Manager, Retail Performance

Volkswagen AG

$123K — $133K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business, Commerce, Project Management, or related field
  • 5-7 years of experience in retail performance or network management
  • Proven track record in dealer performance strategy and management
  • Strong analytical skills with experience in financial reporting and risk assessment
  • Exceptional communication and leadership skills for cross-functional collaboration

Responsibilities

  • Lead strategy for dealer network planning and capacity requirements
  • Consult with dealers on profit initiatives for improved profitability
  • Represent Audi Canada in liaison with AUDI AG for network planning
  • Manage partner selection and investment strategies for Audi dealerships
  • Oversee dealer governance and contractual frameworks aligned with future business goals
  • Conduct annual market coverage assessments and quarterly performance reviews
  • Implement financial performance consulting and develop action plans for dealer improvement

Benefits

  • Collaborative and competitive business culture
  • Opportunities for professional development and training
  • Access to performance management and recognition programs
  • Flexible work arrangements and a supportive team environment
Full Job Description
Position Overview

The Manager, Retail Performance is responsible for the overall composition and performance of the Audi Canada Dealer Network. Specifically, this role leads the management of dealer performance strategy through network planning, consulting, partner selection, internal governance and dealer standards management.

Key Responsibilities

  • Leads strategy for overall dealer network planning, capacity requirements and business planning.
  • Consults with dealers and internal team on strategic profit initiativeswith the objective of industry-best profitability.
  • Supports values of strong, competitive and modern business culture within the team and greater organization.
  • Represents business management and network planning for Audi Canada and is the key liaison with AUDI AG for business management, market coverage, business models, risk management, bonus and margin systems, market reporting and corporate architecture.
  • Leads immediate team member and cross functional team within Audi Canada on business performance and network planning.
  • Manages buy/sell and partner selection for current and future Audi Dealership investors.
  • Primary legal management liaison for department and brand for all contractual framework and adherence thereto.
  • Management of Brand & Admin budgets and process leader with finance and purchasing, - Develops strategy for creation, implementation and administration for Bonus & Margin systems with objective of driving results for core strategic elements.
  • Lead annual market coverage assessments to develop strategy for ideal network plan.
  • Leads quarterly network assessment for operational and financial performance including recommended actions for remediation.
  • Ongoing risk assessment management for dealer working capital and solvency requirements.
  • Leadership and management of dealer recognition and performance management programs.
  • Manage Dealer governance/contractual framework development, administration and upkeep in line with future-oriented business.
  • Secure resources to assess retail market coverage and reporting. Ongoing assessment of tools and needs in support of network planning.
  • Create cost-efficient vendor structure to enable Dealers to maximize their return on investment during implementation of financial performance consulting.
  • Sourcing and management of partners for Business Management, Risk Assessment, Market Analysis, Audits, Financial Reporting,
  • Implements market coverage and capacity plans.
  • Supports development of detailed dealer-level action plans for performance improvement.
  • Develops & enhances required sales & service formats for image and customer retail experience, working closely with the training and retail strategy teams.


Dealer Advisory Council Management
  • Organize and manage all aspects of the Dealer Advisory Council, including preparing and distributing meeting agendas and materials.
  • Develop and deliver presentations on dealership performance, key initiatives, and program updates for council meetings.
  • Schedule and coordinate meetings with council members, ensuring logistical needs are met.
  • Document, maintain, and publish meeting minutes and follow-up actions, ensuring transparency and accountability within the council and across relevant stakeholders.
  • Regular meetings with Dealer Advisory Council representative.


Qualifications

Formal Education

Bachelor's Degree - Major in Business, Commerce, Project Management and/or related discipline.

Experienc

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