Royal Bank of Canada

Associate Director, Lead Quality Engineer

Royal Bank of Canada$100K — $130K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience in quality assurance or engineering, with 3+ years in a lead role
  • Strong knowledge of Capital Markets or similar asset classes
  • Proficient with test automation tools like Selenium or Playwright
  • Expertise in programming languages such as Java and Python
  • Experience in CI/CD pipelines and DevOps practices

Responsibilities

  • Design and execute robust test strategies for AI systems and models
  • Validate data quality and retrieval accuracy in AI outputs
  • Develop comprehensive test automation frameworks to enhance efficiency
  • Coordinate regression testing for software releases and infrastructure changes
  • Lead cross-functional collaboration to clarify requirements and triage defects

Benefits

  • Access to coaching and management opportunities
  • Work within a dynamic and high-performing team
  • Engage in challenging projects with growth opportunities
  • Opportunities for career progression across various roles
  • Support for continuous learning and development efforts
Full Job Description
Job Description

What is the opportunity?

AI Systems and Models Testing

Design and execute comprehensive test strategies for AI systems and models, including prompt engineering, output evaluation, and bias/safety testing. Develop deep understanding of LLM behavior-tokenization, embeddings, attention mechanisms, and inference-to anticipate failure modes. Construct effective prompts, recognize hallucinations and off-target outputs, and assess quality across accuracy, tone, coherence, and bias dimensions. Apply evaluation metrics specific to generative AI and establish appropriate thresholds.

What will you do?

Test AI systems integrated with RAG pipelines and knowledge bases, validating data quality and retrieval accuracy as they impact model outputs. Understand vector database mechanics, similarity search thresholds, embedding drift, and test edge cases including near-duplicate documents, sparse vs. dense embeddings, and performance under scale. Leverage LangChain and LangGraph frameworks to read code, understand chain and graph construction, identify failure points, and write test harnesses. Validate integration points using MCPs, testing tool availability and error handling.

Test Strategy and Planning

Define and execute comprehensive test strategies for different platforms, ensuring coverage across functional, regression, integration, and performance testing. Establish testing standards and best practices that span both traditional QA and AI-specific validation.

Test Automation and Framework Development

Design, build, and maintain automated test suites to accelerate release cycles and improve coverage. Leverage AI and ML tools to enhance test coverage, improve efficiency, and reduce regression cycles.

QALifecycle Validate end-to-end deal workflows including setup, structuring, processing, and distributions. Ensure data integrity across upstream and downstream systems through reconciliation testing and reporting.

Release and Regression Testing

Coordinate regression testing for platform releases, patches, and infrastructure changes. Ensure stability and backward compatibility, particularly during critical processing windows.

Cross-Functional Collaboration

Partner with developers, business analysts, and product owners to clarify requirements, identify edge cases, and ensure testability of new features. Lead defect triage sessions, prioritize issues based on business impact, and maintain clear documentation through to closure.

Quality Leadership and Reporting

Define and monitor key quality indicators including defect density, test coverage, and automation rates. Present findings to leadership and recommend improvements. Mentor junior QA team members and foster a culture of quality across the team.

Production Support Provide production support during critical processing windows, investigate incidents, and coordinate root cause analysis and remediation efforts.

What You Need to Succeed

Must-Have:

7+ years of quality assurance or quality engineering experience, with at least 3 years in a lead or senior capacity. Strong domain knowledge in Capital Markets or similar asset classes.

Technical Skills

Hands-on experience with test automation tools (Selenium, Robot Framework, Playwright, or similar). Proficiency in programming languages including Java and Python, with demonstrated framework implementation expertise. Hands-on API automation and backend system validation experience. Proficiency in database query development, data validation, and reconciliation testing. Experience with CI/CD pipelines and DevOps practices (Jenkins, GitHub, or similar).

AI and ML Competencies

Core understanding of LLM architecture and behavior. Hands-on experience with LangChain and/or LangGraph frameworks. Knowledge of RAG pipelines, vector databases, and agentic solutions. Familiarity with Model Context Protocols (MCPs) and integration testing. Understanding of bias, safety, and red-team testing methodologies for AI systems.

Soft Skills and Mindset

Demonstrated passion for automation, continuous learning, and solving open-ended problems. Excellent analytical, problem-solving, and communication skills. Ability to manage multiple priorities in a fast-paced, deadline-driven environment. Ability to mentor and lead teams while maintaining focus on quality excellence.

What's in it for you?
  • Leaders who support your development through coaching and managing opportunities
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • Opportunities to do challenging work
  • Opportunities to take on progressively greater accountabilities
  • Access to a variety of job opportunities across business and geographies
  • Education
  • Bachelor's degree in computer engineering, Computer Science, or equivalent professional experience
  • Industry certifications (ISTQB, CSTE) a plus


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Job Skills
Application Testing, Decision Making, Detail-Oriented, Group Problem Solving, IT Quality Assurance, Long Term Planning, Predictive Analytics, Programming Languages, Software Product Testing, Test Automation

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

CAPITAL MARKETS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-07-17

Application Deadline:

2026-08-14
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

About Royal Bank of Canada

Royal Bank of Canada Careers

Join the dynamic team at Royal Bank of Canada (RBC), a global leader in financial services and a company committed to excellence and innovation. At RBC, we offer a wide range of job opportunities that empower professionals to shape their career paths with leadership, diversity training, and continuous growth.

Work You’ll Do

At Royal Bank of Canada, we are not just hiring; we are building a culture of innovation and leadership. Our team members are at the forefront of the financial industry, driving transformation and delivering targeted solutions that meet the evolving needs of our clients and communities.

Explore Job Opportunities and Employment at RBC

Whether you are starting your career or looking to take it to the next level, RBC offers positions that challenge your skills and fuel your ambition. From entry-level positions to leadership roles, our job opportunities span across various functions and regions. Join us and be part of a team that values professional growth and diversity.

Internship and Professional Development

Kickstart your career with an internship at Royal Bank of Canada. Our internships provide invaluable hands-on experience, networking opportunities, and insights into the financial services industry. Interns at RBC gain the skills necessary to excel and are often considered for full-time positions within the company.

Benefits and Culture

At RBC, we prioritize the well-being and satisfaction of our employees. Our benefits package is designed to support our team members at every stage of their life and career. RBC’s culture is built on a foundation of respect, integrity, and responsibility, fostering an environment where everyone can thrive.

Career Growth and Innovation

We believe in nurturing the potential of our employees through continuous learning and career development programs. At RBC, you will find endless opportunities to grow professionally through on-the-job experiences, formal training programs, and leadership development initiatives. Our commitment to innovation means we are constantly seeking out new ideas and perspectives, making RBC a perfect place for those who aim to lead and innovate.

Diversity and Inclusion

Diversity is our strength. At Royal Bank of Canada, we are committed to building an inclusive workplace where every employee feels valued and respected. Our diversity training programs are designed to educate and inspire, creating a more inclusive and equitable workplace.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with RBC today and be part of a world-class team known for its commitment to client service, community involvement, and innovation.

Stay Connected

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities awaiting you at RBC. Explore the possibilities with Royal Bank of Canada, where your future is filled with potential and the path to success is paved with countless opportunities for professional and personal growth. Join us and shape not just your career but the future of the financial industry.
Learn more about Royal Bank of Canada
Size
86,007 employees
Market Cap
$130.3 billion
Industry
5 Year Trend
+8.7%
NASDAQ

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