Associate, Strategy & Operations - Dasher & Logistics

DoorDash

$86K — $108K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of experience in strategy, operations, consulting, technology, finance, or related field
  • Experience supporting operational projects with exposure to quality and performance metrics
  • Strong analytical skills with comfort in using data and AI tools
  • Experience in fast-paced environments with competing priorities
  • Effective cross-functional collaboration and communication skills

Responsibilities

  • Own Dasher supply health across Canadian markets by managing acquisition, mobilization, and retention efforts
  • Diagnose and address supply gaps across regions using data-driven insights
  • Design and optimize programs to attract and retain high-quality Dashers
  • Manage supply under various operational conditions considering seasonal demand and local events
  • Perform data-driven analyses to assess supply performance and provide actionable insights
  • Collaborate with Product, Finance, Analytics, and Operations to align on supply strategies
  • Make informed trade-off decisions to balance supply, delivery quality, and costs

Benefits

  • Comprehensive benefits package including paid time off and paid parental leave
  • Wellness benefits and several paid holidays
  • Medical, dental, and vision insurance for full-time employees
  • Disability and basic life insurance
  • RRSP with employer match
  • Mental health program
Full Job Description
About the Role

We're hiring an Associate, Strategy & Operations to support Dasher supply and delivery quality efforts across Canadian markets. This role sits at the intersection of operational execution and marketplace health, and helps ensure the right number of quality Dashers are available to meet demand reliably across geographies and conditions.

You will help execute supply strategies set by the broader team, supporting Dasher acquisition, mobilization, and retention efforts to maintain a healthy and high-performing supply base. You will support key supply levers, including onboarding pipelines, retention programs, and regional coverage tracking. Your work will require a working understanding of what drives Dasher behavior and engagement, and how to help run programs that attract and retain quality Dashers at the right time and place.

Success in this role means reliably executing against supply frameworks that help meet demand while maintaining strong delivery quality, even as market conditions, seasonality, and external factors shift. You will support structured analyses to help identify supply gaps, assist in diagnosing root causes, and contribute to improvements in coverage and quality across geographies.

You will report into a Manager of Strategy & Operations. We expect this role to be hybrid with some time in-office and some time remote.
You're excited about this opportunity because you will...
  • Own Dasher supply health across Canadian markets, managing across acquisition, mobilization, and retention to ensure demand is reliably met with strong quality
  • Diagnose and close supply gaps across regions, using data to identify root causes and deploy targeted interventions across different market conditions
  • Design and optimize programs that attract and retain quality Dashers, understanding what drives engagement and how to sustain a healthy supply base over time
  • Manage supply across varying operating conditions including weather, local events, and seasonal demand shifts, balancing short-term actions with longer-term planning
  • Lead rigorous, data-driven analyses to measure supply performance, model the impact of program changes, and surface clear recommendations for senior stakeholders
  • Partner cross-functionally with Product, Finance, Analytics, Legal, and Operations to align on supply strategy and deliver shared outcomes
  • Make thoughtful tradeoff decisions between supply adequacy, delivery quality, and cost to protect long-term marketplace health
We're excited about you because...
  • You have 2+ years of experience in strategy, operations, consulting, technology, finance, or a related field
  • You have supported operational areas or projects, with exposure to quality and performance metrics
  • You are highly analytical and comfortable using data and AI tools to help diagnose issues, organize priorities, and track impact
  • You have experience or coursework/internships in fast-moving, ambiguous environments with multiple competing priorities
  • You are comfortable collaborating cross-functionally and communicating clearly to support stakeholder decisions


Compensation

Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package for all regular employees, that includes paid time off, paid parental leave, wellness benefit and several paid holidays.

Additionally, for full-time employees, DoorDash offers medical, dental, and vision benefits, disability and basic life insurance, an RRSP including an employer match, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

The base pay for this position ranges from our lowest geographical market up to our highest geographical market within British Columbia.

$86,500-$108,000 CAD

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