Brief Role DescriptionThe
Vehicle Supply Program Manager is responsible for designing, implementing, and optimizing the end-to-end vehicle supply chain process to ensure vehicles are delivered efficiently, compliantly, and ready for customer deployment. This role leads strategic planning, supplier and partner management, and operational execution across all stages of vehicle supply, including vehicle ordering, importation, port operations, pre-delivery inspection (PDI), logistics, titling, registration, and leasing readiness.
The position serves as the primary coordinator between internal stakeholders and external supply chain partners, developing scalable processes, operational frameworks, service level agreements, and performance metrics to support growing fleet volumes and customer commitments. The Vehicle Supply Program Manager drives continuous improvement initiatives, mitigates supply chain risks, ensures regulatory compliance, and develops reporting tools and KPIs that provide visibility into operational performance and delivery timelines.
Success in this role requires strong program management, supply chain operations, vendor management, logistics, and cross-functional leadership capabilities, with a focus on delivering high-quality, cost-effective, and reliable vehicle supply solutions that support business growth and customer satisfaction.
Possible Tasks within this RoleStrategic Planning - 40%- Define and document the end-to-end vehicle supply process, including ordering, importation, port operations, PDI, logistics, titling, and leasing readiness
- Develop operational workflows, SOPs, and tracking systems to ensure visibility, compliance, and efficiency across all supply stages
- Identify resource, infrastructure, and process requirements to support scalable vehicle supply operations as fleet volumes increase
- Align supply chain processes with regulatory requirements, internal business goals, and safety standards
Vendor/Partner Evaluation - 30%- Identify, evaluate, and onboard key external partners, including port operators, customs brokers, PDI vendors, anlogistd logistics providers
- Develop onboarding frameworks and service level agreements (SLAs) to ensure partner performance aligns with operational and commercial needs
- Serve as the primary operational liaison with supply chain vendors to maintain alignment with quality, safety, and delivery standards
- Provide operational input to commercial teams during customer proposal development, ensuring delivery feasibility for large fleet deals
Operations & Implementation - 30%- Manage vehicle ordering schedules across partners and internal teams
- Oversee importation activities, ensuring compliance with U.S. customs regulations and accurate, timely documentation
- Lead port operations, PDI processes, and inland logistics to ensure vehicles meet quality and readiness standards
- Manage titling and registration workflows to ensure vehicles are fully lease-ready at customer handoff
- Coordinate closely with leasing/sales, and customer success teams to align supply timelines with commercial delivery commitments
- Support documentation flows necessary for customer onboarding, ensuring alignment with contract terms and delivery locations
- Develop dashboards, KPIs, and reporting tools to monitor supply chain performance and customer delivery SLAs
- Identify risks, operational bottlenecks, or delays, and drive resolution to support timely customer deliveries
- Continuously improve processes to optimize efficiency, cost-effectiveness, and reliability
Qualification requirementsYears of Relevant Experience:
- 7+ years of professional experience in a strategic role within automotive supply chain management, automotive sales operations, fleet management, vehicle logistics, or strategy/consulting supporting a vehicle importer
EducationRequired Desired- MBA, Master's degree, or equivalent graduate certification
Skills: - Strategic Thinking - Strong business acumen, familiarity with corporate decision-making processes, and a structured problem-solving mindset capable of tackling highly-ambiguous strategic questions
- Program and Project Management - Demonstrated history of managing multiple complex workstreams toward the delivery of desired target outcomes
- Analytical Skillset - Comfortable working with data to generate business insights and drive executive decision-making
- Operational Excellence - Capable of designing and developing operational process flows that reduce operational risk while optimizing business outcomes, promoting stability, and meeting demanding SLAs
- Stakeholder Management - Ability to build strong cross-functional relationships and work effectively within a collaborative, team-based environment to achieve business goals
- Communication - Exceptional written and verbal communication skills
- Adaptability - Capable of successfully operating in fast-paced and dynamic environments with a high-level of autonomy
Specialized Skills: Required- Strong knowledge of at least two of the following areas: vehicle importation, customs, port operations, logistics, titling, or registration processes
- Experience managing external vendors, service providers, and th
