Automotive Service Advisor (Main Shop) - Subaru

Ciocca BMW

$70K — $115K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Proven sales and service success record
  • Strong customer satisfaction outcomes
  • Valid driver's license with a clean record

Responsibilities

  • Manage service orders and ensure efficient drive lane operations
  • Offer concierge support for all customer inquiries, both by phone and in-person
  • Maximize daily technician work sold to service customers
  • Efficiently allocate tasks among technicians
  • Respond to technical queries on vehicle issues and services
  • Assist in diagnosing vehicles and ordering necessary parts

Benefits

  • Commission-based pay potential ranging from $70,000 to $115,000 annually
  • Full-time schedule that includes some Saturdays
  • Paid time off and holidays
  • Upgraded air-conditioned shops and facilities
  • 401(K) retirement plan with matching contributions
  • Comprehensive insurance package including medical, dental, and vision
  • Opportunities for advancement within Ciocca Automotive
  • Employee discounts on purchases, repairs, and services
Full Job Description
Job Type

Full-time

Description

Qualifications:
  • Consistent record of service and sales success
  • Strong record of positive customer satisfaction results
  • Valid driver's license and clean driving record

Responsibilities:
  • Oversee service orders and flow of drive lane. Ensure that customers receive prompt, courteous, and effective service.
  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.
  • Ensure the daily inventory of technicians' time is consistently sold to service customers.
  • Distribute work between technicians efficiently.
  • Answer technical questions about vehicle problems, warranties, services, and repairs.
  • Assist in diagnosing vehicle problems, order parts and tools as necessary.

What we offer:
  • Commission based pay: $70,000- $115,000 potential annually
  • Full Time to include some Saturdays
  • PTO and holidays
  • Air-conditioned shops and facilities that are always being upgraded
  • 401(K) retirement plan with company matching
  • The top insurance program in the industry including medical, dental, prescription and vision
  • Advancement within the Ciocca Automotive Family
  • Employee discounts: purchases, repair, service

At Ciocca Subaru of Philadelphia, our team members enjoy a supportive and collaborative work environment. Don't miss out on this exciting opportunity to grow your career! Apply now!

Salary Description

Commission based pay: $70,000 - $115,000 potential

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