Associate Manager, Consumer Promotions Strategy

DoorDash

$108K — $160K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience with 5+ years in finance/management consulting, business operations, or growth marketing/marketing analytics
  • Proficient in analyzing large data sets to derive actionable insights and strategies
  • Intermediate to strong skills in SQL for building marketing campaign forecasting models
  • Advanced Excel capabilities for executing complex data functions
  • Strong stakeholder management and interpersonal skills
  • Experience with CRM technology, segmentation tools, and complex data structures

Responsibilities

  • Identify and analyze consumer cohort trends to improve customer lifecycle interventions
  • Develop strategic consumer pricing and promotional plans based on complex data analysis
  • Evaluate campaign performance to pinpoint drivers of success and enhance testing frameworks
  • Collaborate with Retention Marketing and Strategy & Operations teams on diverse consumer promotions across the U.S.
  • Create a comprehensive promotions playbook for lifecycle initiatives that aligns varied promotional goals
  • Work with BI and Engineering to manage data routing to CRM platforms
  • Foster strong relationships with cross-functional teams including Product, Tech & Operations, and Analytics

Benefits

  • Comprehensive 401(k) plan with employer matching
  • 16 weeks of paid parental leave
  • Wellness and commuter benefits
  • Paid time off plus paid sick leave as per state regulations
  • Medical, dental, and vision benefits
  • 11 paid holidays
  • Disability and basic life insurance
  • Family-forming assistance and mental health resources
Full Job Description
About the Role

As a Consumer Promotions Strategy Associate Manager, you will create integrated promotional strategies that accelerate consumer acquisition, engagement, and retention. You will own the execution of promotional campaigns and work to improve them through testing and experimentation, informed through ongoing analysis of customer data. You will report to one of the Managers of the Consumer Promotions Strategy team within our Consumer Retention Marketing team.
You're excited about this opportunity because you will...
  • Identify consumer cohort trends, and suggest areas to intervene within the customer lifecycle
  • Work with complex data sets to develop strategic, analysis-motivated consumer pricing and promotions plans
  • Analyze campaign results to identify drivers of performance and opportunities to iterate on test structure
  • Partner with our Retention Marketing and Strategy & Operations teams to test and manage multiple consumer promotions across hundreds of geographies across the U.S.
  • Develop a first-of-its-kind promotions playbook for our lifecycle and Dashpass workstream that aggregates and balances goals between Consumer Marketing-funded, Merchant-funded, and Enterprise Merchant promotions
  • Partner with BI and Engineering to create ETLs and ensure dynamic events and data are properly routed to our CRM platform
  • Establish a strong working relationship with cross functional stakeholders in our Retention, Product, Tech & Operations, Analytics and Strategy teams
We're excited about you because you have...
  • Bachelor's degree or equivalent working experience and 5+ years of experience in finance/management consulting, business operations, growth marketing/marketing analytics, or business analytics
  • Experience digging into large data sets, translating it into applicable insights, proposing and executing data driven strategies to own the performance
  • Intermediate to strong analytical/SQL skills; able to build forecasting models for marketing campaigns
  • Advanced Excel skills to perform complex functions
  • Experience translating data into applicable insights for partners
  • Strong stakeholder management and interpersonal skills
  • Experience with CRM technology including ESPs, segmentation tools, and complex data structures and systems


We expect this position to be filled by 7/5/2026.

Compensation

The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

To learn more about our benefits, visit our careers page here.

See below for paid time off details:
  • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
  • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week).


The national base pay range for this position within the United States, including Illinois and Colorado.

$108,800-$160,000 USD

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