Verizon Communications

Associate Director, Verizon Business Communications

Verizon Communications$125K — $219K *
Telecommunications & Hardware
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent work experience.
  • Minimum of eight years in relevant communications roles.
  • Experience in external corporate or executive communications.
  • Proven strategic partnership ability with senior executives.
  • Demonstrated expertise in campaign architecture and messaging governance.
  • Strong leadership skills in team or matrixed environments.

Responsibilities

  • Develop and execute integrated communication strategies for Verizon Business.
  • Drive media relations and reputation strategies to enhance brand credibility.
  • Provide strategic counsel and messaging support to senior leaders.
  • Create and maintain consistent messaging across various channels.
  • Establish measurement frameworks to evaluate campaign effectiveness.
  • Lead crisis communications and reputation management efforts.
  • Manage communication initiatives through teams and agency partners.

Benefits

  • Comprehensive health and wellness benefits including medical, dental, and vision.
  • Matched 401(k) savings plan and up to 8 paid holidays per year.
  • Paid parental leave and adoption assistance available.
  • Tuition assistance to support ongoing education.
  • Vacation policy starts at 15 days and increases with tenure.
  • Diverse insurance options including identity theft and pet insurance.
Full Job Description
What you’ll be doing...

The Verizon Business Communications team is seeking a seasoned communications strategist to shape and execute overarching communication strategies across our business portfolio. You will serve as a trusted counselor to senior executives and lead high-impact integrated campaigns that elevate our brand reputation and drive commercial momentum. As an experienced and highly creative strategist, you constantly innovate and seek out the best practices, latest trends, best technologies and most efficient processes. Whether guiding team members, managing agency partners, or directing cross-functional working groups, you will bring agility, message governance, and strategic vision to complex business priorities.

Responsibilities will include:

  • Strategic Planning & Campaign Architecture: Developing and executing comprehensive, integrated communication strategies across Verizon Business, translating commercial goals into multi-channel campaigns that align with the overall communications approach.

  • Earned Media Strategy & Reputation Execution: Driving proactive media relations strategies, creating stories and turning enterprise milestones into national credibility while cultivating key relationships across business, tech, and trade media.

  • Executive Communications & Leadership Counsel: Acting as a strategic communications partner to senior leaders, providing executive positioning, messaging discipline, briefing materials, and tailored coaching.

  • Strategic Writing & Message Governance: Building and maintaining disciplined narrative architecture, including message maps, proof points, Q&As, and thought leadership to ensure consistent messaging across internal, external, and partner channels.

  • Measurement, Insights & Operations: Establishing measurement frameworks and utilize data-driven insights to evaluate campaign impact, optimize channel performance, and drive operational excellence.

  • Crisis & Issues Management: Leading cross-functional messaging strategies for high-stakes business matters, protecting company reputation in a fast-paced, highly regulated environment.

  • Team & Matrix Leadership: Leading communications initiatives through direct management, agency oversight, or matrixed cross-functional teams, fostering a culture of trust, care, and strategic excellence.

What we’re looking for...

You’ll need to have:

  • Bachelor's degree or four or more years of work experience.

  • Eight or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.

  • Experience in external corporate communications, executive communications, or agency settings.

  • Demonstrated experience acting as a strategic communications partner to senior executives within a complex, matrixed organization.

  • Proven track record of developing end-to-end campaign architecture and leading multi-channel messaging governance.

  • Proven ability to lead and influence, whether through direct team management or cross-functional matrix leadership.

Even better if you have one or more of the following:

  • Master’s Degree.

  • Experience across B2B technology and/or telecommunications sectors.

  • Deep network of established relationships with national business, tech, and industry journalists.

  • Experience building, mentoring, or directing agency partners and multidisciplinary project teams.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working
In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

Scheduled Weekly Hours
40

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $125,500.00 - $219,000.00.

The annual salary range for the New York location(s) listed on this job requisition based on a full-time schedule is: $125,500.00 - $219,000.00.

About Verizon Communications

MCIS delivers wireless links, turn-key systems, broadband leases, and system maintenance.

Verizon Communications Careers

Join the vibrant team at Verizon Communications, a global leader in technology and communications, where innovation meets purpose. Our diverse and inclusive culture champions forward-thinking and offers a plethora of job opportunities that cater to enhancing your professional growth and career trajectory. Work You’ll Do At Verizon Communications, you will be part of a dynamic team that is at the forefront of driving digital transformation in the telecommunications industry. Our commitment to diversity and innovation is not just about staying competitive but fostering an environment where all employees can thrive. Lead with Innovation Embrace the opportunity to work on groundbreaking projects that redefine how people connect. Verizon is not just a company; it's a community of leaders and innovators. With over tens of thousands of employees worldwide, our leadership is committed to providing a platform where skills and ideas converge to create impactful solutions. Join Our Inclusive Team Verizon’s commitment to diversity and inclusion is integral to our company’s ethos. We believe in empowering our team members by providing them with the tools, resources, and support they need to succeed. This includes comprehensive benefits, diversity training, and opportunities for professional development. Explore Career Opportunities Whether you’re looking for a full-time position, an internship, or a leadership role, Verizon offers a range of employment options to match your career ambitions. Our team is hiring creative and solution-driven professionals who are eager to learn and grow. Networking and Professional Growth Advance your career with Verizon’s unmatched opportunities for professional growth. Engage in networking events, leadership programs, and training sessions designed to hone your skills and expand your industry knowledge. Internship Programs Kickstart your career with a Verizon internship. Gain hands-on experience, work with seasoned professionals, and understand the inner workings of one of the world’s leading tech companies. Our internships offer a unique insight into our company culture and operations, setting a solid foundation for your career. Benefits and Culture At Verizon, we prioritize the well-being of our team members. Enjoy a comprehensive package of benefits that supports both your professional and personal life. Our culture promotes work-life balance, employee wellness, and continuous learning. Stay Connected Join Our Team Explore the various job opportunities at Verizon Communications and find the position that best suits your skills and interests. We are looking for passionate, curious, and innovative team players. Keep Up to Date Stay informed with the latest career tips, insider perspectives, and industry-leading insights—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Verizon Communications. Join Verizon Communications today and be part of a team that values leadership, innovation, and diversity. Shape your future in an environment where your work makes a real impact.
Learn more about Verizon Communications
Size
118,400 employees
Market Cap
$164.4 billion
Industry
Net Income
$17.8 billion
Founded
1983
5 Year Trend
+1.2%
Revenue
$128.2 billion
NASDAQ

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