McLane is seeking an experienced Atlassian Administrator (CMDB & Configuration Management) to serve as the technical owner and subject matter expert for Jira Administration, Jira Assets (Insight), Configuration Management Database (CMDB), and enterprise asset governance.
In this role, you will be responsible for maintaining the integrity, accuracy, and governance of configuration and asset data across the organization. You will partner closely with infrastructure, cloud, cybersecurity, application, and service management teams to ensure the CMDB serves as a trusted source of information for operational decision-making, risk management, regulatory compliance, and service delivery excellence.
This is a hybrid position which will require the candidate to report and work from the office at least three days a week. Therefore, interested candidates should be within a 50-minute radius from Temple, TX.
Benefits you can count on:- Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance.
- Paid time off begins day one.
- 401(k) Profit Sharing Plan after 90 days.
- Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!
What You'll Do- Administer and support Jira, Jira Service Management, workflows, permissions, automations, and platform governance.
- Manage Jira Assets (Insight), including schemas, object models, relationships, service mappings, and asset lifecycle processes.
- Maintain CMDB integrity through governance, audits, data-quality reviews, and compliance activities.
- Develop integrations and automation using Atlassian Automation, REST APIs, discovery tools, cloud platforms, and enterprise systems.
- Build and maintain service dependency mappings to support incident, problem, and change management processes.
- Create dashboards, reports, and KPIs to monitor CMDB health, asset compliance, and operational performance.
- Partner with infrastructure, cloud, security, network, and application teams to improve configuration visibility and governance.
What We're Looking For- Bachelor's degree in information technology, Computer Science[CB2.1], business, Supply Chain, Logistics, Transportation, Industrial Engineering, or related field
- 3+ years of Jira Service Management and Atlassian administration experience.
- Strong expertise in CMDB administration and governance, Jira Assets (Insight), Asset lifecycle management, Service Mapping and dependency management, Atlassian Automation and REST APIs.
- Working knowledge of ITIL Configuration Management practices.
- Experience integrating Jira Assets with enterprise platforms and third-party systems.
- Strong analytical, troubleshooting, communication, and stakeholder management skills.
Preferred Qualifications- Experience administering Jira Assets in large enterprise environments.
- Knowledge of discovery, asset management, and cloud infrastructure platforms.
- Experience supporting audit, compliance, and cybersecurity initiatives.
- Familiarity with Atlassian Intelligence, Rovo, Virtual Agent, AI-powered service management platforms.
- Experience with Script Runner and advanced automation frameworks.
- Knowledge of GenAI and LLM-based service management solutions.
- Scripting experience with Python, Groovy, or REST APIs.
- Atlassian certifications or related industry certifications.
Fit the following? We want you here!- Teamwork oriented.
- Organized.
- Problem solver.
- Detailed.
