Job Description

We're looking for an Associate Manager to support our Enterprise Security Risk Management team. Kroll's Enterprise Security Risk Management (ESRM) practice is seeking a Senior Business Analyst / ESRM Solutions Architect to support enterprise clients in designing, implementing, optimizing, and scaling technology-enabled security risk management programs. This role serves as a strategic advisor, solution architect, and business analyst responsible for translating complex business requirements into practical, data-driven solutions that improve security program effectiveness, operational efficiency, regulatory compliance, and executive decision-making.

The ideal candidate combines deep business analysis expertise, financial acumen, enterprise software implementation experience, and ESRM consulting capabilities. This individual will work directly with executive stakeholders, security leaders, and cross-functional business teams to design and implement custom solutions that support enterprise risk management objectives.

This role owns the complete solution lifecycle, from discovery and requirements gathering through configuration, testing, deployment, training, adoption, and continuous improvement. Expert-level experience configuring and developing custom Resolver CORE applications, workflows, reporting solutions, and integrations is strongly preferred. The successful candidate will also demonstrate the ability to rapidly learn, configure, and implement emerging ESRM-related technologies and platforms that support client objectives.

Limited travel may be required based on client and project needs.

Day-to-Day Responsibilities:

• Lead enterprise business analysis engagements supporting security risk management, governance, compliance, and operational risk initiatives.
• Gather, document, analyze, and translate complex business requirements into scalable technology-enabled solutions.
• Design and implement custom workflows, applications, dashboards, reports, forms, and automation solutions to improve client operational effectiveness.
• Serve as a trusted advisor to enterprise clients, providing strategic recommendations regarding ESRM program maturity, technology adoption, operational efficiencies, and risk management best practices.
• Lead the full solution implementation lifecycle, including discovery, requirements gathering, solution design, configuration, testing, user acceptance testing (UAT), deployment, training, and post-implementation support.
• Develop and maintain advanced Excel models, formulas, dashboards, and repeatable reporting frameworks that enable meaningful business insights and executive decision-making.
• Analyze large and complex datasets to identify trends, anomalies, operational inefficiencies, and benchmarking opportunities across security programs.
• Perform financial analysis including ROI modeling, cost-benefit analysis, risk quantification, and business case development to support security investments and risk mitigation initiatives.
• Support enterprise clients operating within highly regulated industries by interpreting regulatory, governance, compliance, and operational requirements and translating them into system-based solutions.
• Design and support integrations between Resolver CORE and other enterprise platforms to ensure effective data flow, reporting, and operational visibility.
• Develop and maintain ESRM maturity assessment methodologies, benchmarking frameworks, and productized analytics offerings leveraging aggregated client and industry data.
• Conduct system validation, testing, quality assurance, and end-to-end process reviews to ensure solutions meet business requirements and operational objectives.
• Present findings, recommendations, project updates, and strategic insights to senior leadership and C-suite stakeholders.
• Serve as the primary trusted advisor for assigned enterprise clients, supporting multiple concurrent engagements and fostering long-term strategic relationships.
• Build and maintain long-term client relationships across multiple engagements while identifying opportunities to improve client outcomes and expand service offerings.
• Collaborate with internal teams to continuously enhance consulting methodologies, implementation standards, and ESRM technology solutions.

Essential Traits

• Bachelor's degree required.
• MBA preferred.
• Accounting, Finance, Business Analytics, Information Systems, Risk Management, or related degree preferred.
• Equivalent professional experience may be considered in lieu of formal education.
• 8+ years of enterprise consulting, business analysis, software implementation, risk management, or security industry experience.
• 8+ years of experience leading enterprise client engagements and strategic initiatives.
• Demonstrated experience working directly with executive leadership and C-suite stakeholders.
• Expert-level Microsoft Excel capabilities including advanced formulas, data modeling, reporting, automation, and dashboard development.
• Strong analytical skills with the ability to evaluate large datasets and identify meaningful trends, patterns, inconsistencies, and opportunities.
• Experience supporting enterprise software implementations from requirements gathering through deployment and support.
• Strong financial analysis skills including ROI analysis, cost-benefit analysis, business case development, and risk quantification.
• Experience interpreting complex business, operational, regulatory, and compliance requirements and translating them into actionable technology solutions.
• Exceptional written, verbal, and presentation skills.
• Demonstrated ability to manage multiple priorities with minimal supervision.
• Proven ability to operate independently and drive projects forward without requiring detailed direction or continuous oversight.

The current salary range for this position is CAD $95,000 to $135,000.