Automotive Service Advisor

Dodge Chrysler Jeep Ram Fiat of Winter Haven

$50K — $150K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Prior experience as an Automotive Service Advisor preferred.
  • Experience with Reynolds & Reynolds is a plus, training provided for the right candidate.
  • Strong communication and organizational skills.
  • Team-oriented attitude with a commitment to customer satisfaction.
  • Ability to work full-time, including some weekends and holidays.

Responsibilities

  • Greet customers, schedule service appointments, and assess their vehicle needs.
  • Explain recommended maintenance and repairs transparently to build trust.
  • Prepare detailed estimates and keep customers informed throughout the repair process.
  • Coordinate with service technicians for timely and accurate vehicle repairs.
  • Deliver a five-star customer experience at every interaction.
  • Ensure every vehicle is returned to the customer in top condition.

Benefits

  • Top pay in the market area based on talent and hard work.
  • Medical, dental, and vision insurance for employee and family coverage.
  • 401(k) with company match to secure financial future.
  • Christmas Club Program with company match for holiday savings.
  • Paid Time Off including vacations and holidays for work-life balance.
  • Degrees At Work Program to support skill and educational advancement.
  • Modern, state-of-the-art facility with the latest tools and technology.
Full Job Description
Automotive Service Advisor - Chrysler Dodge Jeep Ram Fiat of Winter Haven
Top Pay in the Market Area | Full-Time | Winter Haven, FL

What's In It for You?
  • Top Pay in the Market Area - Your talent and hard work will be rewarded!
  • Premium Benefits - Medical, dental, and vision insurance to keep you and your family covered.
  • 401(k) with Company Match - Invest in your future with confidence.
  • Christmas Club Program - Save for the holidays with our company match plan.
  • Paid Time Off - Vacation and holidays to recharge and enjoy life.
  • Degrees At Work Program - We'll help you level up your skills and education.
  • Modern, State-of-the-Art Facility - Work with the latest tools and technology.

What You'll Do:
  • Greet customers, schedule service appointments, and assess their vehicle needs.
  • Explain recommended maintenance and repairs in a way that builds trust and transparency.
  • Prepare detailed estimates and keep customers informed throughout the repair process.
  • Coordinate with service technicians to ensure timely and accurate repairs.
  • Deliver a five-star experience with every interaction-before, during, and after service.
  • Ensure every vehicle is returned to the customer in top condition.

? What We're Looking For:
  • Prior experience as an Automotive Service Advisor preferred.
  • Reynolds & Reynolds experience is a plus (not required-we'll train the right person!).
  • Strong communication and organizational skills.
  • A positive, team-oriented attitude with a commitment to customer satisfaction.
  • Ability to work full-time, including some weekends and holidays.
  • Must be able to pass a background check and drug screen.

Requirements

Valid drivers license

Clean background

Salary Description

$50,000-$150,000/year. Based on sale performance.

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