BlackLine

Associate Marketing Operations Manager

BlackLine$112K — $140K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6 years in demand generation/marketing operations
  • 6 years of hands-on experience with Marketo and Salesforce.com
  • 4 years as a Marketo system administrator
  • B2B marketing background with marketing automation and lead processing experience
  • Advanced Excel skills including V-lookups and Pivot tables
  • BA/BS in marketing, business, or computer science
  • Adobe Certified Expert - Adobe Marketo Engage Business Practitioner required

Responsibilities

  • Design processes and manage the Marketo system for campaign targeting and lead attribution
  • Produce reports on the ROI of marketing activities
  • Optimize and document operational strategies and workflows
  • Advise and track various marketing campaigns, including nurture and events
  • Act as the expert on B2B demand generation best practices
  • Build and execute complex campaign requests for marketing partners
  • Analyze campaign performance and optimize lead scoring rules

Benefits

  • Robust offering of benefit and wellness plans
  • Short-term and long-term incentive programs based on eligibility
  • Commitment to pay transparency and clear compensation expectations
  • Support for ongoing management of the Marketo database
  • Involvement with cross-functional teams for process improvements
Full Job Description
Make Your Mark:
This role blends hands-on execution with strategic influence. Day-to-day, you build and optimize Marketo programs/campaigns, run A/B testing where it makes sense, support nurture programs, track performance across channels, and maintain clean documentation and data governance across Marketo and Salesforce. You bring deep, super proficient Marketo expertise - you understand our lead scoring model and how it connects to the programs/campaigns you build and make recommendations for adjustments as needed. You also act as a strategic partner to other marketing teams and select teams in other departments, advising on lead routing, campaign operations, and cross-functional process improvements - balancing tactical ownership with advisory influence.

You'll Get To:
  • Design processes and maintain our marketing automation system (Marketo) in support of scalable campaign targeting, lead source attribution, lead segmentation, and lead scoring
  • Build and produce repeatable reports on the ROI of all marketing and other funnel activities
  • Optimize and document operations strategy and processes
  • Advise, build, deploy, track and report on all types of marketing campaigns - nurture, webinar, content, events, lead scoring, etc
  • Act as the primary internal advisor/expert on B2B demand generation campaign set up and best practices
  • Build and execute complex campaign requests per the needs of internal marketing partners
  • Work with campaign managers to analyze the performance of programs - lead scoring rules, campaign performance and optimization of lead flows
  • Manage individual project requests from intake to deployment using best practice project management skills
  • Continuously improve data intake and management workflows, including list cleansing, list uploads and overall marketing database hygiene.
  • Act as the primary system administrator to support ongoing management of the Marketo database
  • Monitor lead creation and flows within Marketo and Salesforce
  • Manage vendors and 3rd party integrations with Marketo
  • Perform other duties as assigned.


What You'll Bring:
• 6 years in demand generation/marketing operations
• 6 years hands-on experience working with various marketing and sales platforms: Marketo and Salesforce.com experience required
• 4 years of experience as a Marketo system admin
• B2B marketing background with experience in marketing automation, lead processing (including lead scoring), marketing database, and email compliance
• Successful track record of implementing and managing marketing automation systems and associated integrations
• Strong ability to work cross functionally
• Demonstrated advanced Marketo skills.
• Excellent planning and project management skills
• Ability to look ahead to meet regular deadlines and predict and prevent last minute fires
• Advanced Excel skills, including V-lookups, Pivot tables, and data reporting
• High attention to detail with high volume output
• Must be highly driven and self-motivated for a fast-paced evolving environment
• BA/BS in marketing, business or computer science
• Adobe Certified Expert - Adobe Marketo Engage Business Practitioner is required
• Knowledge of API connectors for integration between Marketo and other systems/databases
• Ability to write HTML preferred

Salary Range:
$112,000.00-$140,000.00

Pay Transparency Statement:

Placement within this range depends upon several factors, including the applicant's prior relevant job experience, skill set, and geographic location.

In addition to base pay, BlackLine also offers short-term and long-term incentive programs, based on eligibility, along with a robust offering of benefit and wellness plans.

We are committed to pay transparency and ensuring candidates have clear information about compensation expectations. For roles that include variable incentive components such as an Incentive Compensation Plan (ICP) or On-Target Earnings (OTE), the compensation structure may follow a split model - for example, a 50/50, 70/30, or 60/40 ratio between base salary and variable incentive.

About BlackLine

BlackLine, Inc. is a provider of cloud-based software that automates and controls the entire financial close process. The company’s platform is designed to help midsize companies and large enterprises improve the accuracy and efficiency of their financial reporting. BlackLine’s software is used by accounting and finance teams to manage tasks such as journal entry preparation, account reconciliations, and intercompany accounting. The company was founded in 2001 and is headquartered in Woodland Hills, California.
Learn more about BlackLine
Size
1,812 employees
Market Cap
$3.8 billion
Industry
Net Income
-$46.9 million
Founded
2001
5 Year Trend
+27.2%
Revenue
$351.7 million
NASDAQ

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