Batch Operations Production Support Specialist

State of Wisconsin Division of Personnel Management

$79K — $112K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience with server-based application systems and batch operations.
  • Experience with distributed application scheduling tools like Control-M.
  • Proficiency in Job Control Language (JCL).
  • Familiarity with mainframe job scheduling tools is a plus.
  • Experience with Change Management tools for procedure changes is preferred.

Responsibilities

  • Perform WisDOT production batch operations and maintain business systems.
  • Engage with the batch operations team for scheduling and troubleshooting.
  • Provide consultation and training to IT experts and developers.
  • Monitor production batch processes to ensure data validity.
  • Communicate effectively with DOA Division of Enterprise Technology regarding batch services.

Benefits

  • Excellent benefits package including health coverage.
  • 401k retirement plans with employer contributions.
  • Generous paid time off and holiday schedule.
  • Opportunities for professional development and training.
Full Job Description
Position Summary

We are looking for an IT professional who can:

  • Perform WisDOT production batch operations that implement, maintain, and support WisDOT's diverse business systems/applications and their many integrated subsystems and datasets.
  • Engage with WisDOT's batch operations team to confirm proper job scheduling, sequencing, categorization, and troubleshooting to ensure successful batch job completion. This requires participating in the 24x7 batch support rotation.
  • Provide consultation, training, and mentoring efforts to other IT platform subject matter experts and developers on various topics related to WisDOT production batch processes.
  • Monitor results and ensure the validity of data obtained via WisDOT production batch processes, and the accurate and appropriate distribution of batch processing output.
  • Effectively communicate with the Department of Administration (DOA) Division of Enterprise Technology (DET) regarding distributed production batch services and support.


Salary Information

This position is in schedule-range (07-33) with an annual salary of $79,040 - $112,320 (or $38 - $54 per hour), plus excellent benefits . A twelve-month probationary period is required. Pay for current state employees will be set in accordance with the Wisconsin State Compensation Plan.

Job Details

This position requires occasional night and/or weekend hours. This position alternates with other team members to provide 24/7 support of the WisDOT batch job stream. Off-hour availability is required during assigned weeks to respond to customer calls when batch issues arise.

This state agency does not sponsor work visas. This state agency is not enrolled in USCIS E-Verify and is not eligible to employ international F-1 students seeking STEM-OPT extension. Any appointment made will be contingent on the applicant being able to prove valid status to work in the United States.

Prior to any appointments for position(s) filled from this announcement, candidates may be subject to a comprehensive criminal background check which may include FBI fingerprinting.

Qualifications

Qualified applicants must detail having experience in all the following in order to be considered:

  • Professional experience in supporting production distributed server-based application systems and mainframe batch operation processes (including prioritizing, scheduling, and/or running procedures)
  • Professional experience working with distributed server-based application system batch job scheduling tools (e.g. Control-M Distributed)
  • Professional experience using Job Control Language (JCL)

In addition to having all the above, well qualified applicants will also detail having experience with one or more of the following:

  • Professional experience working with mainframe batch job scheduling tools (e.g. Control-M)
  • Professional experience working with Change Management tools to make procedure changes (e.g. ChangeMan).


How To Apply

Apply online! To apply, click "Apply for Job" to start the application process. Then, you will access your existing account or to create a new account if you don't have an account. Once you are logged in, click "Apply for Job." Follow the steps outlined in the application process and submit your application.

This application requires you to submit a resume and letter of qualifications. Within your resume and letter of qualifications, you should describe your education, training, and experience as it relates to items listed in the "Qualifications" section of the job announcement. Your application materials are very important parts of your application and are used during our evaluation process to determine your eligibility for the position. For instructions on how to develop and what should be included in these materials, please view the Resume and Letter of Qualifications Tips document. Please view the ensuring a fair and equitable hiring process document to find out more information on the State of WI selection process. The vast majority of applicants are able to outline their background and experience in their resume within 1-3 pages. Any resumes or letters of qualifications submitted with more than 3 pages will not be considered after page 3.

Permanent classified state employees who are eligible for consideration (transfer or voluntary demotion) should complete the application process as described above by the stated deadline.

The State of Wisconsin offers a special program for qualified veterans with a 30% or greater service-connected disability. If you are a qualified veteran, please visit the Veterans Employment page and review method 2 for application instructions to be considered for the Veterans Non-Competitive Appointment program.

Submitted materials will be evaluated by a panel of job experts and the most qualified applicants will be invited to participate in the next step of the selection process. For general wisc.jobs user information and if you are experiencing issues and need technical assistance, please see the wisc.jobs Frequently Asked Questions page. Questions related to obtaining the job description and details about this specific job posting can be directed to Vicki Kaul at [email protected] or 608-261-6302.

Deadline to Apply

All application materials must be received by 11:59 p.m. CST on Sunday September 20th, 2026.

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