Amgen Inc

Associate Director, Health IT Liaison Team Lead

Amgen Inc$212K — $260K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Doctorate degree OR Master's degree with 4 years in Health IT life science OR Bachelor's degree with 6 years in Health IT life science OR Associate's degree with 12 years in Health IT life science OR High school diploma/GED with 14 years in Health IT life science
  • Bachelor's degree in informatics preferred
  • Strong business acumen and analytical skills
  • Experience in the pharmaceutical/biotech industry
  • Deep understanding of EHR systems and IDNs
  • Experience in population health management and implementation science
  • Proven ability to manage and motivate direct reports

Responsibilities

  • Lead and develop the Health IT Liaison team to achieve account plans and compliance standards
  • Evaluate team performance and design training programs with partners
  • Oversee national training initiatives for new hires and ongoing learning
  • Support EHR initiatives in various therapeutic areas
  • Facilitate internal reviews of marketing materials
  • Standardize and execute the Health IT strategy in collaboration with leadership
  • Manage account planning and prioritization for key accounts

Benefits

  • Comprehensive employee benefits including medical, dental, and vision coverage
  • Generous retirement and savings plan contributions
  • Discretionary annual bonus program
  • Stock-based long-term incentives
  • Award-winning time-off plans
  • Flexible work models where applicable
Full Job Description
Career Category
Information Systems
Job Description

Medical Value andPopulation Health(MVPH)Associate DirectorHealth ITTeamLead

Live

What you will do

Let27s do this. Let27s change the world. Medical Value and Population Health(MVPH)supports appropriateproductcoverage and patient access by engaging payers, pharmacy benefit managers, integrated delivery networks,health systems,and other healthcare decision makers across the U.S. healthcare system.

Within MVPH, the Health IT team operates asan above-brand, customer-facing function that uses approved materialstohelp health systems identify, evaluate, and expand the capabilities of theirexistingEHRtools to close gaps in patient care. This position offers a unique andhighly visible opportunity to lead that work and help shape Amgen27s evolving Health IT strategy.

The Associate Director Health ITTeamLead plays a pivotal role in leading a team of Health IT Liaisons and executing Amgen27s Health IT strategy. This position ensuresthatthe team operates in alignment with corporate objectives and contributes to improved patient outcomes.

This role is both strategic and operational, serving as a coachand people leaderwho manages and develops the Health IT Liaison team. The Associate Director will drive adoption of Amgen27s Health IT initiatives, oversee execution of account plans, and ensure compliance with allapplicablestandards.

The position requiresdeep EHRtechnicalexpertise andstrong leadershipwitha focus on building team capabilities. The Associate Director will evaluate performance, provide feedback, recognize high achievement, and identify training needs in partnership with training teams.The individualwill also lead the team through organizational and technological changes, ensuring adaptability and resilience in a dynamic environment.

The Associate Director will collaborate closely with Medical Value and Access, Medical Science Liaisons, andothercross-functional partners to integrate population health strategies and value-based initiatives. This includes supportinghealthcareorganizations focused on quality improvement, care management, and patient engagement to drive meaningful impact on health outcomes.

Responsibilities:

  • Lead, coach, and develop the Health IT Liaison team to ensure effective execution of account plans, adherence to compliance standards, and continuous improvement.

  • Evaluate performance, provide constructive feedback, recognize achievement, and identify training needs; partner with training teams to design and deliver programs.

  • Lead national training initiatives, including new hire onboarding and ongoing team learning programs

  • Support the Health IT Liaison strategy, messaging, tools, & field teams27 training for EHR initiatives supporting CV and Bone therapeutic areas,with the expansion effortswithin theOncology, Inflammation, and Rare Disease

  • Work with third-party vendors to facilitate the internal legal, regulatory and medical review of marketing materials via the Materials Approval and Compliance (MAC)

  • Standardize, deploy, and executethe Health IT strategyin collaboration with the Director.

  • Lead account planning and managementeffortsforpriorityIDNandPayeraccounts.

