Position Overview:
As the Sales Manager, you will oversee the sales department, develop strategies to achieve sales targets, manage and mentor the sales team, and ensure an outstanding customer experience. You will play a pivotal role in fostering a high-performance sales culture and maintaining our dealership's reputation for excellence.
Key Responsibilities:
Leadership & Management:
Lead, mentor, and motivate the sales team to achieve individual and team sales targets.
Conduct regular sales meetings, performance reviews, and training sessions to enhance team skills and performance.
Recruit, hire, and onboard new sales staff as needed.
Sales Strategy & Execution:
Develop and implement effective sales strategies to maximize vehicle sales and profitability.
Monitor market trends, competitor activities, and customer preferences to adjust sales approaches.
Set and track sales goals, ensuring alignment with dealership objectives.
Customer Experience:
Ensure a high level of customer satisfaction by overseeing the sales process from initial contact to final sale.
Handle high-profile customer interactions and resolve any escalated customer issues.
Foster long-term customer relationships and encourage repeat business and referrals.
Operational Management:
Oversee daily sales operations, ensuring compliance with company policies and procedures.
Manage inventory levels in coordination with the parts and finance departments.
Collaborate with marketing to develop and execute promotional campaigns and events.
Reporting & Analysis:
Prepare and present regular sales reports, analyzing performance metrics and identifying areas for improvement.
Utilize dealership management software (DMS) and CRM tools to track sales activities and customer interactions.
Qualifications:
Experience:
Proven experience as a Sales Manager or in a similar leadership role within the automotive industry.
Demonstrated success in achieving and exceeding sales targets.
Skills:
Strong leadership and team management abilities.
Excellent communication, negotiation, and interpersonal skills.
Bilingual preferred- English & Spanish
Strategic thinker with the ability to develop and implement effective sales strategies.
Proficiency in dealership management software (DMS) and CRM systems.
Strong analytical skills to interpret sales data and make informed decisions.
Education:
High school diploma or equivalent required; a degree in Business, Marketing, or a related field is preferred.
Other Requirements:
Valid driver's license with a clean driving record.
Ability to work flexible hours, including evenings and weekends as needed.
Benefits:
Competitive Compensation: Attractive base salary with performance-based bonuses and incentives.
Comprehensive Benefits: Health, dental, and vision insurance, 401(k) plan with company match, paid time off, and more.
Career Growth: Opportunities for professional development and advancement within the Murgado Automotive Group.
Employee Discounts: Significant discounts on vehicle purchases, parts, and services.
Supportive Environment: A positive, team-oriented work culture that values collaboration and excellence.
Training: Access to ongoing training programs to enhance your skills and knowledge.
How to Apply:
Ready to take your career to the next level with a leading automotive dealership? Apply today by submitting your resume and a cover letter detailing your relevant experience and why you are the perfect fit for the Sales Manager role at Brickell Mazda.
