- Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
Salary and Benefits
- $38.00-$41.00 per hour
- A competitive benefits package, including health, dental and vision, 401(K), etc
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