  • Manage the customer accounts prioritization process for the Health IT Liaisons

  • Collaboratewith cross-functional medical and commercial account teams to gather customer insightsto inform internal strategy.

  • Partner with Medical and IDN Strategy Team leads and other cross-functional partners toalign initiatives andassess national opportunities.

  • Confidently engage customers using appropriate methods and MAC approved materials/messaging

  • Ensureeffective use of CRM toolsto manageschedules, track activities, and document customer interactions.

  • Contribute tocross-functional workstreamsthat advancebusiness initiatives as requested

  • Evolve future Health IT Liaison strategic and executional plansin alignment withmedical and brand strategic plans

  • Provideinputon targeting strategies, Key Performance Indicators(KPIs), andPlans of Action (POAs)

40-50% travel may be required

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The technically astute professional we seek is a collaborative partner with these qualifications.

Basic Qualifications:

Doctorate degree OR

 Master27s degree and4 years of experience in Health IT life science role.

OR

 Bachelor27s degree and6years of experience in Health IT life science role.

OR

 Associate27s degree and12years of experience in Health IT life science role. OR

 High school diploma / GED and 14years of experience in Health IT life science role.

Preferred Qualifications:

  • Bachelor's degree in informatics

  • Strongbusiness acumen, analytical skills, and critical thinking ability

  • Experience in pharmaceutical/biotech industry

  • Strongunderstanding of IDNs and key partners

  • Deep understandingof EHR systems within IDNs

  • Experiencein population health management and implementation science

  • Experience successfully managing and motivating direct reports

  • Ability to effectively manage complexaccountsand cross functional relationships



Thrive

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we27ll support your journey every step of the way.

The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is $212,000.00 to $260,000.00. Actual salary will vary based on several factors including, but not limited to, relevant skills, experience, and qualifications.

In addition to the base salary, Amgen offers a Total Rewards Plan, based on eligibility, comprising of health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities that may include:

  • A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans
  • Flexible work models where possible. Refer to the Work Location Type in the job posting to see if this applies.
Apply now and make a lasting impact with the Amgen team.

careers.amgen.com

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Application deadline

Amgen does not have an application deadline for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position.

Sponsorship

Sponsorship for this role is not guaranteed.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.

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Salary Rang

About Amgen Inc

Amgen is a biotechnology company that develops and manufactures human therapeutics for various illnesses and diseases. The company is values-based and deeply rooted in science and innovation to transform new ideas and discoveries into medicines for patients with serious diseases. They offer products for treating illness in the areas of oncology/hematology, cardiovascular, inflammation, bone health, nephrology, and neuroscience.

Amgen Inc Careers

Join the dynamic team at Amgen Inc, a biotechnology pioneer dedicated to discovering, developing, and delivering innovative human therapeutics. At Amgen, we offer more than just job opportunities; we invite you to be part of a culture of leadership, diversity, and innovation.

Work You’ll Do

At Amgen Inc, you will collaborate with some of the brightest minds in the industry, engaging in work that brings real solutions to patients worldwide. Our commitment to your career growth is evident in our professional development and leadership training programs designed to nurture your potential.

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Amgen Inc stands at the forefront of biotech innovation. Our team is constantly pushing the boundaries of science and technology. By joining us, you will contribute to a legacy of medical breakthroughs that improve the lives of millions.

Be Part of a Great Team

Amgen’s inclusive culture and commitment to diversity are integral to our success. We believe in empowering our employees with the skills and networking opportunities they need to thrive. Our team’s collaboration is the key to developing groundbreaking solutions.

Future-Proof Your Career

Amgen Inc offers a variety of career paths, from research and development to marketing and sales, providing near-limitless opportunities for advancement. Whether you are looking for a full-time position, an internship, or a leadership role, Amgen has a place for you. Our robust benefits package supports the well-being of our employees and their families, contributing to a fulfilling work-life balance.

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Learn more about Amgen Inc
Size
24,200 employees
Market Cap
$141.2 billion
Industry
Net Income
$7.2 billion
Founded
1980
5 Year Trend
+2.5%
Revenue
$25.4 billion
NASDAQ

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