Benefits: - Competitive salary
- Employee discounts
- Health insurance
- Paid time off
- Signing bonus
Job Summary
Advise and consult customers on vehicle service needs. Create repair orders for customers and communicate with the service department.
Great growth and career opportunities.
Responsibilities
- Promptly meets and greets customers
- Determines the nature of customer problems
- Creates Repair Order Request (ROR) detailing service to be performed or merchandise to be sold
- Obtains customer approval for service before delivering order to service personnel
- Reviews completed repairs or services performed with customers and collects payment
- Performs daily cash/sales procedures at close of business day
Desired Qualifications
- High School graduate or comparable vocational training
- Knowledge of computerized sales and marketing software
- Knowledge of auto/truck tire, lubrication and maintenance issues
- Experience using Mitchell Repair, Activant, All-Data and vehicle service manuals to research and determine the resolution of malfunctions
Preferred Experience:
- 2+ years experience in a retail environment, preferably auto/truck tire, lubrication and maintenance
- 3+ years experience as a Service Advisor in an auto repair store, auto dealership or comparable professional environment.
Compensation: $65,000.00 - $100,000.00 per year
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tire Pros Corporate.
